EG_GenLoc41e_1055_UG_003_UK
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Descriptions and non-contractual illustrations in this document are given as an indication only.
ERCOGENER reserves the right to make any modifications.
Dct_427_02
6 Trouble Shooting
This section of the document describes the problems that may be encountered when using the modem.
6.1 Problem of communication between the modem and the RS232 link (V24)
If the modem does not respond to the AT commands via the RS232 link, see the table below for the possible
causes and the solutions.
Table: Solutions when there is no dialogue between the modem and the RS232 link
If the modem...
Check :
Action
Returns nothing
Is the modem correctly powered?
Ensure that the modem is connected to an
external regulated power source and supplies a
voltage from 6.5V to 32V (§
Is the serial cable connected at
both ends (PC and Modem)?
Check the connection of the serial cable.
Is the serial cable correctly cabled
according to the paragraph
3.2.1.3?
Connect the serial cable according to the table of
paragraph §
Returns nothing or
random characters
Is the communications terminal
correctly configured on the PC?
Ensure that the configuration of the
communication terminal corresponds with the
one of the modem.
Factory configuration of the modem:
Without library (BootLoader)
Speed = 115 200 bps
Data Bits = 8
Parity = none
Stop Bits = 1
Flow Control = none
With standard library
Speed = 115 200 bps
Data Bits = 8
Parity = none
Stop Bits = 1
Flow Control = none
ERCOGENER Application
– EaseLoc-01
Contact us.
Owner application
speed, data bit, parity and stop bit according to
your parameters
Is there another application used,
creating a conflict during the
access to the communication
port?
Close the conflicting application.
Is the modem without echo and
without message reporting?
Send the command
ATE1Q0
followed by
AT&W
if a backup is required .