Product Support Bulletin
Subject:
Apex 200 Computer - Answers to Common Questions
Date: 9/5/89
PSB No: S-0098
Page: 1 of 8
Originator:
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Where can I obtain help regarding software or hardware questions on the
APEX 200 computer?
PFS First Choice applications software
Software Publishing Corp. provides the warranty and end - user support for
the First Choice software.
Please refer to the First Choice User’s Guide
for customer support information.
The telephone number for PFS First
Choice support is (415) 962 - 9002.
APEX 200 Hardware and MS - DOS software support
Epson America Inc. provides technical support for questions regarding the
MS - DOS (software) and the APEX 200 computer, Apex printer and Apex
monitors (hardware). Customers can obtain support by calling our Product
Support Department at (213) 539 - 9955, or by writing to:
Epson America, Inc.
Product Support Department
23610 Telo Ave.
Torrance, Ca. 90505
Where can I obtain warranty repair service for my Epson Apex products?
Epson America, Inc. has a network of Authorized Epson Customer Care
Centers located throughout the U.S. If you require service you can call our
toll free Consumer Information number at (800) 922- 8911 to locate the
nearest Apex Customer Care Center for service or product upgrades. You
must provide your proof of purchase receipt for warranty service.
Does the APEX 200 have a serial interface port?
Yes, an IBM PC/AT- compatible (9 - pin connector) serial port is standard
with the APEX 200 and can be used to connect a serial device such as
a modem, serial mouse or a serial printer.