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Chapter 6

Troubleshooting

Problems With Printing . . . . . . . . . . . . . . . . . . . . . . 6-2

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . 6-2

Problems with Printing . . . . . . . . . . . . . . . . . . . . . . . 6-5

Paper Handling Problems . . . . . . . . . . . . . . . . . . . . . 6-8

Clearing and preventing paper jams . . . . . . . . . . . . . 6-8
Paper feeding problems . . . . . . . . . . . . . . . . . . . . 6-9

Troubleshooting

6-1

Содержание Stylus 10000 Series

Страница 1: ... this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Ep...

Страница 2: ... different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment It is the responsibility of the user to ...

Страница 3: ... Printer Safely and Efficiently 1 2 Unpacking the Printer 1 3 Attaching the paper support and the paper separators 1 4 Your Work Area 1 5 Plugging in and Turning on the Printer 1 6 Installing the Ink Cartridges 1 7 More about ink cartridges 1 11 Loading Plain Paper 1 12 Testing the Printer 1 14 Connecting the Printer to Your Computer 1 15 Calibrating the Printer 1 16 Recalibrating the printer 1 16...

Страница 4: ...3 7 Saving settings 3 8 Restoring prior settings 3 8 Getting help 3 8 Exiting the driver 3 8 Before Printing for the First Time 3 9 About printing with color 3 9 Choosing required settings 3 9 Driver Settings and Options 3 12 Choosing the Best Settings for your Document 3 25 Printing black text quickly 3 25 Printing Color with Selected Windows Software 3 27 Making color selections in your software...

Страница 5: ...ing the default settings 4 13 Chapter 5 Maintenance Replacing an Ink Cartridge 5 2 Cleaning the Print Heads 5 6 Cleaning the Printer 5 7 Transporting the Printer 5 8 Chapter 6 Troubleshooting Problems With Printing 6 2 Print Quality Problems 6 2 Problems with Printing 6 5 Paper Handling Problems 6 8 Clearing and preventing paper jams 6 8 Paper feeding problems 6 9 Chapter 7 Using Optional Interfac...

Страница 6: ...l A 9 Safety approvals A 9 Interface Specifications A 9 Parallel interface A 9 Serial interface A 12 Optional interfaces A 13 Initialization A 13 Default Settings A 14 Appendix B Commands and Character Tables Command List B 2 Character Tables B 3 International character sets B 7 Characters available with ESC command B 8 Glossary Index vi ...

Страница 7: ...inter cover knob control panel paper support sheet feeder cover paper separators rear edge guide AC inlet parallel interface interface card cover ink cartridge clamps paper thickness lever Control Panel Operate button ...

Страница 8: ...isely and the important safety instructions in this introduction Read Chapter 1 Setting Up to test and install the Windows printer driver software Refer to the rest of this User s Guide for help with selecting paper choosing printer driver settings maintenance troubleshooting optional interfaces and printer specifications See the Color Printing Tips booklet to learn to produce high quality color d...

Страница 9: ... meet these requirements Energy Star Compliant Your EPSON Stylus COLOR printer complies with the U S Environmental Protection Agency s Energy Star Program which promotes the manufacture of energy efficient printers computers and monitors The EPA estimates that if all desktop computers printers and other peripheral devices met Energy Star standards energy cost savings would exceed 1 billion annuall...

Страница 10: ...o Where to Get Help for U S and Canadian Users Epson America provides local customer support and service through a nationwide network of authorized EPSON dealers and Service Centers EPSON also provides the support services listed below through EPSON Connection SM U S users can call 800 922 8911 Canadian users can call 800 GO EPSON Assistance in locating your nearest Authorized EPSON Reseller or Se...

Страница 11: ...cifications drivers application notes and bulletins is through the Epson America Forum on CompuServe If you are not currently a member of CompuServe you are eligible for a free introductory membership as an owner of an EPSON product This membership entitles you to An introductory 15 credit on CompuServe Your own user ID and password A complimentary subscription to CompuServe Magazine CompuServe s ...

Страница 12: ...egularly switch on and off Do not let the power cord become damaged or frayed If you use an extension cord with the printer make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total of all devices plugged into the wall outlet does not exceed 15 amperes Except as specifically explained in this User s Guide do n...

Страница 13: ...ors 1 4 Your Work Area 1 5 Plugging in and Turning on the Printer 1 6 Installing the Ink Cartridges 1 7 More about ink cartridges 1 11 Loading Plain Paper 1 12 Testing the Printer 1 14 Connecting the Printer to Your Computer 1 15 Calibrating the Printer 1 16 Recalibrating the printer 1 16 Installing the EPSON Windows Printer Driver 1 17 Setting Up 1 1 ...

Страница 14: ...with water Keep ink cartridges out of the reach of children Once you install an ink cartridge do not open the clamp or remove the cartridge except to replace it with a new one The cartridge may become unusable otherwise Install an ink cartridge immediately after you remove it from its package Leaving a cartridge unpacked for a long time before use may result in poor print quality Do not use an ink...

Страница 15: ...ng the Printer Your printer box should include an EPSON printer driver disk and these items Remove all protective materials packed with your printer before you set it up and turn on the power Follow the directions on the Notice Sheet inserted with the printer to remove these materials Save all of the packaging and the protective materials in case you need to transport the printer in the future pri...

Страница 16: ...to the mounting post until it snaps in place as shown in bubble 2 2 Hold the wire paper separator marked with an R near its shortest tip and insert the longer tip into the third notch from the left as shown by arrow 1 below Next twist the other tip and fit it in the fourth printer notch as shown by arrow 2 below Repeat this procedure for the paper separator marked with an L 1 4 Setting Up ...

Страница 17: ... to rapid changes in temperature and humidity Also keep the printer away from direct sunlight strong light or heat sources Place the printer near a wall outlet where the plug can be easily unplugged Note for French speaking users Placez l imprimante près d une prise de contacte où la fiche peut être débranchée facilement Use a grounded power outlet do not use an adapter plug If you plan to use a p...

Страница 18: ... the Notice Sheet 2 Make sure that the Operate button is turned off It is off when its surface is even with the button protectors on the left and right 3 Plug the power cord into a properly grounded electrical outlet 4 Turn on the printer by pressing the Operate button as shown below button protectors 1 6 Setting Up ...

Страница 19: ...oap and water If ink gets into your eyes flush them immediately with water Note Do not open an ink cartridge package until just before you install the cartridge or the ink may become unusable Install both ink cartridges If either of the cartridges is not installed the printer will not work 1 Make sure the printer is turned on and then open the printer cover Press the Pause button Setting Up 1 7 ...

Страница 20: ...n the Alt button for about 5 seconds until the print head moves very slightly to the left which is the ink cartridge install position 3 Pull each of the ink cartridge clamps toward you to open them 1 8 Setting Up ...

Страница 21: ...om that shown below c Caution You must remove the tape seal from the cartridges Leaving the tape on will permanently damage them 5 Lower the cartridges into their holders with the labels face up and the arrow on the top of the cartridge pointing toward the rear of the printer The color cartridge which is larger goes on the left the black ink cartridge on the right Setting Up 1 9 ...

Страница 22: ...ot open the clamps or remove them except to replace them with new ones Otherwise cartridges may become unusable 7 Press the Alt button again to return the print head to its home position Even if you do not press Alt the printer moves the print head back to its home position about 60 seconds after you install the cartridges 1 10 Setting Up ...

Страница 23: ...e sure that the left side of this lever is pressed down 12 Press the Alt button 13 Press the Pause button More about ink cartridges In order to maintain optimum print quality the printer periodically performs a cleaning operation You might notice the cleaning cycle being performed when the printer has been on for a while without being used or when you turn the printer on after it has been off for ...

Страница 24: ...tput or to load transparencies and other special papers see Chapter 2 1 Open the sheet feeder cover by lifting the lever on the left until it clicks into place Then slide the left edge guide as far to the left as it will go 2 Fan a stack of paper then tap it on a flat surface to even the edges Note The sheet feeder holds up to 100 sheets of 17 lb or 64 gm2 paper Do not load paper above the mark on...

Страница 25: ...e printable surface is marked with an arrow on most plain paper packaging face down into the sheet feeder until it meets resistance Then adjust the left edge guide as shown 4 Adjust the rear edge guide to match the length of your paper as shown below Then close the sheet feeder cover Setting Up 1 13 ...

Страница 26: ...he Pause button The test may continue to print for a few seconds Otherwise the test continues until the paper in the sheet feeder runs out To resume the test press the Pause button again 4 To end the self test press the Pause button and turn off the printer by pressing the Operate button Note Do not turn off the printer before pressing the Pause button Otherwise a cleaning cycle occurs when you tu...

Страница 27: ... RS 422 serial port which is standard for the Apple Macintosh but is not often used for PCs 1 Make sure both the printer and computer are turned off 2 Plug the cable connector securely into the printer s interface connector Then squeeze the wire clips together until they lock in place on both sides 3 Plug the other end of the cable into the computer s parallel interface Setting Up 1 15 ...

Страница 28: ... follow the appropriate steps below DOS 1 Insert the EPSON printer driver disk into drive A or B 2 At the DOS prompt type A CALIBRAT or B CALIBRAT 3 Follow the instructions on the screen Windows 1 Open Program Manager in Windows 2 Insert the EPSON printer driver disk into drive A or B 3 Pull down the File menu and choose Run 4 When the Run dialog box appears type A CALIBRAT or B CALIBRAT and press...

Страница 29: ...e EPSON Stylus COLOR features such as 720 dpi printing and MicroWeave 1 Make sure Windows is running and that the Main window is open 2 In the Main window double click the Control Panel icon 3 Double click the Printers icon The Printers dialog box appears 4 Click the Add button A list of printers appears at the bottom of the box Click Install Unlisted or Updated Printer once to highlight it and th...

Страница 30: ...get back to work more quickly the Stylus COLOR sends print data to your hard disk for temporary storage before it is printed The amount of hard disk space required depends on the size and complexity of the image and on the application you are using Ordinary text and graphics use very little hard disk space but photographic images in color can use more Although your Windows driver compresses data a...

Страница 31: ...ng Paper 2 Choosing Paper 2 2 Special papers 2 2 Thick paper 2 3 Loading Paper 2 3 Loading plain paper 2 3 Loading special coated and glossy paper 2 4 Loading transparencies 2 5 Loading envelopes 2 6 Choosing and Loading Paper 2 1 ...

Страница 32: ...i output EPSON Special coated paper for 720 dpi S041029 for letter S041026 for A4 This paper can be used only when printing at 720 dpi EPSON High Quality Glossy paper S041033 When you use this paper choose Special coated paper 360 or Special coated paper 720 in the Media Options section of the printer driver Note When printing at 720 dpi use only EPSON Special coated paper for 720 dpi or High Qual...

Страница 33: ...s chapter Make sure to select the appropriate paper type in your printer driver setup See Chapter 3 Printing with Windows for information about changing printer driver settings Loading Paper You can select from several paper types for your printer s built in sheet feeder plain paper special ink jet paper coated ink jet paper transparency film and envelopes Loading plain paper To load plain paper s...

Страница 34: ...ou can insert up to 70 sheets of coated paper and up to 50 sheets of glossy paper 3 Select Special coated paper in the printer driver setup and either 360 or 720 dpi resolution c Caution Do not print on 720 dpi paper with 360 dpi resolution likewise do not print on 360 dpi paper with 720 dpi resolution Return unused sheets to the original packaging Unfavorable storage conditions especially high te...

Страница 35: ...down when the cut corner is on the bottom right as you hold the transparencies in front of you c Caution Do not touch the printable surface hold the sheets by their edges 2 Insert up to 50 transparencies into the sheet feeder until they meet resistance 3 Adjust the left and rear edge guides so that the transparencies feed straight into the paper path 4 Select Transparency and 360 dpi resolution in...

Страница 36: ... Troubleshooting When you need more transparencies see your dealer or call EPSON Accessories at 800 873 7766 Loading envelopes You can print up to 10 envelopes at a time First you need to adjust the paper thickness lever 1 Make sure the printer is turned on Then press the Pause button and open the cover Note When adjusting the paper thickness lever make sure no paper is in the paper path Paper loa...

Страница 37: ...own the Alt button press the Font button The carriage moves to the lever adjusting position 3 Turn the lever clockwise as far as it will go 4 Press the Alt button 5 Press the Pause button Choosing and Loading Paper 2 7 ...

Страница 38: ... envelopes into the printer as shown 8 Adjust the rear and left edge guides carefully so that the envelopes feed straight into the paper path 9 Choose the envelope size called paper type in your printer driver from the printer driver setup as shown in Chapter 3 2 8 Choosing and Loading Paper ...

Страница 39: ...ge conditions especially high temperature humidity and direct sunlight can damage envelopes Do not choose 720 dpi resolution for envelope printing 10 Re adjust the paper thickness lever to its original position after you finish printing on envelopes or thick paper Otherwise the print on plain paper may be faint Choosing and Loading Paper 2 9 ...

Страница 40: ...inting with color 3 7 Choosing required settings 3 8 Setting Descriptions 3 10 Driver setup tabs and command buttons 3 10 Choosing the Best Settings for your Document 3 25 Printing Color with Selected Windows Software 3 27 Making color selection in your software 3 27 Printing your color Windows documents 3 29 Printing Color with Selected DOS Software 3 29 Making color selection in your software 3 ...

Страница 41: ...software codes select the page size orientation resolution and other features of the document you are printing because color printing is more complex than black and white monochrome printing results and print speed vary depending on printer driver and software settings Therefore it s important that you use the EPSON driver that comes with your EPSON Stylus COLOR and that you install it correctly b...

Страница 42: ...e 7 l 2 x 10 in Envelope 10 4 l 8 x 9 l 2 in Envelope DL 110 x 220 mm Envelope C5 162 x 229 mm 6 3 4 Envelope 3 5 8 x 6 l 2 in Orientation Portrait Landscape Paper source Copies Auto Sheet Feeder Number l 99 Collate a on 0 off Reverse order print on 0 off Media Options Paper type Plain paper Special coated paper 360 dpi Special coated paper 720 dpi Transparency film Print options High Speed I3 on ...

Страница 43: ...uper 720 x 720 dpi Best 360 x 360 dpi Draft 180 x 180 dpi No halftoning Line art pattern Fine dither pattern Coarse dither pattern Diffused Pencil art Diffused High speed Diffused Images Diffused Complex Diagrams N A About Printer driver informotion Options in bold type indicate the driver s factory default settings An asterisk indicates settings not available when Monochrome is selected 3 4 Print...

Страница 44: ...lled Printers list box and then click the Setup button When you display the driver setup screen the Paper dialog box appears The top of the screen looks like this Choosing settings You can select settings in any of the following ways 0 Click the option button or name 0 Click the check box u Click the scroll box on the scroll bar and drag it 0 Click the drop down list box then click the item c Clic...

Страница 45: ... If you decide you want to use the driver s original factory settings click the Defaults button Getting help Whenever you want more information about the driver settings choose the Help button Once you are in Help you can also use the Search menu to look up specific topics When you are in a Help dialog box click once on underlined words and phrases to view related information If you want more info...

Страница 46: ... to get the results you expect About printing with color We recommend you read the color guide that came with your printer before you begin printing Keep in mind these guidelines for improving printed output a 0 cl cl cl You can often improve quality by using the right paper For highest quality printing always turn on MicroWeave and turn off High Speed in the Media Options section of the printer d...

Страница 47: ...nter Orientation The direction of printing on the document Resolution The number of dots per inch printed Ink Monochrome black or color CMYK ink Note The following procedure assumes you are using 360 dpi resolution and plain paper for your document 1 Click the Setup button in the Print Setup dialog box You the following see 3 8 Printing with Windows ...

Страница 48: ...ntation Portrait is up and down orientation landscape is lengthwise If you would like to print your document lengthwise select Landscape The diagram on the screen changes according to the orientation you select 4 Click the Ink Resolution tab at the top of the dialog box You see the following 5 Select the Ink option Select Color CMYK only when your document includes color 6 Select the Resolution Pr...

Страница 49: ...e 180 x 280 dpi Draft option is useful forfaster prin fing Now print your document A window with information about the print job appears on the screen This is the Despooler screen which is explained at the end of this chapter Setting Descriptions This section describes your printer driver settings Settings in bold print are the original factory settings Driver setup tubs and command buttons This p...

Страница 50: ...n Cancel Cancels all setting changes you made during your current printer driver setup session and exits the driver setup Defaults Cancels all settings you made in your current printer driver setup session and returns to the driver s factory default settings Help Displays help dialog boxes for the printer driver To exit Help click Exit in the File menu within Help or click anywhere outside a help ...

Страница 51: ...rinter The diagram changes according to the paper size you select and displays the printable area dimensions Your choices are Letter Legal A4 A5 B5 Statement Executive Envelope lO Envelope DL Envelope C5 6 3 4 Envelope 8 l Z x 11 in 81 2xl4in 210 x 297 mm 148 x 210 mm 182 x 257 mm 51 2x81 2in 7 l 2 x 10 in 41 8x91 2 110 x 220 mm 162 x 229 mm 3 518 x 6 l 2 in 3 12 Printing with Windows ...

Страница 52: ...r so you do not need to change this setting Auto sheet feeder Copies Note In most cases you should choose multiple copies with your application software not with the driver Be sure that you do not choose multiple copies in both the application and the driver You can print multiple copies using these settings To select multiple copies of your document click the copies text box and then enter the nu...

Страница 53: ...rcumstances o To print multiple page documents in sets set Collate to on by clicking the check box so that an El appears o To print more than one document set so that each set is in the correct order after printing click both the Collate and Reverse Page Order check boxes so that an El appears in each one 0 To print one multiple page document so that its pages are in the correct order after printi...

Страница 54: ...a Options section of the printer driver Media type Your Stylus COLOR can print on most types of paper However to get the best printing results it is important to match the driver settings to your paper type The available paper types are Plain Paper Special coated paper 360 dpi Special coated paper 720 dpi Transparency film Printing with Windows 3 15 ...

Страница 55: ...ter Special coated paper for 360 dpi printing with this option EPSON paper is designed to work best with the ink used in your printer Also choose this option if you use other special coated paper for ink jet printers Special coated paper 720 dpi To get the highest print quality use EPSON SO41029 Letter Special coated paper for 720 dpi printing and select this option You must use this EPSON paper f...

Страница 56: ...when you print with High Speed you may need to calibrate the printer as described in Chapter 1 Setting Up II Micro Weave When MicroWeave is selected your printer generates superior output because sections are printed in finer increments This reduces the possibility of banding light horizontal lines in graphics EPSON recommends you use special coated paper or transparency film when you use MicroWea...

Страница 57: ...factory settings To make adjustments in brightness color and other settings affecting printed output use your computer software However if your software does not allow you to make adjustments and you want to modify your images experiment with the Image Settings dialog box until you achieve satisfactory results When you select Image Settings the following appears 3 18 Printing with Windows ...

Страница 58: ...nclude Brightness Contrast and Enable Ink Density Correction Brightness The Brightness option changes the lightness or darkness of your image 50 0 50 Contrast The Contrast option changes the ratio between the brightest and the darkest parts of your image 50 0 50 Enable Ink Density Correction This setting takes into account the characteristics of the Stylus COLOR printer when it determines the amou...

Страница 59: ...ed Green Blue Strength You can adjust the strength of each primary color Red Green and Blue using the scroll bar Experiment with these settings if your printed colors do not appear as you expect and you cannot change the colors with your software 50 0 50 Note Try using your software settings before you change printer settings to make coloradjustments Enable Ink Color Correction This setting takes ...

Страница 60: ...ution When you select Ink Resolution the following appears Use this tab to select the ink and resolution Ink This setting lets you select either monochrome or color Monochrome Color CMYK PrintingwithWindows 3 21 ...

Страница 61: ...ighest quality color photographic images When you choose this resolution you must use only EPSON Special coated paper for 720 dpi printing For highest quality printing always turn off High Speed in the Media Options sectionof the printer driver A half page color photographic image at 360 dpi requires over 10MB of hard disk space or over 20MB at 720 dpi If you plan to print large photographic image...

Страница 62: ...even halftoning settings which you select according to the type of image you are printing and a No halftoning selection The halftoning image you select displays on the screen You may need to experiment with different settings until your printed output is satisfactory Printing with Windows 3 23 ...

Страница 63: ...ngs I Diffused High speed This is a faster holftoning setting Diffused Images Photographic images or equivalent drawings I Diffused Complex diagrams Detailed diagrams or drawings such as those produced with CorelDRAW I Note 0 All four diffused methods give an air brushed look to images and shaded areas 0 When printing at 720 dpi only the four diffused methods are selectable Caution Use the halfton...

Страница 64: ...o Color CMYK 3 Diffused halftone methods for complex printing 0 Higher resolution Settings guide table Printing type Text and simple graphics Minimum Desired results media setting Suggested settings Sharp black text Plain paper 360 dpi resolution Monochrome No halftoning Sharp black or Plain paper 360 dpi resolution color text and Color CMYK basic non tine art pattern gradated graphics Low detail ...

Страница 65: ... Plain paper Special coated paper 360 dpi Monochrome Halftone Diffused Complex Diagroms 360 dpi resolution Monochrome Halftone Diffused Images 360 dpi resolution Complex Sharp color Special Color CMYK Color graphics or coated 360 dpi resolution Images scanned images poper Holftone Diffused 360 dpi Images MicroWeave set to on Highest quolity color graphics or scanned photographic images Special coa...

Страница 66: ...d Microsoft Color text Select text thot you wont to color Word for Choose Character from Formot menu Windows 2 0 Choose color from Color drop down Draw color Click drow icon in formatting ribbon graphics Draw graphic with Tools Choose colors beside Line and Fill WordPerfectB Select text Select text thot you wont to color for Windows color Choose Color from Font menu 5 1 Choose colors from Select T...

Страница 67: ...ndow CorelDRAW 1 2 01 Select fill color for objects Select pointer tool from toolbox Select object you want to color Click color from Color Palette with Fill tool icon Choose Uniform fill icon from flyout menu Select color from UNIFORM FILL Select color for text or object outlines Select pointer tool from toolbox Select text or object outline to color Use Outline tool icon from toolbox Use Custom ...

Страница 68: ... Printing Color with Selected DOS Software Because the EPSON printer driver requires Windows you cannot use it when working with non Windows software Instead choose the LQ 2550 printer driver in your software This lets you print in color but does not give you some EPSON Stylus COLOR features such as 720dpi printing and MicroWeave Making color selection in your software The following table shows yo...

Страница 69: ...r box WordPerfect 5 1 Select paragraph shading Select new text color Place cursor in paragraph Choose Format Borders Select shading percentage Press Ctrl F8 Select Print Color 5 Select a color Press F7 Type text you want in color Select text color Move cursor right before text to color Press Ctrl F8 Select Print Color 5 Select a color Press F7 To end color text move cursor just after color text Pr...

Страница 70: ...Inside Lines Text or Background Select color from palette Select quit Add color to Choose Edit objects Choose Color Choose Edge or Inside Choose color Add color to Choose Chart charts Choose Edit data for Style menu Choose chart component to color Press space bar Choose color Press FlO to draw chart iarvard Graphics 3 0 Add color to Select Edit Chart text on Press F8 spreadsheets Select Text Attri...

Страница 71: ... is local or remote network printing Q A document menu that allows you to hold files from printing re order them for later printing delete them from the queue or save them for reprinting 0 A view menu that allows you to limit the amount of information that the spool manager displays and keep the despooler from appearing 0 An options menu that allows you to send files to a default directory adjust ...

Страница 72: ...d disk space This will not affect printing The EPSON Despooler After you send a file to the printer a status box for the EPSON Despooler appears on the screen The despooler processes your file in sections thereby producing documents more quickly Once a section is finished the despooler updates the status message and begins processing another section The status box includes the following informatio...

Страница 73: ...Cancel to cancel print Pause to pause print and Restart to restart from the current page reprint the whole document or delay printing If you want to keep the EPSON Despooler status box from appearing use the View menu of the EPSON Spool Manager window 3 34 Printing with Windows ...

Страница 74: ...Lights 4 2 Buttons 4 4 Using Special Power On Functions 4 6 Selecting Fonts 4 7 Scalable fonts 4 8 Selecting Condensed Printing 4 9 Using the Default Setting Mode 4 10 About the default settings 4 11 Changing the default settings 4 13 4 The Control Panel 4 1 ...

Страница 75: ...Note Software usually overrides control panel selections Use your software to select print functions whenever possible Lights Operate On when the printer is on Flashes when the printer is turned on or off Data Flashes when data is being received by the printer On when data remains in the printer s memory 4 2 The Control Panel ...

Страница 76: ...economy printing mode is selected In economy mode the printer uses less ink by printing fewer dots per character Use this mode for rough drafts of text only Condensed On when the condensed printing mode is selected In this mode the printer prints selected fonts so that more characters fit on a page See page 4 9 for more information Pause On when printing is paused This light flashes when you clean...

Страница 77: ...e the current selection Load Eject Press this button to load or eject a sheet of paper Pause Press this button to stop printing temporarily Press it again to resume printing Economy Condensed Press this button to select economy or condensed mode The indicator light goes on or off next to the mode you select Alt Hold down this button about five seconds to move the carriage to the ink cartridge repl...

Страница 78: ...aning the Print Heads on page 5 6 for details Color print head cleaning Alt Economy Condensed Starts the color print head cleaning cycle See Cleaning the Print Heads on page 5 6 for details Note Cleaning the print head uses ink Don t do it unless print quality declines When you clean a print head the printer ejects the page you are currently printing Paper thickness adjust Alt Font For special pap...

Страница 79: ...Printer Hex dump Operate Font Load Eject Prints the print data in hexadecimal code See page 6 5 Demonstration Operate Alt Prints a demonstration page Default setting Operate Economy Condensed Enters the default setting mode See Using the Default Setting Mode on page 4 10 for details Note To exit the hex dump demonstration or default setting modes press the Pause button and then the Operate button ...

Страница 80: ...with your software override your printer s control panel selections For best results use your software to select fonts Press the Font button to select from the seven fonts listed on the control panel The indicator light comes on to indicate the active font The table below shows the available fonts Fonts Sample EPSON Courier EPSON Roman T EPSON Sans Serif H EPSON Roman EPSON Sans Serif EPSON Presti...

Страница 81: ...re printed with EPSON Roman Scalable fonts The size of the Roman Sans Serif Roman T and Sans Serif H fonts can be selected from 8 to 32 points in 2 point increments through your software or by sending an ESC P 2 command See the documentation that came with your software for information on selecting the size of scalable fonts EPSON Roman EPSON Roman T EPSON Sans Serif EPSON Sans Serif H scalable sa...

Страница 82: ...ondense the current font by pressing the Economy Condensed button EPSON Roman T and EPSON Sans Serif H cannot be condensed You can condense printing that is 10 characters per inch cpi 12 cpi and proportionally spaced You cannot condense 15 cpi printing Note If your software controls fonts and can select the condensed mode you should select fonts and condensed mode through the software rather than ...

Страница 83: ... Network interface mode On Off Auto line feed On Off Loading position 3 mm 8 5 mm Interface mode Auto I F mode Parallel I F Serial I F Option I F Auto interface wait mode 10 seconds 30 seconds Character table Italic U S A Italic France Italic Germany Italic U K Italic Denmark Italic Sweden Italic Italy Italic Spain I PC437 PC850 PC860 PC863 PC865 PC861 BRASCII or Abicomp Default setting For detail...

Страница 84: ...r switches automatically between bidirectional for text data and unidirectional for graphics data Network interface mode If your printer is connected to a single computer leave this feature off If you want to use the printer in a network and share it among multiple computers set this feature to on When this feature is set to on data may be present in the printer s buffer even though the printer is...

Страница 85: ...dard for the Apple Macintosh but is not often used for PCs By default interface mode is selected for automatic selection so the printer can automatically select the interface that is receiving data This allows you to connect the printer to more than one computer without having to specify the interface port If you wish you can set the interface mode for a specific interface However the printer will...

Страница 86: ...tions 1 Make sure the printer is turned off and paper is loaded in the sheet feeder 2 Hold down the Economy Condensed button and turn on the printer to enter the default setting mode The printer loads a sheet of paper and prints a brief summary and instructions It instructs you to select the language that you want messages printed in English French German Italian or Spanish 3 Press the Font button...

Страница 87: ...e the appropriate selection Default setting menu Courier light Roman T PS light Sans Serif H PS light Print direction N O O Network interface mode O N O Auto line feed N N O Loading position O O N Interface mode O O N Auto interface O N N Character table N O O On N Off O For example if you want to change the loading position setting press the Font button until the Courier and Roman T PS lights are...

Страница 88: ...ttings Operate light Data light Paper out light Print direction Auto N O O Bi d O N O Uni d N N O Network interface mode Off O O O On N O O Auto line feed Off O O O On N O O Loading position 3 mm O O O 8 5 mm N O O Interface mode Auto interface mode N O O Parallel interface O N O Serial interface N N O Option interface O O N Auto interface wait mode 10 seconds O O O 30 seconds N O O On N Off O The...

Страница 89: ... 1 N F O PC 437 F F O PC 850 O O N PC 860 N O N PC 863 F O N PC 865 O N N PC 861 N N N BRASCII F N N Abicomp O F N On N Off O Flashing F 6 Repeat steps 4 and 5 to change as many default settings as desired 7 Exit the default setting mode by turning off the printer Note You may exit the default setting mode any time by turning off the printer Any changes you have made remain in effect until you cha...

Страница 90: ...Chapter 5 Maintenance Replacing an Ink Cartridge 5 2 Cleaning the Print Heads 5 6 Cleaning the Printer 5 7 Transporting the Printer 5 8 5 Maintenance 5 1 ...

Страница 91: ...ot appear in the self test replace one or both ink cartridges Use these EPSON ink cartridges or cartridges manufactured to EPSON s specifications only Black ink cartridge S020034 Color ink cartridge S020036 When you need new ink cartridges contact your dealer or call EPSON Accessories at 800 873 7766 1 Make sure the printer is on 2 Open the printer cover 3 Press the Pause button to turn the Pause ...

Страница 92: ...to replace it with a new one Attempting to print without a cartridge installed can damage the printer Never use a refilled or reassembled cartridge If you use substandard products with your EPSON printer you will damage the print heads and void your warranty Note When replacing the ink cartridge make sure no paper is in the paper path Paper loaded in the printer is ejected automatically when you r...

Страница 93: ...below c Caution You must remove the tape seal from the cartridge Leaving the tape on when you install the cartridge will permanently damage it 8 Lower the ink cartridge into the cartridge holder with the label on the cartridge face up and the arrow on the cartridge pointing to the rear of the printer The larger color cartridge goes on the left the black ink cartridge on the right 5 4 Maintenance ...

Страница 94: ...ism moves while the Pause light continues to flash c Caution Never turn off the printer while the Pause light is flashing 11 When the Pause light quits flashing and stays on press the Pause button and close the printer cover Note If you have print quality problems after you replace the cartridge try cleaning the print heads as described in Chapter 5 Maintenance 5 5 ...

Страница 95: ...d automatically when you clean a print head 2 Hold down the Alt button and press Economy Condensed to clean the color print head Hold down the Alt button and press Load Eject to clean the black print head Note The cleaning cycle takes about one minute The Pause light flashes throughout the cycle and then stays on when the cleaning cycle is finished You cannot perform both color and black print hea...

Страница 96: ...d detergent Keep the printer cover closed to prevent water from getting inside 5 If the inside of the printer accidentally gets soiled with ink wipe it off with a damp cloth c Caution Never use alcohols or thinners to clean the printer these chemicals can damage the components as well as the case Be careful not to get water on the printer mechanism or electronic components Do not use a hard or abr...

Страница 97: ...inter 2 Unplug the power cord from the electrical outlet then disconnect the interface cable from the printer 3 Remove the paper from the sheet feeder 4 Attach the protective material to the printer See the Notice Sheet that came in the box 5 Repack the printer in the original box 6 Keep the printer flat in the box during transport If the printed image is faint has gaps or nothing prints when you ...

Страница 98: ...Troubleshooting Problems With Printing 6 2 Print Quality Problems 6 2 Problems with Printing 6 5 Paper Handling Problems 6 8 Clearing and preventing paper jams 6 8 Paper feeding problems 6 9 6 Troubleshooting 6 1 ...

Страница 99: ...s solve your problem call the EPSON Connection at 800 922 8911 Canadian users can call 800 GO EPSON Print Quality Problems Print quality problems can often be solved by cleaning the print heads as described in Chapter 5 Note that it may take as many as three cleaning cycles to solve a print quality problem If cleaning the print heads does not improve the print quality try the following Check wheth...

Страница 100: ...e one or both ink cartridges Make sure MicroWeave is on and High Speed is off Use a higher quality paper Also check that the Media Type setting in the driver is selected for the type of paper loaded If you are using 720 dpi resolution be sure to load special coated 720 dpi paper or High Quality Glossy paper Always use this special paper when printing at 720 dpi Check that the paper thickness lever...

Страница 101: ...n in the printer s default settings mode See Using the Default Setting Mode in Chapter 4 Vertical lines do not align or you see white banding Calibrate your printer as described in Chapter 1 The font selected on the control panel does not print Software settings override the control panel settings Use the font settings in your software Printing starts too high or too low on the page or the page le...

Страница 102: ... by a switch or timer Verify that the interface cable is securely connected to the printer and computer If the problem is not with the power cord or interface cable print a self test as described in Chapter 1 If the self test does not print the problem is with the printer If the self test prints correctly the problem probably lies with your software After you perform the self test see the followin...

Страница 103: ...suspended Press the Pause button to continue Printing has stopped but the Pause light is off One or both ink cartridges may be empty or too old A cartridge is too old if it has been used longer than six months or beyond the date on its packaging First clean the print heads as described in Chapter 5 If this does not solve the problem replace the ink cartridges The interface cable might not meet the...

Страница 104: ...ared contact your dealer or a qualified service person The printer sounds like it is printing but nothing prints The print heads may need cleaning See Chapter 5 for instructions One or both ink cartridges are empty or too old A cartridge is too old if it has been used longer than six months or beyond the date on its packaging First clean the print heads as described in Chapter 5 If this does not s...

Страница 105: ...e the printer clear the paper as follows 1 Turn off the printer 2 Open the printer cover 3 Rotate the knob on the right side of the printer while pushing it in as shown below Do not feed paper backward If you do ink from the printed sheet can come off onto the printer and smear other sheets 4 Pull the paper out carefully If it tears make sure you remove any remaining pieces 6 8 Troubleshooting ...

Страница 106: ... sheet at a time See Chapter 2 more information about loading paper Fan the stack of paper before you load it Do not load too many sheets in the sheet feeder You can load up to 100 sheets of plain paper 70 sheets of special coated paper or 50 sheets of transparency film or High Quality Glossy paper Paper feeding problems If paper is not feeding properly the most likely causes are the following Pap...

Страница 107: ...oo thin or damp Do not store paper in damp or humid places Single sheet paper does not fully eject Use the Load Eject button to eject the page The paper is too long Use paper that is within the specified size See Appendix A for exact size specifications Paper is feeding crooked The paper is old or creased Use only new smooth sheets of paper Too much paper is on the paper support Remove a few sheet...

Страница 108: ...Chapter 7 Using Optional Interfaces 7 Optional Interfaces 7 2 Installing optional interfaces 7 2 Using Optional Interfaces 7 1 ...

Страница 109: ...ce Card C823151 Coax Interface Card C823141 If you are not sure whether you need an optional interface or if you want to know more about interfaces contact your dealer Installing optional interfaces 1 Turn off the printer 2 Unplug the power cord from the electrical outlet w Warning Do not install or remove an interface card when the printer is connected to the electrical outlet If you do you may d...

Страница 110: ...rd See the interface card manual for details If your interface card has a jumper named JG make sure that you set it to on or the card will not work properly 6 Slide the interface card along the slots on both sides of the interface compartment Push it in firmly to fully insert the connector at the rear of the interface card into the printer s internal socket Using Optional Interfaces 7 3 ...

Страница 111: ...er 4 To remove the interface card follow the above steps in reverse order The C823051 and C823071 serial interface cards To use the C823051 or C823071 interface card see the sections below to set the correct baud rate handshake timing and error handling For all other data transfer conventions such as word structure and communications protocol see the C823051 or C823071 interface card manual Select...

Страница 112: ...nnot receive data When the vacant area for data in the buffer increases to 512 bytes the printer outputs an X ON code or sets the DTR flag to 0 SPACE to indicate that it is ready to receive data Error handling When the printer detects a parity error it prints an asterisk The printer ignores all other errors including framing and overrun errors Using Optional Interfaces 7 5 ...

Страница 113: ...A 2 Paper A 4 Ink cartridges A 7 Mechanical A 8 Electrical A 8 Environmental A 9 Safety approvals A 9 Interface Specifications A 9 Parallel interface A 9 Serial interface A 12 Optional interfaces A 13 Initialization A 13 Default Settings A 14 A Specifications A 1 ...

Страница 114: ... 400 Print speeds vary depending on system configuration software application and amount of page covered Print speed color Highest quality 5 5 MPP minutes per page MicroWeave on High quality and 3 MPP high speed Print speeds vary depending on system configuration software application and amount of page covered Resolution 180 180 dpi 360 360 dpi or 720 720 dpi switchable using printer driver settin...

Страница 115: ...Courier N N N EPSON Prestige N N N EPSON Script N N N Select other font pitch combinations using ESC P 2 commands See the Command List in Appendix B Scalable fonts Font Min pt Max pt Increments EPSON Roman 8 32 2 pt EPSON Sans Serif 8 32 2 pt EPSON Roman T 8 32 2 pt EPSON Sans Serif H 8 32 2 pt Character tables 1 italic and 8 graphics character tables Character sets 14 international character sets...

Страница 116: ...per Size A4 210 mm 297 mm Letter 8 5 11 inches Legal 8 5 14 inches A5 148 mm 210 mm B5 182 mm 257 mm Executive 7 5 10 inches Paper types Plain paper and special papers distributed by EPSON special coated paper and transparencies Paper thickness 0 08 to 0 11 mm 0 003 to 0 004 inches Paper weight 64 to 90 g m2 17 to 24 lb Use 90 g m2 24 lb paper under normal temperature and humidity conditions Envel...

Страница 117: ...rature 15 to 25 C 59 to 77 F Humidity 40 to 60 RH Use envelopes that do not curl The following EPSON genuine papers are available S041025 Special coated paper for 360 dpi printing A4 S041028 Special coated paper for 360 dpi printing Letter S041026 Special coated paper for 720 dpi printing A4 S041029 Special coated paper for 720 dpi printing Letter S041027 Transparency film A4 S041030 Transparency ...

Страница 118: ...n is 3 0 mm 0 12 inches The right margin is 3 8 mm 0 15 inches for A4 B5 size paper and No 6 envelope 9 8 mm 0 38 inches for Letter and Legal size paper 13 8 mm 0 54 inches for DL envelope 33 8 mm 1 33 inches for No 10 envelope C The minimum bottom margin is 13 0 mm 0 51 inches A B C A B B C A 6 Specifications ...

Страница 119: ...36 Colors Cyan Magenta and Yellow Print capacity In each color approximately 1 2 million characters 670 sheets color A4 5 duty at 360 dpi Cartridge life 2 years from production date and within 6 months of opening the package at 25 C 77 F Temperature Storage 30 to 40 C 22 to 104 F 1 month at 40 C 104 F Transit 30 to 60 C 22 to 140 F 1 month at 40 C 104 F 120 hours at 60 C 140 F Freezing 6 C 21 2 F ...

Страница 120: ...000 pages Dimensions and weight Printing Width 470 mm 18 5 inches Depth 525 mm 20 7 inches Height 192 mm 7 56 inches No paper Width 470 mm 18 5 inches Depth 344 mm 13 5 inches Height 294 mm 11 6 inches Weight 7 4 kg 15 9 pounds including the ink cartridges Electrical 120 V model 220 240 V model Input voltage range 103 5 to 132 V 198 to 264 V Rated frequency range 50 to 60 Hz 50 to 60 Hz Input freq...

Страница 121: ...s UL 1950 with D3 CSA 22 2 950 with D3 R F I FCC part 15 subpart B class B Interface Specifications Your printer is equipped with an 8 bit parallel interface and a serial interface Parallel interface The built in parallel interface has the following characteristics Data format 8 bit parallel Synchronization STROBE pulse Handshake timing BUSY and ACKNLG signals Signal level TTL compatible Connector...

Страница 122: ...ogical 0 10 28 ACKNLG OUT About a 5 µs pulse LOW indicates data has been received and the printer is ready to accept more data 11 29 BUSY OUT A HIGH signal indicates the printer cannot receive data The signal goes HIGH in the following cases 1 During data entry for each character 2 During initialization 3 During self test demonstration and default setting printing 4 During a printer error state 12...

Страница 123: ...d 33 GND Same as for Pins 19 30 34 NC Not used 35 5 V OUT Pulled up to 5 V through 1 KΩ resistance 36 NC Not used Note The column heading Direction refers to the direction of signal flow as viewed from the printer Return denotes the twisted pair return to be connected at signal ground level For the interface wiring be sure to use a twisted pair cable for each signal and to complete the connection ...

Страница 124: ...serial interface is based on the RS 422 standard This interface has the following characteristics Standard Based on RS 422 Synchronization Asynchronous Bit rate 57 6 Kbps Handshaking DTR and XON XOFF protocol Word format Data bit Parity bit Start bit Stop bit 8 bits None 1 bit 1 bit Connector 8 pin mini circular connector BUSY ACKNLG DATA STROBE 0 µs Min 0 µs Min 0 5 µs Min 5 µs Typ A 12 Specifica...

Страница 125: ...re sends the ESC initialize the printer command The last panel settings are kept Control panel initialization Hold down the Alt button and press the Pause button buffer clear The last panel settings are kept Each kind of initialization has slightly different effects All three methods reset the font according to the default settings selected using the control panel However ESC does not initialize t...

Страница 126: ...pitch Last font selected on control panel Vertical tab position Cleared Horizontal tab positions Every eight characters Font selection Last font selected on control panel Special printing effects Cancelled except condensed and economy printing User defined character set Hardware control panel initialization cleared Software initialization deselected only Graphic mode assignment ESC K ESC 0 ESC L E...

Страница 127: ...Appendix B Commands and Character Tables Command List B 2 Character Tables B 3 International character sets B 7 Characters available with ESC command B 8 B Commands and Character Tables B 1 ...

Страница 128: ...nn ESC C n ESC C 0 n ESC N n ESC O ESC L n ESC Q n Print position motion ESC n1 n2 ESC n1 n2 ESC V nn ESC v nn ESC D nn HT ESC B nn VT ESC J n Font selection ESC k n ESC X nn ESC P ESC M ESC g ESC p 1 0 ESC x n ESC 4 ESC 5 ESC E ESC F ESC n Font enhancement SI DC2 SO ESC W 1 0 DC4 ESC w 1 0 ESC G ESC H ESC S 0 ESC S 1 ESC T ESC nn ESC 1 0 ESC q n Spacing ESC SP n ESC U nn ESC c n1 n2 Character han...

Страница 129: ...sing software commands All tables except the italic are the same as the PC437 table for hex codes 00 through 7F so only the PC437 table is shown completely The rest of the tables show only the characters for hex codes 80 through FF PC437 U S Standard Europe Commands and Character Tables B 3 ...

Страница 130: ...PC850 Multilingual PC860 Portuguese PC861 Icelandic PC863 Canadian French B 4 Commands and Character Tables ...

Страница 131: ...PC865 Nordic Abicomp BRASCII Commands and Character Tables B 5 ...

Страница 132: ...Italic No characters are available for hex code 15 in the italic character table B 6 Commands and Character Tables ...

Страница 133: ...e when you select Italic France the characters in the France row on the table below are used in the italic character table The following eight international character sets can be selected with the default setting mode or with the ESC R command The following seven additional sets can be selected only with the ESC R command Commands and Character Tables B 7 ...

Страница 134: ...Characters available with ESC command To print the characters in the table below use the ESC command B 8 Commands and Character Tables ...

Страница 135: ...d symbols that provides you with the characters used in a particular language CMYK Cyan blue green magenta yellow and black These colored inks are used to create the subtractive system array of printed colors condensed printing Printing in which the width of each character is approximately 60 of the width of standard characters Useful for fitting wide tables or spreadsheets onto the paper contrast...

Страница 136: ...nter command language Commands in this language produce laser like features such as scalable fonts and enhanced graphics printing font A style of type designated by a family name grayscale A method of portraying color images in black and white halftoning Methods of using tiny dot patterns to represent images hex dump A troubleshooting feature that helps advanced users find the cause of communicati...

Страница 137: ...ntensity The relative strength caused by the amount of color See also saturation interface The connection between the computer and the printer A parallel interface transmits data one character or code at a time media Materials upon which data is printed such as envelopes plain paper special paper and transparency film MicroWeave Printing in which images are printed in finer increments to reduce th...

Страница 138: ...ee also intensity scanned image An image that is captured as software data by a scanning device software program A computer language device that helps you carry out a particular task such as word processing financial planning or image editing subtractive colors Colors produced by pigments that absorb some colors of light and reflect others See also CMYK unidirectional printing Printing in which th...

Страница 139: ...er pattern 3 24 Coated papers 2 2 2 4 Color considerations when printing 3 9 correcting 3 20 selecting color printing 3 21 Color photographs amount of hard disk space required 1 18 Color driver setting 3 18 3 20 from DOS applications 3 30 31 from Windows applications 3 27 28 Command list B 2 CompuServe on line support 4 Condensed light 4 3 Condensed printing 4 3 4 9 Glossary 1 Connecting the print...

Страница 140: ...Glossary 2 Green Strength 3 20 H Halftoning 3 23 Glossary 2 Handshake timing 7 5 Help getting 3 4 in the printer driver 3 7 3 8 telephone 3 Hex dump mode 4 6 6 5 Glossary 2 High Quality Glossy paper 2 2 loading 2 4 High Speed 3 17 turning off for highest quality 3 22 Horizontal tab positions A 14 Hue Glossary 2 I Image Settings 3 18 Initialization Glossary 3 Initializing the printer A 13 Ink 3 21 ...

Страница 141: ...rfaces 7 2 5 Orientation 3 13 P Page length A 14 Paper choosing 2 2 loading coated and glossy 2 4 loading plain 1 12 14 printer driver settings 3 12 13 3 16 problems with 6 8 10 size 3 13 A 4 special papers 2 2 3 specifications A 4 5 storing 2 4 thick 2 3 Paper jams clearing 6 8 9 Paper Out light 4 3 Paper separators attaching 1 4 Paper Source 3 13 Paper support attaching 1 4 Paper thickness lever...

Страница 142: ...rtridge 5 2 5 Resetting the printer 4 5 Resolution A 2 Glossary 4 selecting 3 22 RGB Glossary 4 RS 422 serial port 1 15 specifications A 12 S Safety instructions 5 Saturation 3 20 Glossary 4 Scalable fonts 4 8 Serial interface port 1 15 specifications A 12 Service 3 4 Specifications A 2 14 Spool Manager 3 32 33 Subtractive colors Glossary 4 System requirements 2 T Technical specifications A 2 14 T...

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