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Chapter 8

Troubleshooting

Problems When Sending Faxes

If the fax cannot be sent correctly, refer to the following table, and then perform the indicated
operation. If the fax still cannot be sent correctly, even after performing the described operations,
contact your technical representative.

Note:

For details on the error messages, refer to “Error Messages on the Message Window” on page 75. For
details on troubleshooting procedures for document misfeeds, paper misfeeds, poor print quality, or
empty consumables, refer to the Printer/Copier/Scanner User’s Guide.

Symptom

Cause

Solution

The document is
not scanned.

The document is too thick, too
thin or too small.

Use the original glass to send the fax.

The document is
scanned at an
angle.

The document guides are not
adjusted to the width of the
document.

Slide the document guides to fit the width of the document.

The fax received by
the recipient is
blurry.

The document is incorrectly
positioned.

Position the document correctly.

The original glass is dirty.

Clean the original glass.

The text in the document is
written too faint.

Adjust the resolution.

There may be a problem with the
telephone connection.

Check the telephone line, and then try sending the fax again.

There may be a problem with the
recipient’s fax machine.

Make a copy to check that this machine is operating
correctly, and then, if the copy was printed correctly, have
the recipient check the condition of their fax machine.

The fax received by
the recipient is
blank.

The document was sent with the
front side facing down (when the
ADF is used).

Load the document to be faxed facing up.

Epson AcuLaser CX37DNF Facsimile User’s Guide

Troubleshooting

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Содержание AcuLaser CX37DNF Guide

Страница 1: ...Facsimile User s Guide NPD4498 00 EN ...

Страница 2: ... or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions SeikoEpsonCorporationanditsaffiliatesshallnotbeliableagainstany...

Страница 3: ...ifying Settings in UTILITY Menu 19 Memory Reception 19 Setting Up the Memory RX Mode 20 Turning Off the Memory RX Mode 20 Specifying Forwarding Settings 21 Chapter 3 Sending Faxes Basic Fax Operation 22 Sending a Fax Using the ADF 22 Sending a Fax Using the Original Glass 24 Selecting the Image Quality 26 Selecting the Resolution 26 Selecting the Scan Density 27 Specifying a Recipient 27 Directly ...

Страница 4: ...y After Using the Telephone 39 Sending a Fax Manually Using the On hook Key 40 Sending a Fax to a Combination of Fax Numbers Chain Dial 41 Canceling a Queued Transmission 42 About the Fax Header 42 Chapter 4 Faxing From a Computer PC FAX Sending a Fax Directly From a Computer PC FAX 44 PC FAX Settings 44 Common Buttons 44 Settings Tab 44 Sender Information Tab 45 Address Book Tab 45 Basic PC FAX T...

Страница 5: ... Dialing 64 Registering a Group Dial Destination 64 Changing Deleting Group Dial Information 65 Chapter 7 Confirmation Mode About the Machine s Counters 67 Checking the Counter for Fax Printing 67 Checking the Counter for Total Scans 67 Checking the Transmission Reception Result From the Message Window 68 About the Reports and Lists 68 Printing the Reports and Lists 68 TX RESULT REPORT 69 RX RESUL...

Страница 6: ...ssages on the Message Window 75 Appendix A Appendix Technical Specifications 77 Entering Text 78 Key Operation 78 Changing Input Mode 82 Inputting Example 82 Correcting Text And Input Precautions 83 Index Epson AcuLaser CX37DNF Facsimile User s Guide Contents 6 ...

Страница 7: ...nt View 1 Control panel 2 Automatic Document Feeder ADF 2 a ADF feed cover 2 b Document guide 2 c Document feed tray 2 d Extension tray 2 e Document output tray 2 f Document stopper Epson AcuLaser CX37DNF Facsimile User s Guide Introduction 7 ...

Страница 8: ...per with the ADF 3 USB HOST port 4 Tray 1 Manual feed tray 5 Tray 2 6 Original cover pad 7 Original glass 8 Extension tray 9 Output tray 10 Scanner unit 15 16 17 18 11 12 13 14 11 Fuser unit 12 Right door 13 Transfer roller 14 Transfer belt unit 15 Photoconductor unit s Epson AcuLaser CX37DNF Facsimile User s Guide Introduction 8 ...

Страница 9: ... Waste toner bottle 18 Toner cartridge s 13 14 15 17 18 Rear View 3 4 7 5 2 1 6 1 10Base T 100Base TX 1000Base T IEEE 802 3 Ethernet interface port 2 USB port Epson AcuLaser CX37DNF Facsimile User s Guide Introduction 9 ...

Страница 10: ...3 Power switch 4 Power connection 5 LINE telephone line jack 6 TEL telephone jack 7 Rear cover Epson AcuLaser CX37DNF Facsimile User s Guide Introduction 10 ...

Страница 11: ...u 2 Available memory Indicates the percentage of memory available for scanning and fax operations 3 Fax settings Allows the current settings to be checked and the various settings to be changed For details refer to Fax settings on page 12 4 Status Depending on the situation the machine status or an error message may appear Epson AcuLaser CX37DNF Facsimile User s Guide Control Panel and Configurati...

Страница 12: ... Selecting the Image Quality on page 26 2 Fax destination Indicates the specified fax destination For details on specifying the destination refer to Specifying a Recipient on page 27 and Specifying Multiple Recipients on page 32 Note If no destination has been specified FAX TO appears Epson AcuLaser CX37DNF Facsimile User s Guide Control Panel and Configuration Menu 12 ...

Страница 13: ...ITY Selectthismenuitemtochangethevariousmachinesettings Fordetails refer to UTILITY Menu on page 14 Note This menu item does not appear if a destination has been specified 7 REPORT STATUS Select this menu item to view the total number of pages printed by this machine and the results of fax transmissions receptions as well as to print reports For details refer to Confirmation Mode on page 67 Note T...

Страница 14: ...ne type press the key to temporarily change the line type to Tone Pause A pause is inserted Queued timer transmission or batch transmission A document is queued for timer transmission or batch transmission Memory reception A document is queued for memory reception UTILITY Menu FAX TX OPERATION Menu Note Manufacturer s default settings appear in bold Epson AcuLaser CX37DNF Facsimile User s Guide Co...

Страница 15: ... for scanning a document To change the density during transmission from the default setting speci fied here refer to Selecting the Scan Density on page 27 DEFAULT TX Settings MEMORY TX DIRECT TX Select the desired method for sending documents MEMORY TX With this method the fax transmission starts after the entire document is scanned and stored in the memory The total numberofpagesisautomaticallypr...

Страница 16: ...of mem ory reception or to cancel the function The set starting time and ending time are valid every day until memory reception is turned off For details on specifying settings refer to Setting Up the Memory RX Mode on page 20 NO of RINGS Settings 1 16 Default Depends on PTT SETTING Enter the number of rings between 1 and 16 until the machine automat ically begins receiving the fax when an externa...

Страница 17: ...er or not to forward received fax documents OFF Select this setting to not forward the document ON Select this setting to forward the received fax document to the specified fax number or e mail address ON PRINT Select this setting to forward the received fax document tothespecifiedfaxnumberore mailaddressatthesametimethatthe machine prints it Fordetailsonspecifyingsettings referto SpecifyingForwar...

Страница 18: ...ransmission is printed automatically after the transmission is finished ON Prints the report after each transmission ON ERROR Prints the error details together with a reduced image of thefirstpageofthedocumentwhenatransmissionerrorhasoccurred OFF Does not print the report after each transmission even if an error has occurred The transmission result report is normally printed after a broadcast tran...

Страница 19: ...and printed at a specified time This is convenient for example when confidential documents are received Memory reception can be used with the following settings Start end time settings Not set MEMORY RX MODE function is normally set to ON To print a fax saved in memory set MEMORY RX MODE function to OFF Start end time settings Set memory reception mode begins and ends at the specified time Example...

Страница 20: ...e press the Select key without specifying a time The password input box appears Continue with step 7 6 Use the keypad to type in the time when memory reception mode ends and then press the Select key The password input box appears 7 Enter the password and then press the Select key Memory reception mode is set Note Thepasswordisrequiredforturningoffmemoryreceptionmodeorchangingthestart endtimes Ent...

Страница 21: ...press the Select key 2 Press the u or d key to select FAX RX OPERATION and then press the Select key 3 Press the u or d key to select FORWARD and then press the Select key The FORWARD setting appears 4 Press the u or d key to select ON or ON PRINT and then press the Select key 5 Enter the destination or select from the speed dial destinations Note To select from the speed dial destinations press t...

Страница 22: ...t are bound together for example with paper clips or staples Do not load more than 35 sheets otherwise an original document misfeed or damage to the document or machine may occur Iftheoriginaldocumentisnotloadedcorrectly itmaynotbefedin straight oranoriginaldocument misfeed or damage to the document may occur Do not open the ADF cover while documents loaded into the ADF are being scanned 1 Press t...

Страница 23: ...ng the Speed Dial function Using the Group Dial function Using the Address Book function Using the Redial Pause key Note For details on specifying the recipient refer to Specifying a Recipient on page 27 For details on using the Redial Pause key refer to Using the Redial Function on page 32 A transmission can also besent to multiple recipients with the Broadcast function For details on sending a b...

Страница 24: ...redialed select CANCEL RESERV from the menu For details refer to Canceling a Queued Transmission on page 42 If memory is nearly full scanning of the document is stopped and a message appears allowing you to select whether to start the transmission or cancel that transmission job If the selection is madetocancelthejob thepagesofthedocumentthathavebeenscannedforthatjobaredeleted If the selection is ...

Страница 25: ...ctions Using the Redial Pause key Note For details on specifying the recipient refer to Specifying a Recipient on page 27 For details on using the Redial Pause key refer to Using the Redial Function on page 32 A transmission can also besent to multiple recipients with the Broadcast function For details on sending a broadcast transmission refer to Sending a Fax to Multiple Recipients Broadcast Tran...

Страница 26: ...ission or a fax waiting to be redialed select CANCEL RESERV from the menu For details refer to Canceling a Queued Transmission on page 42 If memory is nearly full scanning of the document is stopped and a message appears allowing you to select whether to start the transmission or cancel that transmission job If the selection is madetocancelthejob thepagesofthedocumentthathavebeenscannedforthatjoba...

Страница 27: ...fault setting after the document is scanned with a normal transmission or after transmission after manual transmission The default setting can be changed This is useful for specifying a frequently used resolution setting as the default For details refer to the Printer Copier Scanner User s Guide Selecting the Scan Density 1 Press the u or d key to select the current fax image quality and then pres...

Страница 28: ...nter the fax number are the number keys 0 through 9 and Press the Redial Pause key to enter P pause However this cannot be entered in front of the fax number Ifthemachineisconnectedtoa PBXlineandtheprefixnumber outsidelineaccessnumber has been specified in the COMM SETTING enter to dial the outside line access number automatically To erase the entered number hold down the Back key for about one se...

Страница 29: ...stination was incorrectly selected press the Back key press the Addressbook key and then select the correct destination 3 Press the Select key again 4 Press the u or d key to select FINISH and then press the Select key The destination is specified Note If a group dial destination was selected multiple destinations are specified To erase the selected destinations press the Stop Reset key Using the ...

Страница 30: ...s the u or d key to select FINISH and then press the Select key The destination is specified Note To erase the selected destinations press the Stop Reset key Using the List Function of the Address Book If a recipient is registered with a speed dial number or a group dial number the recipient can be found by using the List or Search function of the address book Follow the procedure described below ...

Страница 31: ...mes Note The Addressbook key can be used if the main screen or Can Use AddressBook is displayed 2 Press the u or d key to select SEARCH and then press the Select key A screen appears allowing you to enter the text to be searched for 3 Usingthekeypad enterthefirstfewcharactersofthenameprogrammedforthedesiredrecipient Note Enter the name programmed in the speed dial number or the group dial number F...

Страница 32: ...ifying Multiple Recipients A fax can be sent to multiple recipients in a single transmission There are two methods for sending a fax to multiple recipients in a single transmission Using group dial function Using Broadcast function Sending a Fax to Multiple Recipients Broadcast Transmission Directlytypeinmultipledestinations orselectfromthefavoritelist speeddialdestinationsoraddress book Note A ma...

Страница 33: ...the Addressbook key 4 times and then use the List function or Search function to search for the desired destination For details refer to Using the List FunctionoftheAddressBook onpage30or UsingtheSearchFunctionoftheAddressBook on page 31 Then press the Select key 4 To add a destination check that ADD is selected and then press the Select key Repeat step 3 until all desired destinations are specifi...

Страница 34: ...al Destination on page 64 1 Press the Addressbook key 3 times Note The Addressbook key can be used if the main screen or Can Use AddressBook is displayed 2 Use the keypad to type in the group dial number 1 20 and then press the Select key Note If a number was incorrectly entered press the Back key and then type in the correct number of the group dial destination If the entered group dial number is...

Страница 35: ...o a single destination at a specified time batch transmission is useful since only a single connection is required If the machine is not programmed with the current time the fax cannot be sent at the specified time For details on specifying the time refer to the Printer Copier Scanner User s Guide Timer transmission can be combined with broadcast transmission 1 Position the document to be faxed 2 ...

Страница 36: ...when the machine is in standby mode Note If you want to cancel a timer transmission select CANCEL RESERV For details refer to Canceling a Queued Transmission on page 42 Sending a Batch Transmission Multiple documents can be scanned and stored in the memory of this machine to be sent together to a single destination at a specified time Note From the UTILITY menu batch transmission settings transmis...

Страница 37: ... direct transmission Memory Transmission With this method the fax transmission starts after the entire document is scanned and stored in the memory The total number of pages is automatically printed with the page number in the header However the memory may become full if there are many pages in the document or if the data is large due to the fine image quality resolution Direct Transmission With t...

Страница 38: ... on page 27 To send a broadcast transmission to multiple destinations refer to Sending a Fax to Multiple Recipients Broadcast Transmission on page 32 6 Press the Start key to begin scanning and sending the fax Note Tostopthetransmission pressthe Stop Resetkey Amessageappears requestingconfirmation to cancel the setting Select YES and then press the Select key If FAX TX in ADMIN MANAGEMENT PASSWORD...

Страница 39: ... 2 If desired select the image quality Note For details refer to Selecting the Image Quality on page 26 3 Pick up the handset and check that the dial tone can be heard 4 Specify the fax number of the recipient by using the telephone to dial the fax number Note The fax number of the recipient can also specified using the keypad in the control panel of this machine If Pulse is selected as the teleph...

Страница 40: ...ding a Fax Using the ADF on page 22 2 If desired select the image quality Note For details refer to Selecting the Image Quality on page 26 3 Press the On hook key 4 Specify the fax number of the recipient Note The keys for registered destinations can be used even if the On hook key has been pressed For details refer to Specifying a Recipient on page 27 Group dial destinations cannot be specified I...

Страница 41: ... quality Note For details refer to Selecting the Image Quality on page 26 3 Press the On hook key 4 Directly type in the first number or select it from the favorite list or speed dial destinations Note Refer to Specifying a Recipient on page 27 5 Directly type in the second number or select it from the favorite list or speed dial destinations 6 Press the Start key to begin scanning and sending the...

Страница 42: ...mer transmission fax FORWARD Forwarding transmission To check the recipients for the currently displayed broadcast transmission job press the r key After checking press the Back key to return to the previous screen 3 Press the Select key A message requesting confirmation to delete the job appears 4 Check that YES is selected and then press the Select key The job is deleted About the Fax Header If ...

Страница 43: ...age number Shows the page number Shown as page number total number of pages Note With a transmission using the telephone or the On hook key or with a direct transmission multiple pages are not shown Note To print the header specify the transmission source settings with ADMIN MANAGEMENT USER SETTING in the UTILITY menu and then set FAX TX OPERATION HEADER to ON For details refer to FAX RX OPERATION...

Страница 44: ...FAX Settings Common Buttons The buttons described below appear on each tab OK Click to exit the Printing Preferences dialog box saving any changes made Cancel Click to exit the Printing Preferences dialog box without saving any changes made Apply Click to save all changes without exiting the Printing Preferences dialog box Help Click to view the help Settings Tab The Settings tab allows you to Spe...

Страница 45: ...owing you to specify the print settings 2 Select EPSON AL CX37DNF FAX as the printer 3 Click the OK button The Destination Settings dialog box appears Note The names of buttons that appear differ depending on the application 4 In the Destination Settings tab specify the destination When directly typing in the fax number of the recipient enter the information in the Name and Fax Number boxes under ...

Страница 46: ...subject in the text box Destination List The destination information for the recipient of the fax can be printed If Show all destinations is selected the destination information for all recipients is printed If Show only one whom received is selected the recipient is determined when the fax is sent and the destination information for only the corresponding recipient is printed Sender The informati...

Страница 47: ...button or the Continue button 1 Close all applications 2 Choose Uninstall Program 3 When the Uninstall dialog box appears select the printer to be deleted and then click Uninstall button 4 The printer driver will be uninstalled from your computer Epson AcuLaser CX37DNF Facsimile User s Guide Faxing From a Computer PC FAX 47 ...

Страница 48: ...enuissetMANUAL RX thefaxisnotreceived automatically For details refer to FAX RX OPERATION Menu on page 16 If MEMORY RX MODE function is set to ON printing does not begin automatically after the fax is received AreceiveddocumentissavedinmemoryandisprintedatthetimespecifiedforMEMORY RX MODE function In addition if MEMORY RX MODE function is set to OFF the fax is printed For details on MEMORY RX MODE...

Страница 49: ...chine or a telephone 2 Press the Start key The machine starts receiving the fax Note After completing the telephone conversation press the Start key to begin receiving the fax If thehandsetispickedupandthecallis beingreceivedfromafaxmachine presstheStartkeyto begin receiving the fax 3 Replace the handset to its cradle Receiving Faxes With an Operation Performed by This Machine Manual Polling Recep...

Страница 50: ...on specified with this machine A fax number or e mail address can be specified as the forwarding destination Note For details on specifying the forwarding destination refer to Specifying Forwarding Settings on page 21 Printing Received Faxes Printable Area a a a a a 4 0 mm Printable Area The printable area on all media sizes is up to 4 0 mm 0 157 from the edges of the media Note The printable area...

Страница 51: ...he Sender s Information When Printing Faxes If FOOTER setting in the UTILITY menu is set to ON information such as the sender s fax number reception date time session number and page number can be printed 4 0 mm 0 157 from the bottom edge of the fax that is received and printed The following items in the footer Item Description This machine s fax number Showsthefaxnumberspecifiedforthismachinewith...

Страница 52: ...n the vertical direction Recording paper size Footer Length of received image mm Printing A4 OFF Less than 289 1 page with 100 290 313 1 page with 289 image length reduction 314 570 Divide into 2 pages with 100 571 851 Divide into 3 pages with 100 852 Divide into 4 pages with 100 ON Less than 285 1 page with 100 286 309 1 page with 285 image length reduction 310 562 Divide into 2 pages with 100 56...

Страница 53: ... Divide into 2 pages with 100 527 785 Divide into 3 pages or more 786 Divide into 4 pages with 100 Legal OFF Less than 348 1 page with 100 349 371 1 page with 347 image length reduction 372 688 Divide into 2 pages with 100 689 1028 Divide into 3 pages with 100 1029 Divide into 4 pages with 100 ON Less than 344 1 page with 100 345 367 1 page with 343 image length reduction 368 680 Divide into 2 pag...

Страница 54: ... with 331 image length reduction 356 654 Divide into 2 pages with 100 655 977 Divide into 3 pages with 100 978 Divide into 4 pages with 100 REDUCTION RX OFF Recording paper size Footer Length of received image mm Printing A4 OFF Less than 289 1 page 290 570 Divide into 2 pages 571 851 Divide into 3 pages 852 Divide into 4 pages or more ON Less than 285 1 page 286 562 Divide into 2 pages 563 839 Di...

Страница 55: ... 348 1 page 349 688 Divide into 2 pages 689 1028 Divide into 3 pages 1029 Divide into 4 pages or more ON Less than 344 1 page 345 680 Divide into 2 pages 681 1016 Divide into 3 pages 1017 Divide into 4 pages or more 8 1 2 13 1 2 OFF Less than 335 1 page 356 662 Divide into 2 pages 663 989 Divide into 3 pages 990 Divide into 4 pages or more ON Less than 331 1 page 332 654 Divide into 2 pages 655 97...

Страница 56: ...into 1 page 1 24mm of end is cut 314 570 Divide into 2 pages 571 594 Divide into 2 pages 1 24mm of end is cut 595 851 Divide into 3 pages 852 Divide into 3 pages ON Less than 285 1 page 286 309 Print into 1 page 1 24mm of end is cut 310 562 Divide into 2 pages 563 586 Divide into 2 pages 1 24mm of end is cut 587 839 Divide into 3 pages 840 Divide into 3 pages Epson AcuLaser CX37DNF Facsimile User ...

Страница 57: ...27 550 Divide into 2 pages 1 24mm of end is cut 551 785 Divide into 3 pages 786 Divide into 3 pages Legal OFF Less than 348 1 page 349 371 Print into 1 page 1 24mm of end is cut 372 688 Divide into 2 pages 689 712 Divide into 2 pages 1 24mm of end is cut 713 1028 Divide into 3 pages 1029 Divide into 3 pages ON Less than 344 1 page 345 368 Print into 1 page 1 24mm of end is cut 369 680 Divide into ...

Страница 58: ... pages 663 686 Divide into 2 pages 1 24mm of end is cut 687 989 Divide into 3 pages 990 Divide into 3 pages ON Less than 331 1 page 332 355 Print into 1 page 1 24mm of end is cut 356 654 Divide into 2 pages 655 678 Divide into 2 pages 1 24mm of end is cut 679 977 Divide into 3 pages 978 Divide into 3 pages Epson AcuLaser CX37DNF Facsimile User s Guide Receiving Faxes 58 ...

Страница 59: ...be registered together as a group dial destination When sending a fax transmission type in the group dial number to recall fax numbers for a broadcast transmission For details on registering destinations refer to Group Dialing on page 64 Note When registering destinations as speed dial or group dial destinations use the Search function to search for the recipients For details on using the Search F...

Страница 60: ...elist selectADD andthenpresstheSelectkeyto display a screen for entering the speed dial number For details on entering editing text and the characters that can be entered refer to Entering Text on page 78 6 Press the Select key again 7 Press the u or d key to select FINISH and then press the Select key Toaddanotherdestinationtothefavoritelist selectADD presstheSelectkey andthenrepeat steps 4 throu...

Страница 61: ...ation is deleted from the favorite list Note To return to the Fax mode screen press the Back key until the Fax mode screen appears or press the Stop Reset key Speed Dialing Registering a Speed Dial Destination Frequently specified fax numbers maximum of 220 can be registered as speed dial destinations In addition batch transmission settings can be specified 1 Press the u or d key to select UTILITY...

Страница 62: ...ered refer to Entering Text on page 78 6 Use the keypad to enter the fax number of the recipient Note The fax number can contain a maximum of 50 characters For details on entering editing numbers refer to Entering Text on page 78 7 Press the d key 8 Press the u or d key to select an item whose settings have already been specified To specify batch transmission settings select BATCH TIME press the S...

Страница 63: ...Y and then press the Select key 2 Press the u or d key to select DIAL REGISTER and then press the Select key 3 Press the u or d key to select SPEED DIAL and then press the Select key The SPEED DIAL screen appears 4 Use the keypad to type in the speed dial number 1 220 to be edited deleted and then press the Select key Note For details on entering editing text and the characters that can be entered...

Страница 64: ... was changed For details on editing text refer to Entering Text on page 78 Group Dialing Registering a Group Dial Destination Fax numbers frequently specified for broadcast transmission can be registered as a group dial destination A maximum of 50 destinations can be registered together as one group Note Before registering a group dial destination register the destinations as speed dial destinatio...

Страница 65: ...sbook key type in the group dial number and then press the Select key For details on entering editing text and the characters that can be entered refer to Entering Text on page 78 7 Press the Select key again 8 Check that ADD isselected and then press the Select key Repeat steps6 through 8 until all desired destinations are specified If no more recipients are to be specified continue with step 9 9...

Страница 66: ...e when it is deleted 6 If you want to change the name of the group enter the new name and then press the Select key Note For details on editing text refer to Entering Text on page 78 7 Add delete destinations To add a destination check that ADD is selected and then press the Select key Type in the speed dial number press the Select key and then press the Select key again To delete a destination pr...

Страница 67: ... PRINT screen appears 3 Press the u or d key to scroll through the screen until FAX PRINT appears Check the total number of pages printed as faxes Note To return to the Fax mode screen press the Stop Reset key Checking the Counter for Total Scans This counter shows the total number of scans made excluding copies since this machine was installed 1 Press the u or d key to select REPORT STATUS and th...

Страница 68: ...communications log Note To return to the Fax mode screen press the Select key About the Reports and Lists Reports on the status of fax transmissions receptions and the speed dial settings can be printed The following reports and lists can be printed with this machine Note For details on printing the reports and the lists refer to the following section Printing the Reports and Lists 1 Press the u o...

Страница 69: ...AA NEWYORK 012345678 APR 19 18 00 010 00h02min21s G3 STOP 00A0 TX CANCEL RX RESULT REPORT The session number date received starting time of reception number of pages received time required mode and reception result are printed Note The machine can also be set to print this report with each reception only when an error occurs or not at all For details refer to the Printer Copier Scanner User s Guid...

Страница 70: ... 098765432 001 00h02min21s ECM NG 0034 03 0003 APR 19 18 00 RX 098765432 012 00h02min48s ECM OK 04 0004 APR 19 19 12 TX HEAD OFFICE 024682468 001 00h00min56s ECM OK MEMORY DATA LIST This is a list of documents queued to be sent and documents specified for timer transmission including batch transmission The session number type of operation being performed time recipient name and number of document ...

Страница 71: ...e recipients programmed for the speed dial numbers are printed in numerical order The time specified for speed dial numbers registered with batch transmission settings appears below DETAIL SP NO DESTINATION STATION DESTINATION NUMBER DETAIL SET DATE SP 001 AMSTERDAM OFFICE 0P09876543 23 00 33 6 JAN 20 2006 SP 002 KOREA OFFICE 0P01357913 33 6 JAN 20 2006 SP 003 ABCDEF 024682468 33 6 FEB 12 2006 SP ...

Страница 72: ...NAME NO DESTINATION STATION GP 01 GROUP 01 01 SP 002 AAA TOKYO 098765432 02 SP 004 NJ OFFICE 0P02345678 03 SP 001 AMSTERDAM OFFICE 0P09876543 Epson AcuLaser CX37DNF Facsimile User s Guide Confirmation Mode 72 ...

Страница 73: ... scanned at an angle The document guides are not adjusted to the width of the document Slide the documentguides to fit thewidth of the document Thefaxreceivedby the recipient is blurry The document is incorrectly positioned Position the document correctly The original glass is dirty Clean the original glass The text in the document is written too faint Adjust the resolution Theremaybeaproblemwitht...

Страница 74: ...axes If the fax cannot be received correctly refer to the following table and then perform the indicated operation If the fax still cannot be received correctly even after performing the described operations contact your technical representative Note For details on the error messages refer to Error Messages on the Message Window on page 75 For details on troubleshooting procedures for document mis...

Страница 75: ...sionresult report is different from the number of pages in a batch transmission Memory is full During batch transmission the number of document pages indicated in the transmission result report may be different fromthenumberofpagesinthetransmissionif thememory is full Error Messages on the Message Window Error message Cause Solution ADMINISTERED BY PC PLEASE WAIT This machine is accessing Local Se...

Страница 76: ...y connect the telephone cable MEMORY FILE FULL Thenumberofitemsregisteredin the memory has exceeded the maximum allowed IfMEMORY RX MODEissettoON cancelmemory reception mode and print received documents stored in the memory MEMORY FULL While sending a fax the size of the data for the scanned image has exceeded the capacity of the memory While receiving a fax the size of the data for the scanned im...

Страница 77: ...ission speed 3 sec page at V 34 Coding method MH MR MMR JBIG Fax memory 6 MB approx 384 pages Document ADF Width 140 to 216 mm Length 148 to 500 mm 500 mm Fax mode with ADF Original Glass A5 A4 Statement Letter Paper size A4 Letter Legal 8 1 2 13 1 2 Edge erase 4 mm top bottom left right Transmission resolution Standard 203 98 dpi Fine 203 196 dpi Super Fine 203 392 dpi Epson AcuLaser CX37DNF Facs...

Страница 78: ... MB Recommended specifications CPU speed Pentium 4 1 6GHz RAM 256 MB Driver command language GDI Driver compression JBIG Note For details on other specifications refer to the Printer Copier Scanner User s Guide Entering Text When specifying the user name or programming the recipient name letters accented characters numbers and symbols can be entered Key Operation Use the keypad to enter numbers le...

Страница 79: ...pace 0 0 space 0 To display your fax number select ADMIN MANAGEMENT USER SETTING USER FAX NUMBER in the UTILITY menu Entering Names English French German Italian Spanish Brazilian Portuguese Dutch Danish Swedish Norwegian Finnish Turkish Catalan Keypad Key Available characters 1 A 1 1 1 _ 2 2 ABC2abcÆÇàáâãäåæç 3 3 DEF3defÐèéêëð 4 4 GHI4ghiìíîï 5 5 Epson AcuLaser CX37DNF Facsimile User s Guide Appe...

Страница 80: ...O6mnoØŒñòóôõöøœ 7 7 8 8 TUV8tuvùúûü 9 9 WXYZ9wxyzþýÞ 0 0 space 0 μ Czech Slovak Hungarian Polish Keypad Key Available characters 1 A 1 1 1 _ 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 0 0 space 0 μ Epson AcuLaser CX37DNF Facsimile User s Guide Appendix 80 ...

Страница 81: ... 1 _ 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 0 0 space 0 Entering Email Addresses Keypad Key Available characters 1 A 1 1 _ 1 2 2 ABC2abc 3 3 DEF3def 4 4 GHI4ghi 5 5 JKL5jkl 6 6 MNO6mno 7 7 PQRS7pqrs Epson AcuLaser CX37DNF Facsimile User s Guide Appendix 81 ...

Страница 82: ...ed in A Letters can be typed in Inputting Example The procedure for entering text is described below using NJ Office as an example 1 Press the 6 key twice N is entered 2 Press the 5 key once J is entered 3 Press the 0 key once A space is entered 4 Press the 6 key three times O is entered 5 Press the 3 key seven times f is entered Epson AcuLaser CX37DNF Facsimile User s Guide Appendix 82 ...

Страница 83: ...cautions To erase all entered text hold down the Back key To delete only part of the entered text use the l or r key to move the cursor _ to the character that you want to delete and then press the Back key If the same key is to be used to enter two characters in a row press the r key after selecting the first character Refer to the above inputting example To enter a space press the 0 key Epson Ac...

Страница 84: ...Document feed tray 7 Document guide 7 E Entering text 78 Correcting text 83 Input mode 82 Input precautions 83 Error messages 75 F Favorite list Deleting 60 Registering 59 Specifying recipient 29 Fax mode screen 11 Footer 51 Forwarding 50 Specifying 21 G Group dial Changing deleting 65 Registering 64 Specifying recipient 34 H Header 42 I Image Quality Selecting 26 Imageable area 50 Input mode 82 K...

Страница 85: ...c reception 48 Forwarding 50 Manual reception 48 Memory reception 19 Method of printing 52 Printing 50 Reception result 68 69 Recipients Dial register function 59 Favorite list 59 Group dial 64 Multiple recipients 32 Registering 59 Speed dial 61 Redial 32 Registering recipients 59 Favorite list 59 Group dial 64 Speed dial 61 Reports 68 ACTIVITY REPORT 70 MEMORY IMAGE PRINT 70 Printing 68 RX RESULT...

Страница 86: ...ng 63 Registering 61 Registering manual setting 61 Specifying recipient 29 T Timer transmission 35 Transmission method 37 Changing transmission method 38 Direct transmission 37 Memory transmission 37 Transmission result 68 69 Troubleshooting 73 Error messages 75 Receiving faxes 74 Sending faxes 73 U Utility FAX RX OPERATION 16 FAX TX OPERATION 14 REPORTING 18 Specifying Settings 19 Epson AcuLaser ...

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