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Basic Trouble Shooting for Auto-Level 

For Systems Using Current Controller/Keypad  

 

 

 

Control Panel (Keypad)

  

Often times the keypad is condemned as defective when it is not. The keypad is nothing more 
than switches and lights. The keypad communicates with the controller (black box mounted 
under and center of vehicle). More often than not, a complaint on the keypad is an issue with the 
controller or another item- such as wiring. See the topics below for help in determining the true 
issue. Also note that some applications will not allow extension of the jacks if the key is in the 
wrong position. Most systems will not allow the extension of the jacks if the key is in the on 
position. However, there are some that will only allow extension if the key is on. Also there is a 
park brake disable that will deny extension if the park brake is not applied. This park brake 
disable is not connected in all applications. 
 
 

Keypad will not power up

  

The keypad should power up with the key in the on or off position. There is a power indicator 
light next to the power switch that should come on when the power button is pressed. If it does 
not then there is a power supply issue or the keypad and/or controller is defective. There could 
also be an issue with the harness that connects the keypad to the controller. The keypad receives 
its power from (and is turned on) by the controller. There are 4 wires that connect the keypad to 
the controller. Often times the keypad will be condemned as it has power and ground measured 
to it at the red and black wires. Measure for voltage (there should be voltage across these two 
wires regardless of the keypad power button/light or ignition key status) across the red 
(12VDC+) and black (12VDC-). The other two wires (green and brown) are data communication 
between the keypad and the controller. Do not attempt to measure to or across these two wires 
for voltage. Appling v or – to the green or brown wire could damage the keypad or 
controller. They may be checked for continuity end to end if the connector is unplugged from the 
keypad and the controller.  
 
 

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