8-16
Troubleshooting
Cardinal U/G
Rev. C
A5 size
CHAPTER8.FM
11/6/98
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Kimura
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Nishi
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Problems and Solutions
You can solve most printer problems with the help of the manual.
Look through this section to find the kind of problem you have,
then try the recommended solutions in the order they are
presented until your problem is solved.
Note:
If the problem persists after you work through the suggestions in this
section, contact your dealer for assistance.
Operational problems
The
On Line
light does not turn on when you turn the printer on.
Cause
What to do
The power cord may be not
properly plugged into the
electrical outlet.
Turn off the printer and check the
power cord connections between the
printer and the electrical outlet; then
turn the printer back on.
The electrical outlet may be
controlled by an outside
switch or automatic timer.
Make sure the switch is turned on or
plug another electrical device into the
outlet to check whether the outlet is
operating properly.
The printer does not print and the
On Line
light is off.
Cause
What to do
The printer is off line.
Press
On Line
once to put the printer
on line (the
On Line
light comes on).