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39

Problem Solving

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When the indicators provide no help

If any of the following problems occur and the indicators do not offer a solution, refer to the pages
given for each problem.

Problems relating to images

No images appear

No images appear 

 p.39

Projection does not start, the projection area is
completely black, the projection area is
completely blue, etc.

Moving images are not displayed 

p.40

Moving images played on computer are not
displayed. 

The message "Not Supported" is 
displayed

p.40

The message "No Signal" is displayed 

p.41

Images are fuzzy or out of focus 

p.41

Interference or distortion appear in 
images

p.41

Problems such as interference, distortion or
black & white checked patterns appear.

Image is truncated (large) or 
small

p.42

Only part of the image is displayed.

Image colors are not right 

p.42

The whole image appears purplish or
greenish, images are black & white, colors
appear dull, etc.
(Computer monitors and LCD screens have
different color reproduction performance, so
that the colors projected by the projector and
the colors appearing on the monitor may not
necessarily match, but this is not a sign of a
problem.)

Images appear dark

p.43

Projection stops automatically

p.43

Power does not turn on 

p.43

The remote control does not 
work

p.44

Have you pressed the [Power] 
button?

Press 

 on the remote control or 

 on the projector’s control 

panel.

Is the main power switch 
turned off?

Turn on the main power switch at the rear of the projector.

Are all of the indicators 
switched off?

Disconnect the power cable and then reconnect it.

p.14

Check the circuit breaker to see if power is being supplied. 

Is blank mode active?

Press 

 on the remote control to cancel the blank function.

Is a video signal being input?

Check that the power for the connected equipment is turned on. If 
the "Messages" menu command has been set to "On", messages 
relating to the image signals will be displayed.
 "Settings" 

"Display" - "Messages" p.34

Problems relating to images

Problems when projection starts

Problems with the remote control

Содержание Dreamio EH-TW3200

Страница 1: ......

Страница 2: ...ading the guide General information Meaning of unit and projector When unit or projector appears in the text of this User s Guide they may refer to items which are accessories or optional equipment in addition to the main projector unit itself This symbol indicates information that if ignored could possibly result in death or personal injury due to incorrect handling This symbol indicates informat...

Страница 3: ... missing or incorrect please contact the place of purchase Projector with lens cover Remote control Power cable 3 0m Connect to the projector and to a wall outlet AA size alkali batteries 2 pcs Insert into the remote control Document CD ROM Safety Instructions Support and Service Guide User s Guide Quick Start Guide Documentation ...

Страница 4: ...rojection size adjustment Zoom adjustment 16 Projection image position adjustment Lens shift 16 Adjusting the tilt of the projector 17 Displaying a test pattern 17 Image Quality Adjustments Basic Image Quality Adjustments 18 Selecting the color mode 18 Selecting the aspect 18 Advanced Color Adjustments 20 Hue saturation and brightness adjustment 20 Gamma adjustment 20 RGB adjustment Offset Gain 22...

Страница 5: ...oblems with the remote control 44 Appendix l Maintenance 45 Cleaning 45 Cleaning the air filter 45 Cleaning the projector case 46 Cleaning the lens 46 Consumable replacement periods 47 Air filter replacement period 47 Lamp replacement period 47 Replacing consumables 48 Replacing the air filter 48 Replacing the lamp 48 Resetting the lamp operating time 48 Optional Accessories Consumables 50 List of...

Страница 6: ...g Room Natural Cinema If Natural Cinema or x v Color is selected the Epson Cinema Filter effect is applied automatically to increase the contrast and to make skin tones appear with more natural tints p 18 Equipped with a wide angle lens shift function The lens shift function allows the position of the projected images to be adjusted vertically and horizontally without distorting the images This ca...

Страница 7: ...reen only even at a distance of approximately 3 m p 10 Advanced image quality adjustment functions such as Auto Iris and Sharpness Advanced can be used to enjoy even sharper images With the Auto Iris function turned on the amount of light can be automatically adjusted to match the images being projected to create images with depth and perspective The Sharpness function is used not only to adjust t...

Страница 8: ...mage and dirt Horizontal lens adjustment dial p 16 Turn the dial to move the position of the projection image to the left or right Do not place anything that can become warped or damaged by heat near the exhaust vents Do not bring your hands or face close to the vents while projection is in progress Focus ring p 16 Adjusts the image focus Zoom ring p 16 Adjusts the image size Top control panel See...

Страница 9: ... off and on the projected images temporarily When pressed while the configuration menu is displayed or while a menu is displayed by pressing or the menu screen disappears and appears Illumination button Illuminates all of the buttons on the remote control for 10 seconds so that they can be seen in dark places Color Mode button p 18 Changes the color mode to suit the projection environment Aspect b...

Страница 10: ... the video equipment HDMI2 input port p 12 Connects to an HDMITM compatible video source or to a computer Lamp cover open switch p 48 Press to open the lamp cover Air inlet air filter p 45 48 This draws in air for cooling the inside of the projector If dust collects on the filter the temperature inside the projector will rise and problems with operation or more rapid deterioration of the optical c...

Страница 11: ...9 Appearance Center of lens Distance from center of lens to suspension bracket fixing point Units mm Center of lens 450 131 148 3 4 5 12 3 134 7 5 M4 9 389 7 150 136 160 45 75 300 56 72 ...

Страница 12: ...uld not be used The lens shift dials can be used to position the image and the feature is especially useful under the following conditions p 16 Set up so that the projector is parallel to the screen If the projector is set up at an angle to the screen distortion of the images will occur Screen Projection distance This is the distance from the center of the lens to the bottom of the projection imag...

Страница 13: ... result in injury or accidents Contact your dealer to carry out the installation work If you use a ceiling mount and apply adhesives to the mount to prevent the screws from loosening or if you use lubricants or oils on the projector the projector housing may crack and the projector may fall from its ceiling mount This could cause serious injury to anyone under the mount and could damage the projec...

Страница 14: ...ch is being connected Some video equipment can output several different types of signal Refer to the documentation provided with the video equipment for details on what types of signal the video equipment can output Use a HDMI cable that conforms to the HDMI specifications Port names may vary depending on the equipment being connected HDMI DVI D output Video equipment VHS VCR DVD player game conso...

Страница 15: ...line At the time of purchase the batteries are not inserted into the remote control Insert the supplied batteries before using the remote control Insert the batteries in the correct direction Close the cover Check the and indications inside the battery compartment and insert the batteries so that they face correctly Lift up the battery cover while pressing its tab TIP Approx 30 Approx 30 Approx 30...

Страница 16: ... Altitude Mode to On p 34 This projector is equipped with an automatic adjustment function that automatically optimizes it when a computer input signal is switched If a laptop computer or a computer with a LCD screen has been connected to the projector you may need to use keyboard or function settings to change the output destination While holding down the key press the key with a symbol such as o...

Страница 17: ...ointer at the target input source You can also press to switch to the target source Turn the power off for the signal sources that are connected to the projector Press on the remote control or on the projector s control panel Attach the lens cover When cool down approximately 16 seconds is completed flashing around the stops and you can then turn off the main power switch TIP When the color of the...

Страница 18: ...be shifted from the standard projection position V 1 2H 1 2H H 1 2V 1 2V Turn the focus ring to adjust the focus Turn the zoom ring to adjust the size of the projected image Ex The image cannot be shifted vertically when it has been shifted horizontally by the full amount When the image has been shifted vertically by the full amount it can be shifted up to 9 of the horizontal width of the screen M...

Страница 19: ...rojector that is placed on a flat surface is tilting horizontally use the front feet to correct the tilt You can use a test pattern to make the first setup such as zoom focus and image position using the lens shift without connecting to any electrical equipment If on the remote control is pressed the test pattern appears To stop displaying the test pattern press again Adjusting the tilt of the pro...

Страница 20: ...ossible using the configuration menu Inputting a signal to the HDMI1 HDMI2 terminals Selecting the aspect Press and select the aspect mode from the menu When 720p 1080i or 1080p signals are being input to the HDMI1 HDMI2 or Component input port the aspect setting is fixed at Normal and cannot be changed When projecting using Auto This is not available for when image signals are being input from a ...

Страница 21: ...ul for when 4 3 images are projected onto a wide screen Because there is almost no distortion due to enlargement in the middle of the images the images appear close to what they would be at their original size And because both ends of the images are enlarged movement at the edges of the images appears faster and gives an impression of greater speed making it ideal for viewing sporting events When ...

Страница 22: ...ecome oversaturated This is indicated by bulging in the upper portion in the gamma graph When a larger value is selected the bright areas of images become darker This is indicated by bulging in the lower portion in the gamma graph Hue saturation and brightness adjustment Gamma adjustment Differences between equipment may result in a slight variation in the coloring when images are projected and yo...

Страница 23: ... icon will appear in the projected image Use or LEFT or RIGHT to select the place where you would like to adjust the brightness of the color tone Use or UP or DOWN to make the adjustment and then press or to confirm the adjustment Press to go back and do it again Adjusts the tone of the entire image to bluish greenish and reddish Adjusts the overall vividness of the images Hue Saturation Adjusts t...

Страница 24: ... individual R red G green and B blue components of the dark areas offset and bright areas gain Adjustment is not possible when Color Mode is set to x v Color If you would like dark areas to appear more clearly change the setting to the right side If you change it to the left side the whole image will become sharper but the contrast in dark areas will become poorer If you would like bright areas to...

Страница 25: ...will be emphasized If Thick Line Enhancement is set in the direction the areas emphasized by Thin Line Enhancement will be hardly emphasized Instead the rough areas of the entire subject such as contour and background will be emphasized resulting in a sharp image Setting Horiz Line Enhancement Vert Line Enhancement to the side will enhance the image sharpness in the horizontal vertical direction S...

Страница 26: ... the adjusted settings at any time Load Memory Viewing Images at a Preset Image Quality Save Memory Saving Loading Erasing and Renaming memory Saving Loading and Erasing memory The following Signal items All Image items Not displayed when image signals are being input from a computer Up to ten adjustments can be saved to memory The adjustments that can be saved to memory are as follows Signal Setu...

Страница 27: ...emory content is erased and the current adjustment values are saved The color mode selected when the memory was registered is displayed on the right side Some settings retrieved from memory may not be applied to the images depending on the input signal Save Memory Load saved memories Load Memory This feature can be used to erase and clean up unwanted memories Press and select Erase Memory The Eras...

Страница 28: ...item Use or to select a menu item then press Full menu All items in the configuration menu can be checked while the settings are being made Line menu Some of the items in the Image menu in the Configuration menu can be adjusted This menu is useful for viewing the effects of adjustments in the images being projected while the adjustments are being made The Configuration menu can be used to change t...

Страница 29: ...t values Use or to select an item then press For items such as Brightness which can be adjusted using an adjustment bar the adjustment values can be reset to the default if you press while the adjustment bar is being displayed If on the remote control is pressed while a menu is being displayed the menu screen disappears This is useful for checking your adjustment result on the images If you press ...

Страница 30: ...Enhancement Horiz Line Enhancement Vert Line Enhancement Customized Adjust it from the image Adjust it from the graph Reset Offset R G B Gain R G B R Hue Saturation Brightness G Hue Saturation Brightness B Hue Saturation Brightness C Hue Saturation Brightness M Hue Saturation Brightness Y Hue Saturation Brightness Signal Aspect p 31 Auto Normal Full Zoom Wide Zoom Size p 31 Zoom Caption Pos p 31 T...

Страница 31: ...ude Mode p 34 Projection p 34 Display p 34 Load Memory p 36 Save Memory p 36 Erase Memory p 36 Reset All p 36 Reset Memory p 36 Reset Lamp Hours p 36 Input Signal p 35 Language p 35 Reset p 35 Lamp Hours Source Input Signal Resolution Scan Mode Refresh Rate Sync Info Video Signal Deep Color Status Off 5min 10min 30min On Off On Off On Off On Off Front Front Ceiling Rear Rear Ceiling Menu Position ...

Страница 32: ...adjusts the overall tints of the images If you select a higher value images appear bluish and if you select a lower value images appear reddish The absolute color temperature can be set to one of 12 settings within the range of 5000K to 10000K Adjustment is not possible when Color Mode is set to x v Color This adjusts the skin tones of people who appear in the images If you select a higher value g...

Страница 33: ...ustment value reduction ratio set here the more the image is compressed and displayed squashed in the vertical direction This can be set only when Aspect is set to Zoom This function moves the display position of the image in one direction up or down to display captions when projecting images with captions This can be adjusted only when analog RGB image signals are being input This adjusts the ima...

Страница 34: ...input signal you can select between 2 2 pull down projection or 2 3 pull down projection Selecting On sets the 2 2 pull down This sets automatic adjustment to on or off in order to set whether the projector automatically adjusts images to their optimum condition when the input signal is changed The three automatically adjusted items are Tracking Position and Sync This reduces flickering of images ...

Страница 35: ...main power switch is turned on you can set for projection to start On not start Off without pressing or When set to On with the main power switch left on be aware that sudden surges of electricity that may occur when the power comes back on after a power outage may cause the projector to turn on The projector is equipped with a power saving function that causes the power to turn off automatically ...

Страница 36: ...ear Ceiling Select when the projector is set up behind the screen and suspended from a ceiling If the light from or becomes bothersome while watching a movie or the like in a dark room turn this setting to Off Press and to specify the position for the menus to be displayed Selects the color for the main configuration menu Color 1 Black Color 2 Blue This sets whether the following message displays ...

Страница 37: ...ignal format manually Change this setting depending on the type of signal that is being output from the video equipment that is connected to the Component input port If Auto is selected appropriate signal is automatically set If colors appear unnatural even though Auto is selected select appropriate signal name in the menu This sets the display language for messages and menus Adjustment values for...

Страница 38: ...y p 25 This resets all configuration menu settings to their default settings Component and Language in the Settings menu and the settings of Memory menu are not returned to their default even if Reset All is executed This resets erases all settings that have been made using the Save Memory Clear the cumulative lamp operating time and reset to 0H Perform this procedure when you replace the lamp Loa...

Страница 39: ...or but if the temperature rises again it will switch off automatically operation indicator warning indicator warning problem Red Red Red Red Disconnect the power cable from the electrical outlet Then contact your local dealer or the nearest address provided in the Support and Service Guide Epson Projector Contact List Red Red Replace the lamp and then turn the power on If the problem is still not ...

Страница 40: ... up in progress Warm up time is approximately 30 seconds Power off operations are ignored while warm up is in progress Projection in progress Normal operation is in progress Cool down in progress Approx 16 seconds Remote control and control panel are disabled while cool down is in progress Once cool down is complete the projector turns to stand by mode If the main power switch at the rear of the p...

Страница 41: ...l etc Computer monitors and LCD screens have different color reproduction performance so that the colors projected by the projector and the colors appearing on the monitor may not necessarily match but this is not a sign of a problem Images appear dark p 43 Projection stops automatically p 43 Power does not turn on p 43 The remote control does not work p 44 Have you pressed the Power button Press ...

Страница 42: ...y both externally and to the LCD monitor When attempting to display images simultaneously on an external monitor and an LCD monitor moving images may not be displayed due to specifications of the computer Set the image signal to output only externally Computer documentation under a title such as External output or Connecting an external monitor Are the image signal format settings correct If a com...

Страница 43: ...commended distance from the projector to the screen is within 87 to 1276 cm for a screen size of 16 9 and 107 to 1562 cm for a screen size of 4 3 Set up the projector so that the projection distance is within this range p 10 Has condensation formed on the lens If the projector is suddenly taken from a cold environment to a warm environment or if sudden ambient temperature changes occur condensatio...

Страница 44: ...er only half of the images on the computer screen is displayed by the projector To display the whole of the image on the computer screen turn off the dual display setting Computer video driver documentation Has the correct resolution been selected Set the computer so that the signals that are output are compatible with this projector List of Supported Monitor Displays p 51 Computer documentation A...

Страница 45: ...projector s control panel to turn the projector s power back on To cancel the sleep mode setting change Sleep Mode menu command to Off Settings Sleep Mode p 33 Have you pressed the Power button Press on the remote control or on the projector s control panel Is Child Lock set to On If the Child Lock menu command is set to On press on the projector s control panel for about 3 seconds or press on the...

Страница 46: ...ge p 13 Is the remote control too far from the projector The operating range for the remote control is approximately 10m p 13 Is direct sunlight or strong light from fluorescent lamps shining onto the remote control light receiving area Set the projector up in a location where strong light will not shine onto the remote control light receiving area Are the batteries dead or have the batteries been...

Страница 47: ... off the dust Do not use sprays containing a flammable gas to remove dirt or dust which is adhering to parts such as the lens or filter of the projector Because the lamp inside the projector becomes very hot during use the gases may ignite and result in a fire If the air filter becomes clogged with dust it can result in overheating which may cause operating problems or reduce the operating life of...

Страница 48: ... cloth dry before using it to wipe the projector case Then wipe the case again with a soft dry cloth Cleaning the lens To clean the lens it is preferable to use an air blower purchased for the purpose But alternatively you can wipe it gently clean with a spectacle cleaning cloth Do not use volatile substances such as wax alcohol or thinner to clean the projector case These can cause the case to wa...

Страница 49: ...ess and quality of the projected images The time taken for the message to appear will vary depending on usage conditions such as Color Mode settings If you continue to use the lamp after this period the possibility of the lamp breaking becomes greater When the lamp replacement message appears replace the lamp with a new one as soon as possible even if it is still working Depending on the character...

Страница 50: ...ll the lamp cover Press or to turn off the power and then turn the main power switch OFF Wait until the lamp has cooled down sufficiently before removing the lamp cover If the lamp is very hot you may get burned If the lamp stops working and needs to be replaced there is the danger that the lamp may already be broken If replacing the lamp of a projector which has been installed to the ceiling you ...

Страница 51: ...e new lamp Make sure that it faces the correct way Install the lamp and the lamp cover securely The projector will not turn on if the lamp or the lamp cover is not installed correctly This product includes a lamp component that contains mercury Hg Please consult your local regulations regarding disposal or recycling Do not dispose of it with normal waste Select Reset Lamp Hours from the Reset menu...

Страница 52: ...D Sub 15 pin mini D Sub 15 pin Use to connect the projector to a computer Ceiling Mount ELPMB20 ELPMB22 with ceiling plate Use when installing the projector to a ceiling Ceiling Pipe 600 600 mm white ELPFP07 Ceiling Pipe 450 450 mm white ELPFP13 Ceiling Pipe 700 700 mm white ELPFP14 Use when installing the projector to a high ceiling or a ceiling with veneer panels Cable Cover White ELPCC01W Use t...

Страница 53: ... Refresh rate Hz Resolution Dots SDTV 480i 60 720 480 SDTV 576i 50 720 576 SDTV 480p 60 720 480 SDTV 576p 50 720 576 HDTV 720p 50 60 1280 720 HDTV 1080i 50 60 1920 1080 HDTV 1080p 50 60 1920 1080 Signal Refresh rate Hz Resolution Dots TV NTSC 60 720 480 TV SECAM 50 720 576 TV PAL 50 60 720 576 ...

Страница 54: ...p 60 720 480 SDTV 576p 50 720 576 HDTV 720p 50 60 1280 720 HDTV 1080i 50 60 1920 1080 HDTV 1080p 24 30 50 60 1920 1080 Signal Refresh rate Hz Resolution Dots VGA 60 72 75 85 640 480 SVGA 56 60 72 75 85 800 600 XGA 60 70 75 85 1024 768 SXGA 70 75 85 1152 864 60 75 85 1280 960 60 75 85 1280 1024 WXGA 60 1280 768 60 1360 768 60 75 85 1280 800 MAC13 67 640 480 MAC16 75 832 624 MAC19 59 75 1024 768 MAC...

Страница 55: ...al 50 to 85 Hz Focus adjustment Manual Zoom adjustment Manual Approx 1 2 1 Lens shift Manual Maximums Approx 96 vertically 47 horizontally Lamp light source UHE lamp 200 W Model No ELPLP49 Power supply 100 to 240V AC 10 50 60Hz 3 2 to 1 4A Power Consumption 100 to 120V area Operating 282W Standby 0 2W 220 to 240V area Operating 269W Standby 0 4W Operating altitude 0 to 2286m Operating temperature ...

Страница 56: ... layout Connector shape D Sub 9 pin male Projector input connector RS 232C Pixelworks DNXTM ICs are used in this Projector Product Information For users in Turkey In Conformity with the Turkish EEE Regulation Türkiye deki kullanıcılar için EEE Yönetmeliğine Uygundur At projector PC serial cable At computer Signal Function GND 5 5 GND GND Signal wire earth RD 2 3 TD TD Transmit data TD 3 2 RD RD Re...

Страница 57: ...d used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or...

Страница 58: ... HDMI ports The HDMI input terminals of this projector are HDCP compatible so that digital images which are protected by HDCP technology can be projected However if changes are made to the HDCP standard it may no longer be possible to project digital images which have been protected by the new changed standard HDMITM An abbreviation for High Definition Multimedia Interface and refers to a standard...

Страница 59: ...ages will not be of a good quality The process of matching the phases of these signals the relative position of the crests and troughs in the signal is called synchronization If the signals are not synchronized problems such as flickering blurriness and horizontal interference can occur Tracking The signals output from computers have a specific frequency If the projector frequency does not match t...

Страница 60: ...ble foot 6 Full 19 Full Menu 26 Gain 22 28 Gamma 20 28 30 HDMI input port 8 12 52 53 HDMI Video Range 28 33 HDTV 51 52 High Altitude Mode 29 34 Hue saturation and brightness adjustment 20 Illumination 29 34 Image menu 28 30 Image size 10 Indicators 6 37 Info menu 29 Input Signal 29 35 Lamp cover 6 48 Lamp Hours 29 Language 29 35 Lens cover 6 14 Lens shift 6 16 Line menu 26 Load Memory 24 29 Main p...

Страница 61: ...ed 23 28 30 Signal menu 28 31 Skin Tone 28 30 Sleep Mode 29 33 Source 29 Specifications 53 Startup Screen 29 34 Sub menu 26 Supported Monitor Displays 51 S Video 12 51 S Video input port 8 12 51 53 Sync Info 29 Sync 28 31 Test Pattern 17 Tint 28 30 Top menu 26 Tracking 28 31 Trigger Out 29 34 Trigger out port 8 53 Turning off 15 Using the configuration menus 26 Video input port 8 12 51 53 Video Si...

Страница 62: ...Seiko Epson Corpora tion s operating and maintenance instructions Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation The contents of this guide may be changed or updated without further notice Illustrati...

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