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Problem 

Solutions 

Remote control illuminates but 
bed is unresponsive. 

Confirm that the power cord is plugged into a power 
outlet. Test the outlet by plugging in another working 

appliance. 

None of features of the massage 

bed will turn on. 

 

Unplug the power cord, wait 30 seconds and plug 
back to reset the electronic components. 

 

The surge protection device or the electrical outlet 
may be defective. Test the outlet by plugging in 
another working appliance. 

 

Verify that the connector on the wired remote 
control is securely attached to the control box. 

Remote control is unresponsive.  Replace the batteries in the remote control. 

Head or foot section will raise 

but will not return to the flat 
position. 

 

Bed mechanism may be obstructed. Elevate bed 
and check for obstruction. Remove obstruction. 

 

Head section may be too close to the wall. 

 

Headboard may be too close to the edge of the 

mattress. Verify that there is enough distance 
between the headboard brackets and mattress. 

Adjust if required. 

Head & Foot lift function has 

minor interference during 
operation. 

 

Check batteries in the remote control, replace with 
2 new AAA batteries if necessary. 

 

Duty cycle of the motors has been exceeded. Do 
not operate more than two minutes continuously 
over an 18-minute period. 

 

Ensure you are pressing the lift buttons squarely 
and accurately. 

 

Remote control may be experiencing Radio 
Frequency Interference from other radio 

transmitting devices. Wait several seconds and 
then try pressing appropriate button again. 

A clicking noise is heard under 
the bed when raising or 

lowering. 

This is normal. The lift motor relays “click” when they are 

engaged. No action is required. 

 

 

 

          TROUBLESHOOTING 

Содержание ELEVAMSBKSA

Страница 1: ...EVA MASSAGE BED FRAME ELEVAMSBKSA...

Страница 2: ......

Страница 3: ...gan com for support Keep the power cord away from open flames and other sources of heat Do not drop or insert any objects into any openings on this product This product is not suitable for outdoor use...

Страница 4: ...y for its intended use as described in these instructions Do not use with any attachments that are not supplied with this product If there is an overload weight condition on the head or foot mechanism...

Страница 5: ...of experience and knowledge unless they have been given supervision or instruction concerning use of the product in a safe way by the person responsible for their safety and understand the hazards in...

Страница 6: ...are included If any pieces are missing check all packaging thoroughly then contact help Kogan com for assistance Bed Frame A Bed Frame B Legs x6 Frame Bracket Screws x4 Retainer Bar Allen Key Remote A...

Страница 7: ...OVERVIEW Head massage motor Foot motor LED light Foot massage motor Head motor USB port Control box...

Страница 8: ...d down Head massage on 3 intensities Foot up Timer Massage ON OFF Pair with control box Anti snore Zero G Light Lounge Massage time indicators 10 20 30 Min Foot massage 3 intensities Massage modes 3 m...

Страница 9: ...ed Frame Assembly Step 1 Carefully remove the 2 bed frames from the shipping cartons Remove and discard the plastic packaging Place the 2 bed frames facing downwards Attach the 2 bed frames together u...

Страница 10: ...Step 2 Attach the 6 legs to the treaded holes in the bed frame by screwing them in a clockwise direction Note Ensure the corner legs are inserted into the outer most holes...

Страница 11: ...e Figure 1 Locate the cable labelled USB Outlet and connect it to USB input on the control box in the position 1 shown below Figure 1 LED lights USB ports Power supply Power cord Head massage motor He...

Страница 12: ...to the Head Motor input on the control box Locate the cable with the RED tape and connect it to the Foot Motor input on the control box Step 3 Connect the Massage cable Locate the cable labelled Mass...

Страница 13: ...Y shaped cable with RED and BLUE labels and connect it to the Massage input on the control box Figure 4 Ensure the 5 cables shown below Figure 5 are all properly connected to the control box Figure 4...

Страница 14: ...ure 6 Connect the power supply to the Power input on the control box Step 2 Connect to power outlet Figure 7 Connect the power cord to the power supply Plug the power cord into a power outlet The unde...

Страница 15: ...p over the bed frame onto its feet Insert the mattress retainer bar into the 2 mount holes located at the foot end of the power base Figure 8 Remote Control Install the 2 AAA batteries into the remote...

Страница 16: ...frames can be connected using the included sync cable Step 1 Ensure both bed frames are plugged into the power outlets Connect the sync cable to the Sync input on both control boxes on the bed frames...

Страница 17: ...t on Adjusts the bed to the TV preset position Adjusts the bed to the Lounge preset position Adjusts the bed to the Zero G preset position Adjusts the bed to the Anti snore preset position Adjusts the...

Страница 18: ...and or foot sections are raised you can enable the emergency power down feature to return the bed to the flat position Install 2 new 9V batteries not included into the battery compartment of the powe...

Страница 19: ...Elevate bed and check for obstruction Remove obstruction Head section may be too close to the wall Headboard may be too close to the edge of the mattress Verify that there is enough distance between t...

Страница 20: ...NOTES...

Страница 21: ...ion We hope that this user guide has given you the assistance needed for a simple set up For the most up to date guide for your product as well as any additional assistance you may require head online...

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