8
Troubleshooting
Problem
Possible Cause
Solution
Not Working
There is no voltage in the
12/24V socket (cigarette
lighter) in vehicle.
The vehicle ignition must
be on to apply current.
No voltage present in the
AC voltage socket.
Try using another plug
socket.
Not Cooling
Battery voltage is too low.
Test the battery and
charge it as needed.
When operating from
12/24V socket (cigarette
lighter), it may have debris
resulting in poor electrical
contact.
Clean debris from socket.
In addition to the Troubleshooting table above, the following Error
Codes may display on the appliance. For some of the Error Codes,
please call Customer Service for help.
Error Code Explanation
E1
E2
E3
E4
E5
E6
Battery voltage too low – Charge battery
Defective Fan
Defective compressor
Defective
PCB (Printed Circuit Board)
High temperature protection – Ensure vents are
not blocked.
Defective NTC (Negative Temperature Coefficient)
