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• If available, turn on one of the remote receivers in the projector's menu system, or check if all the
remote receivers were turned off.
• If the remote receiver setting is off, press and hold the Menu button on the remote for at least 15
seconds to restore the default setting.
• If you assigned an ID number to the remote control to operate multiple projectors, you may need to
check or change the ID setting (feature not available with all projectors).
• To set the remote control so it will operate any projector, hold down the ID button and press the 0/All
button.
• If you lose the remote control, you can purchase another from an Epson parts distributor.
Parent topic: Solving Projector or Remote Control Operation Problems
Related references
Remote Control Operation
Related tasks
Installing Batteries in the Remote Control
Replacing the Remote Control Batteries
Solutions to Password Problems
If you cannot enter or remember a password, try the following solutions:
• You may have turned on password protection without first setting a password. Try entering 0000 using
the remote control. If you lose the remote control, you cannot enter a password. Order a new one from
Epson.
• If you have entered an incorrect password too many times and see a message displaying a request
code, write down the code and contact Epson. Do not attempt to enter the password again. Provide
the request code and proof of ownership for assistance in unlocking the projector.
• If you set a Epson Web Control password and forgot the user ID or password, try entering the
following:
• User ID: EPSONWEB
• Default password: admin
• If you set a Remote password (in Epson Web Control) and forgot the user ID or password, try entering
the following:
• User ID: EPSONREMOTE
• Default password: guest