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BusinessPhone Call Centre Supervisor - Standard
Installation Guide
EN/LZT BS 102 063/S R2B
16
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The PC should be prepared for installation using the manufacturer’s instructions
to format the hard disk and install Windows if necessary. For best performance
Windows for Workgroups 3.11 should be set up for 32 bit file and disk access.
The required set up procedure is a normal Windows procedure accessed via the
386 Enhanced icon in the Control Panel. To set up 32 bit access follow the rele-
vant set up procedure described in Windows documentation /Online Help.
Any checks suggested by the PC Manufacturer should be carried out to ensure the
correct functioning of the PC and the monitor.
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Serial ports should be set up as COM1 and COM2. The CCS setup program will
allow you to choose which of the available COM ports the connection to the ex-
change should use.
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All cables and link hardware should be checked for correct functioning before in-
stallation. Good quality screened cables should be used for all connections.
Connect the PC COM port to the exchange CPU or AUX card V24 port
Make sure all connections are secure
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Fit the adaptation unit to the parallel port
Make sure the connection is secure
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Connect the system printer to the adaptation unit (or second parallel port)
Make sure all connections are secure
Ensure the printer has paper which is loaded properly
