Paper Handling Problems
Paper does not feed properly
Cause
What to do
The paper guides are not set correctly.
Make sure that the paper guides in all the paper cassettes and the
MP tray are set to the correct paper size positions.
The paper source setting may not be correct.
Make sure that you have selected the correct paper source in your
application.
There may be no paper in the paper source.
Load paper into the selected paper source.
The size of loaded paper differs from the control panel or
printer driver settings.
Make sure that the correct paper size and paper source are set in
the control panel or printer driver.
Too many sheets may be loaded in the MP tray or paper
cassettes.
Make sure that you have not tried to load too many sheets of
paper. For the maximum paper capacity for each paper source,
see “General” on page 203.
If paper does not feed from the optional paper cassette
unit, the unit may not be installed properly.
For instructions on installing the unit, see “Optional Paper
Cassette Unit” on page 126.
The pickup roller is dirty.
Clean up the pickup roller. For instructions, see “Cleaning the
pickup roller” on page 148.
The optional paper cassette may not be installed
properly.
See “Optional Paper Cassette Unit” on page 126 for instructions
on installing an optional paper cassette unit.
Problems Using Options
To confirm your options are installed correctly, print a configuration status sheet. See “Printing a
Configuration Status Sheet” on page 166 for details.
The message Invalid AUX I/F Card appears on the LCD panel
Cause
What to do
The printer cannot recognize the installed optional
interface card.
Turn off the printer, then remove the card. Make sure the interface
card is of a supported model.
AL-C500 Series User's Guide
Troubleshooting
177
Содержание AL-C500 Series
Страница 1: ...User s Guide NPD4626 00 EN ...
Страница 159: ...3 Close cover L Paper Jam MP MP tray 1 Remove the stack of paper AL C500 Series User s Guide Troubleshooting 159 ...
Страница 188: ...Detailed Status Replacement Parts Information AL C500 Series User s Guide About the Printer Software 188 ...
Страница 221: ... Enquiries on repair service and warranty AL C500 Series User s Guide Where To Get Help 221 ...