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Chapter 4

Troubleshooting

Proof Sign-off:
Mary

_______

Nancy

_______

Moira

_______

Cindy

_______

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . 4-3

Problems with Printing . . . . . . . . . . . . . . . . . . . . . . . 4-7

Paper Handling Problems . . . . . . . . . . . . . . . . . . . . . 4-12

Paper Jam Problems . . .  . . . .  . . . .  . . . .  . . . .  . . . .  4-12
Paper Feeding Problems  . . . .  . . . .  . . . .  . . . .  . . . .  4-12
Other Paper Handling Problems  . . .  . . . .  . . . .  . . . .  4-13

Hudson User’s Guide

A5 size

Chapter 4

10-28-95

DR, pass 2-Rev1

Troubleshooting

4-1

Содержание Stylus Color IIs

Страница 1: ...d maintenance instructions Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation EPSON EPSON Stylus and EPSON ESC P are registered trademarks and EPSON ESC P 2 is a trademark of Seiko Epson Corporation EPSO...

Страница 2: ...iver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment It is the responsibility of the user to obtain and use a shielded equipment in...

Страница 3: ...al 4 Where to Get Help 5 Electronic Support Services 6 Important Safety Instructions 7 Chapter 1 Paper Handling Choosing Paper and Other Media 1 2 Setting the Paper Thickness and Adjustment Levers 1 3 Paper Thickness Lever 1 3 Thickness Adjustment Lever 1 4 Loading Plain Paper 1 6 Feeding Paper One Sheet at a Time 1 8 Loading Special Papers and Other Media 1 9 Loading Special Papers and Transparen...

Страница 4: ...ing Mode 2 23 Chapter 3 Maintenance Cleaning the Print Head 3 2 Replacing the Print Head Unit 3 3 Replacing an Ink Cartridge 3 7 Selecting the Correct Ink Cartridges 3 8 Removing and Installing an Ink Cartridge 3 9 Cleaning the Printer 3 13 Transporting the Printer 3 14 Calibrating the Printer 3 15 Chapter 4 Troubleshooting Print Quality Problems 4 3 Problems with Printing 4 7 Paper Handling Probl...

Страница 5: ... Interface Specifications A 9 Pin Assignments A 10 Timing Chart A 12 Initialization A 12 Default Settings A 13 Appendix B Commands and Character Tables Command List B 2 Character Tables B 3 International Character Sets B 7 Characters Available with ESC Command B 8 Glossary Index R Hudson User s Guide A5 size Front 10 28 95 DR pass 2 Rev1 part 4004913 01 v ...

Страница 6: ...ansparency guide output tray output tray extension sheet feeder edge guides cover 1t parallel interface connector power switch paper thickness lever cover 2 ink cartridge clamp print head unit release lever print head unit thickness adjustment lever cover 3 L Hudson User s Guide A5 size Inside front cover 10 28 95 DR pass 2 Rev1 ...

Страница 7: ...ter Getting the Most Out of Your Printer The printer supports a wide variety of settings that let you improve print quality or speed up printing You customize these settings using the printer driver Before using your printer read this section to learn more about the print options available to you Also click on the ReadMe icon in the EPSON program group in Microsoft Windows for the latest informati...

Страница 8: ...der these products from EPSON Accessories at 800 873 7766 U S sales only In Canada call 800 BUY EPSON for sales locations For information about special papers and other media see Chapter 1 Specially Formulated Ink EPSON s black and color ink cartridges are specially formulated to work with EPSON paper and the driver to deliver the best looking images Always use genuine EPSON ink cartridges and do ...

Страница 9: ...Speed mode is off all lines are printed in the same direction Printing is faster with High Speed mode on However the vertical alignment may not be as precise For this reason turn off High Speed mode when you need to improve print quality Energy Star Compliance As an Energy Star Partner EPSON has determined that this product meets the Energy Star guidelines for energy efficiency The EPA estimates t...

Страница 10: ...et it up First follow the instructions in the Setup Guide to install your printer then refer to this manual as needed for operation and maintenance information Chapter 1 Paper Handling explains how to select the right paper or other media for your print job and how to load it in your printer Chapter 2 Controlling the Printer provides instructions for managing the printer s operation through the pr...

Страница 11: ... an EPSON Color Specialist at 800 788 0343 EPSON also provides customer support and service through a network of Authorized EPSON Customer Care Centers and provides the following services when you dial 800 922 8911 EPSON technical information library fax service Product literature on current and new products Assistance in locating your nearest Authorized EPSON Reseller or Customer Care Center Tech...

Страница 12: ...Wide Web site at http www epson com EPSON s home page links users to What s New EPSON Products EPSON Connection SM Corporate Info and EPSON Contacts Link to the EPSON Connection for the latest drivers and FAQs Frequently Asked Questions and the EPSON Chat area To get in touch with EPSON around the world EPSON Contacts includes Contact Information for local EPSON subsidiaries EPSON Bulletin Board S...

Страница 13: ...ates and Canada and ask for representative 529 In other countries call the following U S telephone number 614 529 1611 or your local CompuServe access number Important Safety Instructions Before using your printer read the following safety instructions to make sure you use the printer safely and effectively Turn off and unplug the printer before cleaning Clean with a damp cloth only Do not spill l...

Страница 14: ...es plugged into the wall outlet does not exceed 15 amperes Except as specifically explained in the User s Guide do not attempt to service the printer yourself Unplug the printer and refer servicing to qualified service personnel under the following conditions If the power cord or plug is damaged if liquid has entered the printer if the printer has been dropped or the cabinet damaged if the printer...

Страница 15: ...hickness and Adjustment Levers 1 3 Paper Thickness Lever 1 3 Thickness Adjustment Lever 1 4 Loading Plain Paper 1 6 Feeding Paper One Sheet at a Time 1 8 Loading Special Papers and Other Media 1 9 Loading Special Papers and Transparencies 1 10 Loading Envelopes 1 13 1 R Hudson User s Guide A5 size Chapter 1 10 28 95 DR pass 2 Rev1 Paper Handling 1 1 ...

Страница 16: ...dpi Use this paper for best results when printing at 360 dpi EPSON special coated paper for 720 dpi Use this paper for best results when printing at 720 dpi Five sample sheets are included with the printer EPSON high quality glossy paper Use this paper with 720 dpi to produce camera ready composites When printing on glossy paper use only EPSON high quality glossy paper EPSON transparency film When...

Страница 17: ...er or other media you are loading c Caution Before you change the lever settings make sure there is no paper in the paper path and that printing is paused To do this press the Pause button or turn off the printer Paper Thickness Lever The paper thickness lever on the right side of the sheet feeder has two settings plain paper and thick paper Set the lever to the position that best suits the paper ...

Страница 18: ...s envelopes or if your documents smear as shown in the following table Paper type Thickness adjustment lever position Standard paper 0 Transparency film 0 Envelopes or labels Previously smeared documents plain paper setting thick paper setting 2 1t L Hudson User s Guide A5 size Chapter 1 10 28 95 DR pass 2 Rev1 1 4 Paper Handling ...

Страница 19: ...o the position regardless of the paper type and print it again If your document still smears press the Alt and Load Eject buttons on the printer s control panel to enable the non smear printing mode See Using the Printer s Control Panel in Chapter 2 for more information 2 2t R Hudson User s Guide A5 size Chapter 1 10 28 95 DR pass 2 Rev1 Paper Handling 1 5 ...

Страница 20: ... up The printable surface is marked with an arrow on most plain paper packaging Note You can use these instructions for printing on labels however be sure to set the paper thickness lever to the thick paper position and the thickness adjustment lever to the position Also make sure no labels are curled or peeling away from the backing when you load them 1 Slide out the output tray located at the bo...

Страница 21: ... Fan a stack of paper then tap it on a flat surface to even the edges 4 Load the stack of paper printable side up so that its right edge rests against the right side of the sheet feeder HW 18t HW 18at R Hudson User s Guide A5 size Chapter 1 10 28 95 DR pass 2 Rev1 Paper Handling 1 7 ...

Страница 22: ...ed For instructions see Chapter 2 For labels select Plain paper as your Media Type Feeding Paper One Sheet at a Time You may find instances when you prefer to feed paper into the printer one sheet at a time when using glossy paper for example Follow these steps 1 Make sure that printing is paused To do this press the Pause button 2 Remove any paper from the sheet feeder and the paper path HW 19 L ...

Страница 23: ...e the color print head unit is installed and Color Head Unit is selected in the driver s Document Type dialog box If you are loading glossy paper make sure to set Super 720 dpi as the printing mode in the driver s Printing Mode Options dialog box See Chapter 2 for instructions on using the driver When printing on high quality glossy paper or transparencies remove each sheet from the output tray im...

Страница 24: ...eets of EPSON high quality glossy paper with a sheet of plain paper beneath the last sheet in the stack to avoid printing on the plain paper print your document one page at a time If you load a single sheet of glossy paper place a sheet of plain paper beneath it and print one page at a time Note If you load multiple sheets of glossy paper the minimum top margin is 1 2 inches 30 mm To print with a ...

Страница 25: ...t the output tray located at the bottom of the printer then pull out the extension 2 If you are loading transparencies raise the transparency guide on the output tray as shown HW 16t 2 2 3a R Hudson User s Guide A5 size Chapter 1 10 28 95 DR pass 2 Rev1 Paper Handling 1 11 ...

Страница 26: ...paper or transparencies then tap it on a flat surface to even the edges 5 Load the paper or transparencies with the printable surface face up For coated papers the printable side is whiter than the other side HW 18tu L Hudson User s Guide A5 size Chapter 1 10 28 95 DR pass 2 Rev1 1 12 Paper Handling ...

Страница 27: ...or transparency film you loaded See Chapter 2 for instructions Loading Envelopes For detailed specifications on the thickness and weight of the envelopes you can load see Appendix A Do not use envelopes that are curled or folded or ones that are too thin they may curl during printing Also do not choose 720 dpi resolution for envelope printing 2 3 R Hudson User s Guide A5 size Chapter 1 10 28 95 DR...

Страница 28: ...cing up forward as shown 3 Adjust the left edge guide so the envelopes feed straight into the paper path 4 Change the Media Type and other printer driver settings so they are appropriate for the envelopes you loaded See Chapter 2 for instructions EP SO N AM ER IC A IN C 20 77 0 Ma dro na Av en ue To rra nc e CA 90 50 9 LJ O 20 01 0 Ma dro na Av en ue To rra nc e CA 90 50 9 2 4 L Hudson User s Guid...

Страница 29: ... Dialog Box 2 5 Changing Settings 2 7 Document Type 2 8 Paper Settings 2 10 Printing Mode Options Settings 2 12 Image Settings 2 14 Halftoning Settings 2 16 Managing Print Jobs 2 17 Using the Printer s Control Panel 2 19 Lights 2 20 Buttons 2 20 Using the Default Setting Mode 2 23 2 R Hudson User s Guide A5 size Chapter 2 10 28 95 DR pass 2 Rev1 Controlling the Printer 2 1 ...

Страница 30: ...nt direction use a different character table or adjust the paper loading position To make these and other changes see this section for instructions Using the Printer Driver The printer driver contains settings that allow you to control your print job The printer comes with default values for all the settings as listed in the table on page 2 6 Change the printer driver settings only if you want to ...

Страница 31: ...ps to access the driver and change settings for all Windows 3 1 applications 1 Double click the Control Panel icon in the Main program group 2 Double click the Printers icon 3 Choose the EPSON Stylus COLOR IIs driver in the list of Installed Printers 4 Choose Setup You see the printer driver dialog box shown on page 2 5 Accessing the driver from Windows 95 Follow these steps to access the driver a...

Страница 32: ...f you choose Print Setup you access the printer driver directly and see the dialog box shown on page 2 5 If you choose Print you see a Print dialog box similar to the one shown below depending on your software program The Print dialog box contains the settings you change most often including the number of copies and the print range To access the printer driver settings choose the Setup Options or ...

Страница 33: ...efault values you have selected through the Windows 3 1 Control Panel or Windows 95 Using the Driver Dialog Box However you accessed the printer driver you see the following dialog box If you do not see this dialog box the driver has not been installed correctly See the Setup Guide for installation instructions HW 29 R Hudson User s Guide A5 size Chapter 2 10 28 95 DR pass 2 Rev1 Controlling the P...

Страница 34: ...in Legal 81 2 14 in Legal Centered 81 2 14 in Envelope 10 41 8 91 2 in Envelope DL 110 220 mm Statement 51 2 81 2 in Executive 71 2 10 in A6 Index card not used User Defined Orientation Portrait or Landscape Paper Source Auto Sheet Feeder Manual Copies Number 1 99 Collate on off Reverse page order on off Printing Mode Options Printing Mode resolution Super 720 dpi Best 360 dpi Draft 180 dpi Media ...

Страница 35: ...e dialog boxes choose the OK button to save all the settings This closes the printer driver and returns you to your application program or Windows Note The availability of some settings or options in a dialog box may depend on the setting selected in another dialog box so not all options or settings may be listed or some may be displayed in background type If you want to return all printer driver ...

Страница 36: ...cts the resolution and halftone settings based on data contained on each entire page but selects the color matching setting based on each object on a page such as each graphic or block of text You achieve the best results using the Automatic setting However if you prefer to set the document type manually choose one of the following options Select Presentation when you are printing documents contai...

Страница 37: ...ead Unit for printing in CMY color CMY refers to the printer s colored inks cyan blue green magenta and yellow A blend of all three produces composite black When you select Monochrome Head Unit the printer prints using only black ink If you are printing a color image and Monochrome Head Unit is selected the printer converts color data to grayscale values If you are printing a black and white image...

Страница 38: ...age to be centered on the page and your software program does not have a setting that lets you do this Centered images have a slightly smaller printable area If you select User Defined you can create a custom paper size in the pop up box that appears beneath the Paper Size box Change the current Paper Width and Paper Height settings to the values you want You can select a width from 3 93 to 9 5 in...

Страница 39: ...f copies to be printed whether to collate them print them in sets and whether you want to print the pages in reverse order from last page to first page Normally you should select these three settings from the Print dialog box in your software program not with the driver Be sure you do not choose multiple copies in both the Print dialog box and the driver Note The Copies options may require additio...

Страница 40: ...d Off Best 360 dpi Special coated paper for 360 dpi MicroWeave On High Speed Off Special coated paper for 720 dpi MicroWeave On High Speed Off Plain paper MicroWeave Off High Speed On Transparency MicroWeave On High Speed Off Draft 180 dpi Plain paper MicroWeave Off High Speed On You may not be able to change these options to a setting other than the default setting Be sure to select the Printing ...

Страница 41: ...ial coated paper for 360 dpi When speed is important and draft quality is good enough use Draft 180 dpi resolution Note Printing at lower resolutions also conserves ink Media Type Sets up the printer for the type of paper loaded Depending on the Printing Mode setting Media Type can be one of the following Plain paper Special coated paper for 360 dpi Special coated paper for 720 dpi High quality gl...

Страница 42: ...ote If the vertical lines appear misaligned when you print with High Speed mode on calibrate the printer as described in Chapter 3 Image Settings The Image Settings options allow you to adjust a document s brightness contrast and color correction settings Whenever possible use your software program to make these adjustments If you use the printer driver it is best to let its Automatic Document Typ...

Страница 43: ...nd dark areas of an image When you increase contrast the light areas become very light and the dark areas become very dark When you decrease contrast the difference in intensity is more subtle making the whites and bright colors appear more muted and the blacks appear very dark gray Color Matching Controls the printer s color correction features based on the selected Document Type Color Matching i...

Страница 44: ...hen you let the printer driver s Document Type setting select the appropriate halftone method If you selected the Automatic Document Type option the driver selects halftone settings appropriate to each page it prints If you selected one of the other document types the driver selects a predefined halftone setting If you change a predefined halftone setting the driver erases the currently selected D...

Страница 45: ...ted detail and shading Use Dithering B for images with significant detail but limited shading Managing Print Jobs The EPSON Spool Manager was automatically copied to your hard disk drive when you installed the printer software When you print a document the printer uses the EPSON Spool Manager to send data to the printer This allows you to continue working in your software program while printing Wh...

Страница 46: ...ou do not want the Despooler status box to appear each time you print double click the EPSON Spool Manager icon to open it Then open the View menu and select Show Despool Popup to turn it off the check mark next to the option disappears Other options in the EPSON Spool Manager allow you to hold and cancel print jobs choose what information to display in the Spool Manager Window and manage print qu...

Страница 47: ... control panel contains lights for displaying the printer status and buttons for controlling certain functions as described in this section Since most printer settings can be controlled from your software you do not often need to use the control panel Normally you need to use it only to do the following Clean the black or color print heads Replace an ink cartridge or print head Turn on economy or ...

Страница 48: ... appear gray Use this mode for rough drafts of text only that are printed from DOS applications Pause On when printing is paused and flashes when you clean the print heads or replace a print head unit or ink cartridge Never turn off the printer when the Pause light is flashing The Pause light also flashes when an error occurs Buttons This section describes the control panel button functions as wel...

Страница 49: ...exit demonstration mode wait until the Pause light comes on then turn off the printer Load Eject POWER switch Checks the paper length and performs a printer self test at 360 dpi Hold down Load Eject until the printer feeds a page To stop the self test press the Pause button and then turn off the printer See Testing the Printer in the Setup Guide for more information Alt Pause Starts the print head...

Страница 50: ...inting feature which reduces the chance of smeared pages by decreasing the per line printing speed This mode is helpful when printing on coated paper because it allows more time for the ink to dry To exit the non smear mode press the Pause button and turn off the printer Load Eject Pause POWER switch Prints a page containing a hexadecimal representation hex dump of the data received by the printer...

Страница 51: ...ou re having trouble printing when the printer is connected to multiple computers turn on network interface mode By default network interface mode is off Print direction Specifies how the print head moves across the page The options are Uni D Bi D and Auto default When Uni D is on the print head prints in only one direction to provide the most precise alignment for graphics and text In Bi D printi...

Страница 52: ...he font and pitch Thick paper Select Envelope default if you print on thick paper or envelopes To turn on the Default setting mode and print instructions turn off the printer Then hold down the Pause button while you turn the printer back on Follow the instructions the printer prints to change the default settings by pressing the buttons on the control panel When you are finished press Pause and t...

Страница 53: ...2 Replacing the Print Head Unit 3 3 Replacing an Ink Cartridge 3 7 Selecting the Correct Ink Cartridges 3 8 Removing and Installing an Ink Cartridge 3 9 Cleaning the Printer 3 13 Transporting the Printer 3 14 Calibrating the Printer 3 15 3 R Hudson User s Guide A5 size Chapter 3 10 28 95 DR pass 2 Rev1 Maintenance 3 1 ...

Страница 54: ... head cleaning cycle to unclog the print head so the nozzles deliver ink properly The cleaning cycle takes about one minute during which the carriage moves and you hear the printer recharging the print head The Pause light flashes throughout the cleaning cycle and then stays on when the cycle is finished Follow these steps to clean either print head 1 Make sure the printer is turned on and press t...

Страница 55: ...your dealer or authorized EPSON servicer To clean the other print head replace the one currently installed as described below Then repeat the steps in this section Replacing the Print Head Unit When you need to switch between color and monochrome printing follow the instructions in this section to remove one print head unit and replace it with the other c Caution When you switch between print head...

Страница 56: ...e printer or injure your hand 3 Hold down the Alt button for about five seconds until the print head moves slightly left to the ink cartridge install position The Pause light begins flashing c Caution Never move the print head unit by hand always use the Alt button to move it HW 5 L Hudson User s Guide A5 size Chapter 3 10 28 95 DR pass 2 Rev1 3 4 Maintenance ...

Страница 57: ...able 5 Grasp both sides of the print head unit and carefully lift it out of the printer Place the unit on a flat clean surface c Caution Do not touch the electrical contacts on the back and bottom of the print head unit or inside the printer you may damage them release lever 5 1 5 2 R Hudson User s Guide A5 size Chapter 3 10 28 95 DR pass 2 Rev1 Maintenance 3 5 ...

Страница 58: ...essing the notch as shown 7 Carefully insert the print head unit into the printer with the electrical contacts and the print head facing the back of the printer as shown notch 5 3 5 4 L Hudson User s Guide A5 size Chapter 3 10 28 95 DR pass 2 Rev1 3 6 Maintenance ...

Страница 59: ...in the storage box Always store the unused print head unit in this box to protect its delicate components 11 When the Pause light stops flashing press the Pause button 12 Close the printer cover Replacing an Ink Cartridge The printer s Error light tells you when an ink cartridge is low on ink and when you need to replace the cartridge If the Error light flashes the cartridge is low on ink If the p...

Страница 60: ...card the print head unit Once you install an ink cartridge do not open the clamp or remove the cartridge except to replace it with a new one Once you remove a cartridge you cannot reuse it Selecting the Correct Ink Cartridges Use only these EPSON ink cartridges Black ink cartridge S020047 Color ink cartridge S020049 When you need new ink cartridges contact your dealer or call EPSON Accessories at ...

Страница 61: ... five seconds until the print head moves slightly left to the ink cartridge install position The Pause light begins flashing The carriage returns to the home position after 60 seconds if the ink cartridge is not removed c Caution Never move the print head by hand always use the Alt button to move it 5 Raise the ink cartridge clamp to open it The cartridge rises partially out of the printer ink car...

Страница 62: ...ately with water 7 Open the package containing the ink cartridge and remove the cartridge from its foil wrapper Remove the tape seal from the top of the cartridge c Caution You must remove the tape seal from the top of the cartridge leaving the tape on will permanently damage it Do not remove the clear tape seal from the bottom of the cartridge ink will leak out 5 5 color cartridge black cartridge...

Страница 63: ...l it locks in place You will feel some resistance c Caution Once you install an ink cartridge do not open the ink cartridge clamp again or remove the cartridge except to replace it with a new one Once you remove a cartridge do not reuse it Reusing a cartridge that has been removed may damage the print head 5 6a HW 10 3 R Hudson User s Guide A5 size Chapter 3 10 28 95 DR pass 2 Rev1 Maintenance 3 1...

Страница 64: ... you discard an ink cartridge always remove it from the print head unit first Do not discard the print head unit Use only genuine EPSON ink cartridges and do not refill them Other products may cause damage not covered by EPSON s warranty In order to maintain optimum print quality the printer periodically performs a cleaning operation You may notice the cleaning cycle being performed when the print...

Страница 65: ...d detergent 5 To clean ink out of the printer s interior wipe it gently with a damp cloth c Caution Never use alcohol or thinner to clean the printer these chemicals can damage the components and the printer case Do not use a hard or abrasive brush these can scratch the printer surfaces Do not allow water to get on the printer mechanism or any electronic components Do not touch the gears inside th...

Страница 66: ...e printer 4 Unplug the power cord from the electrical outlet 5 Disconnect the interface cable from the printer 6 Remove any paper from the sheet feeder and remove the paper support 7 Push in the output tray extension and rotate the output tray until it is beneath the printer 8 Attach the protective materials to the printer See the Notice Sheet that was packed with the printer 9 Repack the printer ...

Страница 67: ...hard disk insert the driver diskette in your computer s diskette drive 2 Make sure Windows is running 3 To start the Bi D Calibration Utility using Windows 3 1 Program Manager choose Run from the File menu The Run dialog box appears To start it using Windows 95 click Start then choose Run 4 In the Command Line box Windows 3 1 or the Open field Windows 95 type the drive and directory name where the...

Страница 68: ...ed Aligned Not aligned 8 Enter the offset value of the pattern that is most closely aligned and press Enter The printer prints another sheet to verify that the alignment is correct 9 If the vertical lines on the sheet are aligned select Done If the lines are not aligned select Re calibrate then press Enter to repeat the calibration If you notice later that the vertical alignment of your printed pa...

Страница 69: ...______ Cindy _______ Print Quality Problems 4 3 Problems with Printing 4 7 Paper Handling Problems 4 12 Paper Jam Problems 4 12 Paper Feeding Problems 4 12 Other Paper Handling Problems 4 13 4 R Hudson User s Guide A5 size Chapter 4 10 28 95 DR pass 2 Rev1 Troubleshooting 4 1 ...

Страница 70: ...panel light status Error Condensed Economy Pause Ink low Flashing Off Off Off Ink out Flashing Off Off On Paper out On Off Off On Paper jammed Off Off Flashing On Print head unit or ink cartridge installation error Flashing Off Off Flashing Carriage error Flashing Flashing Off Flashing Fatal error Flashing Flashing Flashing Flashing If you have a printing problem check the appropriate section and ...

Страница 71: ... is empty If so replace the cartridge as described in Chapter 3 For color or complex grayscale images turn on MicroWeave and turn off High Speed mode Use a higher quality paper For best print quality use EPSON special coated papers for 360 and 720 dpi or EPSON high quality glossy paper 720 dpi only Note Do not use high quality glossy paper when you print at 360 dpi Make sure the Media Type setting...

Страница 72: ... levers in incorrect positions Use a higher quality paper Also check that the Media Type setting in the driver is set for the type of paper or other media you loaded If you are using 720 dpi resolution you get better results if you use EPSON special coated paper for 720 dpi or EPSON high quality glossy paper Check whether economy printing mode is on To turn off this mode press the Alt and Load Eje...

Страница 73: ...not align Calibrate your printer as described in Chapter 3 You see white banding in your printed output Turn on MicroWeave in the printer driver If you still see white banding clean the print head as described earlier in this chapter You may need to run two or three cleaning cycles The printout contains incorrect or garbled characters Make sure EPSON Stylus COLOR IIs is selected as the default Win...

Страница 74: ...u scanned the image the different color interpretation technologies used by your scanner monitor and printer can never produce an exact color match with the original image However check your scanner documentation for utilities you can use to calibrate your scanner to your monitor and printer to more closely match colors If you are printing from a DOS application using economy mode black text or gr...

Страница 75: ...Error and Pause lights are on No paper is loaded in the printer Load paper in the sheet feeder then press the Pause button to turn the Pause light off and resume printing Printing stops and the Economy light is flashing but the Error light is off Paper may have jammed in the printer Turn off the printer and gently pull out the paper If it tears and remains inside the printer open the printer cover...

Страница 76: ...ter sounds like it is printing but nothing prints The print head may need cleaning See Chapter 3 for instructions The ink cartridge may be too old A cartridge is too old if it has been used longer than six months or beyond the date on its packaging First clean the print head as described earlier in this chapter If this does not solve the problem replace the ink cartridge The cable between the prin...

Страница 77: ...Spool Manager default directory follow these steps 1 Make a directory on your hard disk where you would like the Spool Manager to place the files for example C SPLTEMP 2 Open the EPSON program group and double click the Spool Manager icon 3 Make sure Stylus COLOR IIs is selected and then open the Queue menu 4 Select Setup In the Queue Setup dialog box change the spool directory to the one you crea...

Страница 78: ...tion and Media Type do not allow you to select these settings if this is the case for your settings select a lower resolution possibly using 180 dpi for drafts and 360 dpi for your final output However do not turn off MicroWeave when printing final copies of high quality graphics or photographs Ink cartridges do not last as long as expected The ink cartridge life depends on the amount of ink used ...

Страница 79: ...nstration page prints you may have a problem with your printer contact your EPSON dealer or authorized EPSON servicer If the demonstration page prints you may have a problem with your application software or your printer cable Make sure your cable is connected securely and see your program s documentation for troubleshooting information You can use the printer s hex dump mode to pinpoint communica...

Страница 80: ... in the sheet feeder You can load up to 100 sheets of plain paper 70 sheets of special coated paper 10 envelopes 50 sheets of transparency film with one sheet of plain paper beneath the stack or 30 sheets of high quality glossy paper with one sheet of plain paper beneath the stack If you loaded plain paper try turning the stack over The printable side may have been facing down Paper Feeding Proble...

Страница 81: ...other paper handling problems see the following suggestions The printer loads more than one sheet at a time Remove the stack of paper and fan it Tap it on a flat surface to even the edges Then reload the paper The paper is too thin or thick or was exposed to excess humidity see Appendix A for exact specifications Make sure the paper thickness and thickness adjustment levers are set correctly for y...

Страница 82: ...aper that is within the specified size See Appendix A for exact specifications Paper is feeding crooked The paper is old or creased Use only new smooth sheets of paper Too much paper is loaded in the sheet feeder Remove a few sheets The paper is not the proper size and quality see Appendix A for exact specifications L Hudson User s Guide A5 size Chapter 4 10 28 95 DR pass 2 Rev1 4 14 Troubleshooti...

Страница 83: ...A 2 Paper A 3 Ink Cartridges A 6 Mechanical A 7 Electrical A 7 Environmental A 8 Safety Approvals A 8 Fonts A 8 Interface Specifications A 9 Pin Assignments A 10 Timing Chart A 12 Initialization A 12 Default Settings A 13 A R Hudson User s Guide A5 size Appendix A 10 28 95 DR pass 2 Rev1 Technical Specifications A 1 ...

Страница 84: ...d Resolution Maximum 360 dpi on a 720 720 dpi matrix Dots are printed in an alternating pattern in which horizontal and vertical dots are non contiguous Contiguous printing of dots is available only on the diagonal which yields an effective resolution greater than 360 dpi Paper feed speed 102 milliseconds per 1 6 inch line Input buffer 0 5KB to 15KB depending on monochrome color head unit selectio...

Страница 85: ... transparency films with one sheet of plain paper beneath the stack and printed one page at a time 70 sheets of EPSON special coated paper 30 sheets of EPSON high quality glossy paper with one sheet of plain paper beneath the stack or single sheet loaded and printed one page at a time Paper size Letter 8 5 11 inches A4 210 297 mm Legal 8 5 14 inches Statement 8 5 5 5 inches Executive 7 5 10 inches...

Страница 86: ...l coated paper high quality glossy paper envelopes and transparencies only under these normal conditions Temperature 59 to 77 F 15 to 25 C Humidity 40 to 60 RH High quality glossy paper can be stored at 20 to 60 relative humidity Do not load curled or folded paper envelopes or transparencies The following EPSON genuine papers are available Special coated paper for 720 dpi printing Letter S041062 S...

Страница 87: ... and Executive paper and Transparencies 0 38 inch 9 7 mm for Letter and Legal paper and transparencies 0 15 inch 3 8 mm for A4 paper 0 54 inch 13 8 mm for DL envelopes 1 38 inches 35 1 mm for 10 envelopes C The minimum bottom margin is 0 54 inches 14 0 mm Note Always load paper into the sheet feeder short edge first except envelopes Load envelopes long edge first A BR C BL A 1 A BL BR C A 2 R Huds...

Страница 88: ...s A4 paper 360 dpi 5 each color Cartridge life 2 years from production date and up to 6 months after opening the package at 77 F 25 C Temperature Storage 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Transit 22 to 140 F 30 to 60 C 1 month at 104 F 40 C 120 hours at 140 F 60 C Freezing 24 8 F 4 C Dimensions 1 7 inches W 2 2 inches D 1 5 inches H The print capacity may vary depending on how often you ...

Страница 89: ...Width 15 6 inches 396 7 mm Depth 8 1 inches 205 6 mm Height 5 7 inches 144 0 mm With paper support and output tray Width 15 6 inches 396 7 mm Depth 20 8 inches 528 5 mm Height 10 5 inches 267 3 mm Weight 8 6 lb 3 9 kg without the ink cartridge and print head unit Electrical Input voltage range 103 5 to 132 V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 0 5A...

Страница 90: ...ts as described and shown in the tables below However the printer always uses the fonts you select with your software program The only time you need to select the printer s installed fonts is when your software program does not allow you to select fonts You can select other font and pitch combinations using ESC P 2 commands as described in Appendix B Scalable fonts Fonts Minimum point size Maximum...

Страница 91: ...r is equipped with an 8 bit parallel interface Data format 8 bit parallel IEEE P1284 compatible mode Synchronization STROBE pulse Handshake timing BUSY and ACKNLG signals Signal level TTL compatible Connector 36 pin Centronics connector or equivalent font2 R Hudson User s Guide A5 size Appendix A 10 28 95 DR pass 2 Rev1 Technical Specifications A 9 ...

Страница 92: ...OUT A HIGH signal indicates the printer cannot receive data The signal goes HIGH in the following cases 1 During data entry for each character 2 During initialization 3 During self test demonstration and default setting printing 4 During a printer error state 12 28 PE OUT A HIGH signal indicates the printer is in a paper out state or in an error state 13 28 SLCT OUT Pulled up to 5 V through 1 kΩ r...

Страница 93: ...Not used Notes The column heading Direction refers to the direction of signal flow as viewed from the printer Return pin denotes the twisted pair return pin to be connected at signal ground level For the interface wiring be sure to use a twisted pair cable for each signal and to complete the connection on the return side All interface conditions are based on TTL level Both the rise and fall times ...

Страница 94: ...trol panel initialization Hold down the Alt button and press the Pause button buffer clear the last panel settings are kept All three initialization methods reset the font according to the default settings selected using the control panel However ESC does not initialize the printer mechanism clear the input data buffer or clear the user defined character set The control panel initialization does n...

Страница 95: ...ting Vertical tab position Cleared Horizontal tab positions Every eight characters Font selection Last font selected using default setting Special printing effects Cancelled except condensed and economy printing User defined character set Hardware control panel initialization cleared Software initialization deselected only Graphic mode assignment ESC K ESC 0 ESC L ESC 1 ESC Y ESC 2 ESC Z ESC 3 In ...

Страница 96: ...L Hudson User s Guide A5 size Appendix A 10 28 95 DR pass 2 Rev1 A 14 Technical Specifications ...

Страница 97: ..._______ Nancy _______ Moira _______ Cindy _______ Command List B 2 Character Tables B 3 International Character Sets B 7 Characters Available with ESC Command B 8 B R Hudson User s Guide A5 size Appendix B 10 28 95 DR pass 2 Rev1 Commands and Character Tables B 1 ...

Страница 98: ... 2 ESC 3 ESC Page format ESC C ESC C ESC C 0 ESC Q EXC 1 ESC c ESC N ESC O Print position motion ESC ESC ESC V ESC v ESC D HT ESC B ESC J VT Font selection ESC k ESC x ESC X ESC P ESC g ESC p ESC 4 ESC 5 ESC E ESC F ESC ESC M Font enhancement ESC W DC4 SO DC2 SI ESC w ESC G ESC H ESC T ESC S ESC ESC q Spacing ESC SP ESC c ESC U Character handling ESC t ESC t ESC R ESC ESC ESC ESC 6 ESC 7 ESC Bit i...

Страница 99: ...cter you need you should never have to change the character table These character tables are selected using the printer s Default setting mode or by using software commands All tables except the italic are the same as the PC437 table for hex codes 00 through 7F so only the PC437 table is shown completely The rest of the tables show only the characters for hex codes 80 through FF PC437 U S Standard...

Страница 100: ...PC850 Multilingual PC860 Portuguese PC861 Icelandic PC863 Canadian French 850 860 861 863 L Hudson User s Guide A5 size Appendix B 10 28 95 DR pass 2 Rev1 B 4 Commands and Character Tables ...

Страница 101: ...PC865 Nordic Abicomp BRASCII 865 Abicomp BRASCII R Hudson User s Guide A5 size Appendix B 10 28 95 DR pass 2 Rev1 Commands and Character Tables B 5 ...

Страница 102: ...Italic No characters are available for hex code 15 in the italic character table Italic L Hudson User s Guide A5 size Appendix B 10 28 95 DR pass 2 Rev1 B 6 Commands and Character Tables ...

Страница 103: ...e characters in the France row on the table below are used in the italic character table The following eight international character sets can be selected using Default setting mode or with the ESC R command The following seven additional sets can be selected only with the ESC R command inset10 intset20 R Hudson User s Guide A5 size Appendix B 10 28 95 DR pass 2 Rev1 Commands and Character Tables B...

Страница 104: ...acters Available with ESC Command To print the characters in the table below use the ESC command ESC caret L Hudson User s Guide A5 size Appendix B 10 28 95 DR pass 2 Rev1 B 8 Commands and Character Tables ...

Страница 105: ... using Cyan blue green Magenta and Yellow condensed printing Printing in which the width of each character is approximately 60 of the width of standard characters Useful for fitting wide tables or spreadsheets on a page contrast The range of difference between the darkest and lightest colors in an image The greater the difference the higher the contrast control code A special code used to control ...

Страница 106: ...nter command language font A style of type designated by a family name grayscale An image consisting of multiple shades of gray ranging from white to black halftoning Method of repeating tiny dot patterns to represent images hex dump A troubleshooting feature that helps advanced users find the cause of communication problems between the printer and the computer When the printer is in hex dump mode...

Страница 107: ... which the printer can print It is smaller than the physical size of the page due to margins printer driver A software program that sends commands for using the features of a particular printer print head unit The printer mechanism that contains the ink cartridge and distributes the ink onto printing media printing mode A driver setting that assigns the number of dots per inch used to represent an...

Страница 108: ... for checking the operation of the printer When you run the self test the printer prints the characters stored in its memory subtractive colors Colors produced by pigments that absorb some colors of light and reflect others unidirectional printing Printing in which the print head prints in one direction only Unidirectional printing is useful for printing graphics because it allows precise vertical...

Страница 109: ... Calibrating the printer 2 14 3 15 16 Canceling print jobs 2 18 Carriage return character 2 23 Cartridges see Ink cartridges Character pitch 2 24 A 13 Character tables available A 3 B 3 6 ESC command B 8 international B 7 selecting 2 23 Choosing paper 1 3 Clarity see Print quality Cleaning print heads 3 2 3 8 printer 3 13 Cleaning cycle 3 2 3 3 12 CMY 2 9 Coated papers see Special papers Collate s...

Страница 110: ...rea A 5 size 2 10 A 4 specifications A 4 5 Environmental specifications A 8 EPSON Accessories Intro 2 Intro 5 3 8 America Forum Intro 7 Bulletin Board Service Intro 6 Customer Care Centers Intro 5 papers Intro 2 1 2 see also Special papers Spool Manager 2 17 19 4 5 4 11 Error diffusion 2 7 2 17 Error handling see Troubleshooting Error light 2 20 4 2 ESC command B 8 ESC command A 12 ESC R command B...

Страница 111: ... 2 23 Line spacing A 3 A 13 Lines aligning see Vertical lines aligning Lines white see Banding Load Eject button 2 21 22 Loading coated papers 1 9 13 envelopes 1 13 14 glossy paper 1 9 13 plain paper 1 6 8 transparencies 1 9 13 Loading position adjusting 2 24 M Maintenance 3 1 16 Managing print jobs 2 17 19 Manuals how to use Intro 4 5 Margins left and right A 5 A 13 top and bottom 2 24 4 6 A 5 Me...

Страница 112: ...4 7 Pause light 2 20 4 2 4 7 Pausing print jobs 2 18 printer 2 19 21 Photo realistic option 2 16 Pin assignments A 10 11 Pitch character 2 24 A 13 Plain paper 1 2 1 6 8 2 6 2 13 Portrait setting 2 6 2 11 Power consumption A 7 Power light 2 20 Power switch 2 21 22 Print dialog box 2 4 2 6 Print direction 2 14 2 23 A 2 Print heads cleaning 2 20 3 2 3 8 driver settings 2 6 2 9 home position 3 7 3 12 ...

Страница 113: ...erse page order 2 6 2 11 Right margin A 5 A 13 S Safety approvals A 8 Safety instructions Intro 7 8 Self test 4 8 Self test printer 2 21 3 8 Service Intro 5 Settings default see Default settings Shading see Color Sheet feeder auto see Auto sheet feeder Single sheets feeding 1 8 Smeared ink 1 5 Spacing line A 3 Special papers improving print quality 4 3 7 loading 1 9 14 ordering 1 3 paper jams 4 12...

Страница 114: ...ubleshooting 4 2 9 4 12 14 U Uni D setting 2 23 Unidirectional printing 2 14 2 23 User defined character set A 13 V Vertical lines aligning 2 14 2 23 3 16 4 5 Vertical tab position A 13 VGA driver Microsoft Windows 4 5 W Weight paper A 3 4 printer A 7 Windows control panel 2 3 version 2 3 4 4 9 VGA driver 4 5 World Wide Web Intro 6 Wrinkled paper 4 14 L Hudson User s Guide A5 size Index 11 1 95 DR...

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