Troubleshooting
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Printer does not work correctly with the USB cable
If your printer does not work correctly with the USB cable, try one
or more of these solutions:
❏
Make sure that the cable you are using is a standard, shielded
USB cable.
❏
If you are using a USB hub, connect the printer to the first tier
of the hub, or connect the printer directly to the computer’s
USB port.
❏
For Windows Me and 98, try reinstalling the USB printer
device driver and the printer software. First, uninstall
EPSON
Printer Software
using the Add/Remove Programs utility in
the Control Panel, then uninstall
EPSON USB Printer Devices
.
Next, reinstall the software as described in the
Setup Sheet
. If
EPSON USB Printer Devices
is not registered in the
Add/Remove Programs list, access the CD-ROM and
double-click
epusbun.exe
in WinMe or Win98 folder. Then
follow the on-screen instructions.
Clearing a Paper Jam
Follow these steps to clear a paper jam:
c
Caution:
Do not pull out the jammed paper when the printer is on.
1. Turn off the printer.
2. Open the printer cover.
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