Incorrect Colors
If your printouts have incorrect colors, try these solutions:
• Make sure the
Black/Grayscale
or
Grayscale
setting is not selected in your printer software.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• The ink levels may be low and you may need to refill the ink. Visually check the ink levels. Also make
sure you filled the tanks with the correct colors of ink.
• Your printed colors can never exactly match your on-screen colors. However, you can use a color
management system to get as close as possible. Try using the color management options in your
printer software.
• For best results, use genuine Epson ink and paper.
Parent topic:
Solving Print Quality Problems
Related concepts
Related references
Related tasks
Selecting Additional Layout and Print Options - Windows
Refilling the Ink Tanks
Managing Color - OS X
Solving Scanning Problems
Check these solutions if you have problems scanning with your product.
Scanning Software Does Not Operate Correctly
Cannot Start Epson Scan
Parent topic:
Scanning Software Does Not Operate Correctly
If your scanning software does not operate correctly, try these solutions:
• Make sure your computer has adequate memory and meets the system requirements for your
operating system.
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