Troubleshooting
47
Troubleshooting
Troubles with the Printer
Symptom/Question
Solution
Printing is finished, but the
tape is not cut.
If you are using a tape that cannot be cut by the printer, such as magnet tape, the
tape is not cut even if you have set the printer to automatically cut tape. Use your
scissors or a similar tool to cut the tape.
The cutter does not cut tape
cleanly.
The cutter can become dull if paper dust and/or adhesive adhere to the cutter.
Clean the cutter.
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"Replacing the Cutter Unit" on page 37
If the cutter is still dull even after the cleaning, replace the cutter unit.
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"Consumables and Options" on page 55
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"Replacing the Cutter Unit" on page 37
Half cut does not cut tape
cleanly.
The cutter can become dull if paper dust and/or adhesive adhere to the cutter.
Clean the cutter unit.
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"Replacing the Cutter Unit" on page 37
If the cutter is still dull even after the cleaning, the cause may be wear of the half
cutter. Adjust the half cut depth.
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"Adjusting Half Cut Depth" on page 35
If the cutter is still dull even after the adjustment, replace the cutter unit.
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"Consumables and Options" on page 55
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"Replacing the Cutter Unit" on page 37
If you have replaced tape with a different type of tape, adjust the half cut depth.
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"Adjusting Half Cut Depth" on page 35
The half cut does not cut only
label paper but also cuts
backing paper.
Adjust the half cut depth.
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"Adjusting Half Cut Depth" on page 35
If you have replaced tape with a different type of tape, adjust the half cut depth.
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