AcuLaser C2800 Series
User's Guide
Troubleshooting
244
Completely blank pages are output
The printed image is light or faint
Cause
What to do
The printer may have loaded more than one sheet at
a time.
Remove the paper stack and fan it. Tap it on a flat surface to
even the edges, then reload the paper.
One of the imaging cartridges may be near the end
of its service life.
If the message on the LCD panel or in EPSON Status Monitor
indicates that one of the imaging cartridges is near the end of
its service life, replace it. See “Imaging Cartridge” on page
202.
For Windows users, you can also check the remaining service
lives of the imaging cartridges by looking at the Basic Settings
tab in the printer driver.
The problem may be with your application or
interface cable.
Print out a status sheet. See “Printing a Status Sheet” on page
184. If a blank page is ejected, the problem may be with the
printer. Turn off the printer and contact your dealer.
The Paper Size setting may be incorrect.
Make sure the correct paper size is set in the Tray Menu on the
control panel.
MP Tray Size setting may be incorrect.
When loading paper for which the size is not specified with
Auto setting, specify the correct paper size on the MP Tray Size
setting in the Tray Menu on the control panel.
The cartridge seal may not be pulled out of the
imaging cartridge.
Make sure that the cartridge seal has been pulled out
completely. See “Imaging Cartridge” on page 202 for details.
Cause
What to do
Your paper may be moist or damp.
Do not store your paper in a humid or damp environment.
The Toner Save mode may be on.
Turn off the Toner Save mode using the printer driver or the
printer’s control panel menus. To modify the Toner Save mode
using the printer driver, select the
Advanced
button in the Basic
Settings tab, and click the
More Settings
. Deselect the
Toner
Save
check box in the More Settings dialog box for Windows
users or in the Advanced dialog for Mac users.
One of the imaging cartridges may be near the end
of its service life.
If the message on the LCD panel or in EPSON Status Monitor
indicates that one of the imaging cartridges is near the end of
its service life, replace it. See “Imaging Cartridge” on page
202.
For Windows users, you can also check the remaining service
lives of the imaging cartridges by looking at the Basic Settings
tab in the printer driver.
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