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Problem Solving
This section gives you the basics for diagnosing and solving printer problems.
■
First see “Diagnosing Printer Problems” to help determine what the cause of the
problem may be.
■
Then see “Problems and Solutions” on page 45 for solutions to common setup
and software problems.
It’s a good idea to check EPSON’s web site periodically for
possible updates to your printer driver. Visit www.epson.com
and check the section for your product to see if there is a new
driver available for downloading to your computer.
Diagnosing Printer Problems
You can diagnose some problems by checking the printer’s control panel lights, as
described below. It may also be helpful to try running a printer check; see page 43 for
instructions.
Checking the Control Panel Lights
power button
load/eject button
cleaning button
color ink out light
black ink out light
power
light
paper out light
basics.book Page 41 Thursday, September 23, 1999 10:42 AM
