Operational Problems
The Ready light does not turn on
Cause
What to do
The power cord may not be properly plugged into the
electrical outlet.
Turn off the printer, check the power cord connections between
the printer and the electrical outlet, then turn the printer back on.
The electrical outlet may be controlled by an outside
switch or an automatic timer.
Make sure that the switch is turned on or plug another electrical
device into the outlet to check whether the outlet is operating
properly.
The printer is in the sleep mode (the
Wake Up/Sleep
button lights).
Press the
Wake Up/Sleep
button to return the printer to ready
status.
The printer is in the power off mode.
Turn on the power switch.
To not enter the power off mode, set
Power Off Timer
to
Off
in
Energy Saver Menu
on the control panel.
The printer does not print (Ready light off)
Cause
What to do
The printer is offline.
Press the
Start/Stop
button once to switch the printer to ready
status. Make sure that the Ready light turns on.
Some error may have occurred.
Check the LCD panel to see if an error message appears.
The printer is in the power off mode.
Turn on the power switch.
To not enter the power off mode, set
Power Off Timer
to
Off
in
Energy Saver Menu
on the control panel.
The Ready light is on but nothing prints
Cause
What to do
Your computer may not be properly connected to the
printer.
Perform the procedure illustrated in the
Setup Guide
.
The interface cable may not be plugged in securely.
Check both ends of the interface cable between the printer and
the computer.
AL-C500 Series User's Guide
Troubleshooting
167
Содержание AL-C500 Series
Страница 1: ...User s Guide NPD4626 00 EN ...
Страница 159: ...3 Close cover L Paper Jam MP MP tray 1 Remove the stack of paper AL C500 Series User s Guide Troubleshooting 159 ...
Страница 188: ...Detailed Status Replacement Parts Information AL C500 Series User s Guide About the Printer Software 188 ...
Страница 221: ... Enquiries on repair service and warranty AL C500 Series User s Guide Where To Get Help 221 ...