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Solving Problems

his chapter helps you solve problems with your projector, and tells

you how to contact technical support for problems you can’t solve
yourself. This chapter explains the following:

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Using the projector’s on-screen help system

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What to do when the projector’s status lights flash

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Solving problems with the image or sound

■

Solving problems with Easy Management

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Solving problems with the remote control

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Contacting technical support

Содержание 6100i - PowerLite XGA LCD Projector

Страница 1: ...Epson PowerLite 6100i Multimedia Projector User sGuide ...

Страница 2: ...th this Epson product Epson is not responsible for any use of this information as applied to other products Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or al...

Страница 3: ...he Projector 13 Positioning the Projector 14 Connecting to Video Equipment 16 Connecting a Composite Video Source 17 Connecting an S Video Source 18 Connecting a Component Video Source 19 Connecting an RGB Video Source 20 Connecting to a Computer 22 Connecting to the Computer Port 23 Connecting an External Monitor 24 Playing Sound Through the Projector 25 Connecting Audio Equipment to the Projecto...

Страница 4: ...ontrol 41 Using the Remote Control 42 Using the Navigation Buttons 42 Replacing the Batteries 43 Controlling the Picture and Sound 44 Switching Between Picture Sources 44 Turning Off the Picture and Sound 44 Stopping Action 45 Zooming Your Image 45 Highlighting Your Presentation 46 Using the Pointer Tool 46 Changing the Pointer Shape 47 4 Configuring the Projector 49 Using the Menu System 50 Resto...

Страница 5: ...ftware 74 Connecting and Configuring the Projector 75 Using EMP Monitor 76 Opening and Closing EMP Monitor 76 Registering a Projector 77 Monitoring Your Projectors 79 Controlling Your Projectors 83 Configuring the Monitoring Interval 84 Using E mail Alerts 85 Understanding the Notification Messages 86 Using a Browser to Monitor the Projector 86 6 Maintaining the Projector 89 Cleaning the Lens Cove...

Страница 6: ...roblems with the Remote Control 108 Where To Get Help 109 Internet Support 109 Speak to a Support Representative 109 Purchase Supplies and Accessories 110 A Appendix A Projector Installation 111 Installation Guidelines 111 Installing the Rear Cable Cover and Lock 113 B Appendix B Technical Specifications 115 C Appendix C Notices 121 Important Safety Instructions 121 Declaration of Conformity 123 F...

Страница 7: ...r can be connected to two computer video sources at the same time or four video sources You can include an independent sound channel for each source Use the remote control to take charge of your presentation Freeze the action zoom in on part of the picture or display a picture in picture video You can also use the remote as a pointer or to draw on the screen With the projector s Easy Management sy...

Страница 8: ...sly Connecting to video sources You can connect a DVD player VCR HDTV camcorder laser disc player digital camera and other video sources to your projector See page 16 for instructions Using the remote control The remote control lets you switch from computer to video sources zoom in on part of your image freeze or mute the presentation and adjust many other projector features For details see Chapte...

Страница 9: ...or setting up your projector Here s where you can look for help presentersonline com Includes a library of articles covering presentation tips tricks and technology The site provides templates clip art and sound clips as well as Presenters Services to use on the road Even more resources and services are available if you register to join the Presenters Club and it s free built in help system Press ...

Страница 10: ...xtra CareSM Road Service In the unlikely event of an equipment failure you won t have to wait for your unit to be repaired Instead Epson will ship you a replacement unit anywhere in the United States or Canada usually via overnight delivery See the Extra Care Road Service brochure for details To register simply fill out the registration card that came with your projector and mail it to Epson Or yo...

Страница 11: ...ing information and page 95 for transportation instructions Additional Components Depending on how you plan to use the projector you may need additional components To receive an S Video signal you ll need an S Video cable One may be provided with your video equipment or you can purchase one from Epson see page 12 To receive a component video signal from a VCR or other video device you ll need a co...

Страница 12: ...oke filter V13H134A11 V13H134A12 Ceiling mount Suspension adapter False ceiling plate Adjustable ceiling channel Security bracket cabling ELPMBUNI ELPMBAPL ELPMBFCP ELPMBACC ELPMBSEC Kensington security lock ELPSL01 Projection screens 50 inch portable screen 4 3 aspect ratio 60 inch portable pop up screen 4 3 aspect ratio 80 inch portable pop up screen 4 3 aspect ratio 83 6 inch hanging pull down ...

Страница 13: ...o position it and how to connect it to a video source such as a VCR or DVD player or to a notebook or desktop computer Follow the instructions in this chapter on Positioning the projector Connecting to video equipment Connecting to a computer Connecting an external monitor Playing sound through the projector ...

Страница 14: ...p you determine placement Image size increases with distance but can vary depending on how you position the zoom ring and whether you ve adjusted the image with other settings Also keep these considerations in mind Place the projector on a sturdy level surface Make sure there is plenty of space for ventilation around and under the projector Do not set the projector on top of loose papers that coul...

Страница 15: ...on by pressing the or buttons on the projector See page 36 for detailed information about correcting the image shape For instructions on installing the projector in a permanent location such as a classroom or conference room see page 111 note After positioning the projector you may want to connect a Kensington MicroSaver anti theft device to the lock port on the projector s left side You can purch...

Страница 16: ... Video connector see Connecting an S Video Source on page 18 If your video player has a component video port three connectors labeled either Y Cb Cr or Y Pb Pr see Connecting a Component Video Source on page 19 If your video player has an RGB video port either a single connector for a VGA style monitor cable or three connectors labeled R G B see Connecting an RGB Video Source on page 20 After conn...

Страница 17: ...able to the yellow video output connector on your player and the yellow Video connector on the projector 3 If you want to play sound through the projector see page 25 for instructions on connecting an audio cable 4 If you don t need to make any other connections see Chapter 2 or the Quick Setup sheet for instructions on turning on the projector and adjusting the image ...

Страница 18: ... 12 2 Connect the cable between the S Video connector on your player and the S Video connector on the projector 3 If you want to play sound through the projector see page 25 for instructions on connecting an audio cable 4 If you don t need to make any other connections see Chapter 2 or the Quick Setup sheet for instructions on turning on the projector and adjusting the image ...

Страница 19: ... VGA end to the Computer1 port on the projector 3 If you want to play sound through the projector see page 25 for instructions on connecting an audio cable 4 If you don t need to make any other connections see Chapter 2 for instructions on turning on the projector and adjusting the image 5 Once the projector is turned on enter the projector s Signal menu and make sure Computer1 is set to Auto see ...

Страница 20: ...o VGA Cable on page 21 Connecting Using a VGA style Computer Cable 1 Locate the VGA computer cable provided with the projector 2 Connect the cable between the video port on your player and the Computer1 port on the projector 3 If you want to play sound through the projector see page 25 for instructions on connecting an audio cable 4 If you don t need to make any other connections see Chapter 2 for...

Страница 21: ... Computer1 port on the projector 3 If you want to play sound through the projector see page 25 for instructions on connecting an audio cable 4 If you don t need to make any other connections see Chapter 2 or the Quick Setup sheet for instructions on turning on the projector and adjusting the image 5 Once the projector is turned on enter the projector s Signal menu and make sure Computer1 is set to...

Страница 22: ...page 23 After connecting to the computer you may also want to connect a monitor to the projector so you can view your presentation close up as well as on screen not necessary if you re using a notebook see page 24 connect an audio cable to play computer audio see page 25 note If you connect a Windows based computer to the projector you may see a New Hardware Wizard saying your computer has found a...

Страница 23: ... can connect an external monitor see page 24 play sound through the projector see page 25 4 When you ve finished making connections see Chapter 2 for instructions on turning on the projector and adjusting the image 5 Once the projector is turned on enter the projector s Signal menu and make sure Computer1 is set to Auto see page 54 caution Don t try to force a connector to fit a port with a differ...

Страница 24: ...u ve pressed the A V Mute button to turn off projection on the screen To attach an external monitor connect it to the projector s Monitor Out port as shown Follow these guidelines to view images on the monitor The monitor displays the image from the currently selected computer source You can only view images on the monitor while the projector is powered on note If you want to connect an external m...

Страница 25: ...1 Obtain a commercially available stereo mini jack or RCA style audio cable Which cable you use depends on how your equipment is connected If you have a computer connected to the Computer1 Computer2 or S Video port use a stereo mini jack cable If you have video equipment connected to the Video port use an RCA style audio cable 2 Connect the audio cable to the jack corresponding to the connected vi...

Страница 26: ...ni jack connector on one end and pin jacks on the other end For some speaker systems you may have to purchase a special cable or use an adapter to connect to your speakers 2 Connect the stereo mini jack end of the audio cable to the Audio Out port on the projector 3 Connect the other end s of the cable to your speaker system You may need to use an adapter to make the connection The projector s int...

Страница 27: ...an operate the projector without it the remote control lets you use additional features See Chapter 3 for instructions on using the remote Follow the guidelines in this chapter for Turning the projector on and selecting the image source Troubleshooting display problems Adjusting the image Adjusting the volume Shutting down the projector ...

Страница 28: ...age source If you turn on the projector first or have multiple pieces of connected equipment you may have to select the image source manually see page 30 Turning On the Projector Follow these steps to turn on the projector 1 Plug one end of the power cable into the projector and the other end into a grounded electrical outlet 2 Wait until the PPower light stops flashing and turns orange note To sh...

Страница 29: ...he projector is ready for use 4 If you ve connected a Windows based computer to the projector you may see a New Hardware Wizard saying your computer has found a plug and play monitor if so click Cancel warning Never look into the lens when the lamp is on This can damage your eyes and is especially dangerous for children note If the Direct Power On feature has been enabled you don t need to press t...

Страница 30: ...the Computer1 Computer2 Video and S Video ports The remote control has four Source buttons Use them to switch between equipment connected to the port identified on each button Note that the Computer1 and Computer2 ports can be set up to use different input signals for example Analog RGB or RGB Video so if you have equipment connected to one of these ports it s important to make sure the correct si...

Страница 31: ...d CRT LCD or have an icon such as You may have to hold down the Fn key while pressing it Allow a few seconds for the projector to sync up after changing the setting The Projector and Notebook Don t Display the Same Image If you re projecting from a notebook and you can t see your image on the screen and on your computer at the same time follow these guidelines If you re using a PC notebook On most...

Страница 32: ...display and or enabled See your computer s documentation or online help for details If you re using Macintosh OS X You may need to set up your system to display on the projector screen as well as the LCD screen Follow these steps 1 From the Apple menu select System Preferences then select Displays 2 Make sure the VGA Display dialog box is selected 3 Click the Arrange tab 4 Make sure the Mirror Dis...

Страница 33: ...or Monitors and Sound 2 Click the Arrange icon 3 Drag one monitor icon on top of the other If the Arrange option isn t available you may need to select one of the Simulscan resolution settings 1 Click the Monitor icon 2 Select a Simulscan resolution as shown Allow a few seconds for the projector to sync up after making the selection Click here Drag one monitor icon on top of the other Select a Sim...

Страница 34: ... see Chapter 4 Focusing and Zooming Your Image Open the lens access door then do the following Use the Focus ring on the projector to sharpen the image Use the Zoom ring on the projector to reduce or enlarge the image Move the tab toward the W to increase the size and toward the T to decrease it If the image still isn t large enough you may need to move the projector farther away from the screen Y...

Страница 35: ...he projector and turn the front feet to adjust the position of the projected image 2 If necessary you can fine tune the height by turning the projector s front feet without lifting the front of the projector Raising the projector causes the image to distort or keystone but you can correct the shape as described in the next section Turn to adjust image height ...

Страница 36: ...tly tilted within a range of 30 up or down you can use the Keystone keys on the projector s control panel or the projector s Keystone menu see Using Keystone Correction on page 37 to correct vertical keystone distortion If your image is shaped like or you ve placed the projector off to one side of the screen at an angle Place it directly in front of the center of the screen facing the screen squar...

Страница 37: ...il you are satisfied with the shape of the image Or press the Menu button on the remote control select the Settings menu and press Enter From the Settings menu select Keystone and press Enter Use the pointer button on the remote control to adjust the keystone setting as needed note The image will be slightly shorter after adjusting Keystone buttons ...

Страница 38: ...rs fuzzy or flickers and the Auto button doesn t correct the problem adjust the projector s Sync setting See page 106 for instructions Adjusting the Volume You can use the buttons on the remote control or projector to increase or decrease the volume for the projector s built in speaker or external speakers connected to the projector Press the button to increase the volume or the button to decrease...

Страница 39: ...ool down period so you can pack and go immediately after turning off the projector note When the projector has not received any input signals for 30 minutes it automatically turns off the projector lamp and enters sleep mode This conserves electricity cools the projector and extends the life of the lamp If you want to start projecting again press the P Power button If you are done using the projec...

Страница 40: ...40 Projecting ...

Страница 41: ...urces turn off picture and sound freeze the presentation zoom in on a portion of your image and access the menu system The projector menus let you adjust many projector settings see Chapter 4 This chapter covers Using the remote control Controlling the picture and sound Highlighting your presentation note For information and resources to help you give the most professional presentation be sure to ...

Страница 42: ...vigate the projector s help and menu systems they also let you use the drawing tools to highlight your presentation For details on using the buttons to control specific features see the following sections to navigate the projector s menu system see page 50 to use the projector s help system see page 98 to highlight your presentation see page 46 note If a button is pressed longer than 60 seconds th...

Страница 43: ...own 3 Replace the battery cover It should click into place caution When replacing batteries take the following precautions Replace the batteries as soon as they run out If the batteries leak wipe away battery fluid with a soft cloth If fluid gets on your hands wash immediately Do not expose batteries to heat or flame Dispose of used batteries according to local regulations Remove the batteries if ...

Страница 44: ...nected to the port identified on each button After you select a source the screen goes dark for a moment before the image appears Turning Off the Picture and Sound You can use the A V Mute button on the remote control to turn off the image and sound and darken your screen If you ve connected an external monitor to the projector it will continue displaying This feature is useful if you want to temp...

Страница 45: ...rol 1 Press the E Zoom button on the remote control You see a cross hair indicating the center of the zoom in area 2 Use the pointer button to position the cross hair 3 Continue pressing the E Zoom button to enlarge the selected area up to 4 4 While the image is enlarged you can Use the pointer button to pan about Press the E Zoom button to zoom out 5 When done press the ESC button to return to th...

Страница 46: ...om Using the Pointer Tool 1 To activate the pointer tool press the Pointer button on the remote control A pointer appears on the screen If you prefer to use a different pointer see page 47 for instructions on changing the pointer shape 2 Use the pointer button on the remote control to position the pointer on the screen 3 When done using the pointer press the Esc button on the remote control Pointe...

Страница 47: ... the Menu button on the remote control highlight the Settings menu and press Enter You see this screen 2 Highlight Pointer Shape and press Enter 3 Select the pointer you would like to use then press Enter to select it 4 When you have finished selecting a pointer shape press the Menu button to exit the menu system ...

Страница 48: ...48 Using the Remote Control ...

Страница 49: ...ther features This chapter covers the following information Using the menu system Adjusting color and clarity Adjusting the input signal Customizing projector features Selecting projector setup options Selecting network settings Viewing lamp usage and other information Using the projector s security features ...

Страница 50: ...ft and the options available for the highlighted menu are shown on the right 2 Use the pointer button on the remote control or the arrow buttons on the projector to scroll through the menu list When you ve highlighted the desired menu press the Enter button to select it 3 Once you ve selected the menu use the pointer button to scroll through the list of options Some of the options may be grayed ou...

Страница 51: ...enu button to exit Restoring the Default Settings You can use the menu system s Reset options to restore the factory default settings for all the settings listed in a specific menu all the settings in all menus To restore the settings in a specific menu enter the menu whose settings you want to change select Reset and confirm as needed The example below shows how to reset the Image menu To restore...

Страница 52: ...component video composite video or S Video source 2 Use the pointer button to highlight menu items then press the Enter button to select from any of the following options Color Mode Corrects the vividness of image color You can select from the following six settings Photo For displaying still photos in vivid color and high contrast in a bright room Sports For watching TV in a bright room Presentat...

Страница 53: ... sharpness of the image Color Adjustment Adjusts the temperature and intensity of red green and blue 3 When the image is set correctly press Esc or Menu Your settings are automatically saved note The Brightness setting changes the opacity of the projector s LCD panels You can also adjust the brightness of the lamp itself Select Brightness Control in the Settings menu then choose High or Low the de...

Страница 54: ...Input Signal 1 Press the Menu button on the remote control highlight Signal then press the Enter button to select the Signal menu You see one of the following screens Computer analog RGB and RGB video Component video Composite video and S Video ...

Страница 55: ... sent from the computer See page 106 for more information about adjusting the sync setting Position Use the pointer button to move the image on the screen left right up or down Computer1 Input Selects the signal from equipment connected to the Computer1 port If your image colors look wrong try changing this setting from Auto to RGB for computer or RGB video sources or to Component Video for compon...

Страница 56: ...s menu 2 Use the pointer button to highlight menu items then press the Enter button to select from any of the following options Keystone Adjusts a distorted image from a trapezoid shape to rectangular when the projector is tilted up or down Operation Lock In Full Lock mode disables all of the projector s buttons including the P Power button In Partial Lock mode disables all of the projector s butt...

Страница 57: ...e for the projector s speaker RCA Audio Input Lets you change the L Audio R audio port as the input for the Video port or S Video port Select Video to use the RCA port for the Video port Select S Video to use the RCA port for the S Video port Remote Receiver Select Off to disable the remote control receivers on the projector to prevent interference from fluorescent lighting or other sources Or ena...

Страница 58: ...pointer button to highlight menu items then press the Enter button to select from any of the following options Display Message Lets you turn screen messages On and Off Display Background Sets the screen background to Black Blue or Logo when the projector isn t receiving a video signal Startup Screen Enables or disables display of the startup screen when the projector is turned on A V Mute Sets the...

Страница 59: ...ff when the projector has not received any input signals for more than 30 minutes This conserves electricity cools the projector and extends the life of the lamp To resume projecting press the P Power button High Altitude Mode Turn this setting On when using the projector above an altitude of 4 921 feet Standby Mode Select Network On to use the network monitoring and control functions while the pr...

Страница 60: ...ton that corresponds to the projector s Screen ID Image Correction Adjustment Level Select each Adjustment Level 1 to 5 one at a time and adjust the Brightness Correct and Color Correct settings until the projected images match on all of the projectors Brightness Correct Lets you adjust the difference in brightness for each projector Color Correct Lets you adjust the difference in color for each p...

Страница 61: ... button to select from any of the following options Wired LAN DHCP Lets you turn DHCP On or Off IP Address Lets you assign an IP address to the projector Subnet Mask Lets you assign a subnet mask to the projector Gateway Address Lets you assign a gateway address to the projector MAC Address Lets you view the projector s MAC address PJLink Password Lets you assign a password to be used when accessi...

Страница 62: ...o have the projector send you an e mail when it detects a problem SMTP Server Lets you define your SMTP server address information to the projector Port Number Lets you define your SMTP server s port number to the projector Address 1 Setting Lets you register an e mail address where you can be notified when the projector detects a problem Address 2 Setting Lets you register a second notification e...

Страница 63: ...select the Settings menu You see one of the following menus Lamp Hours Displays the number of hours the lamp has been used The life span of the lamp ranges from about 2500 hours in High brightness mode to about 3000 in Low brightness mode If the number shown is close to 2500 or the information is displayed in red make sure you have a spare lamp handy Computer analog RGB RGB video and component vid...

Страница 64: ... composite and S Video Displays the video signal format currently being used Using the Projector s Security Features To prevent unauthorized use of the projector you can do the following Create an identifying user logo that is displayed at startup and or when the A V Mute button is pressed Assign a password that s required to be entered every time the projector is turned on this can be disabled fo...

Страница 65: ...ower button Creating Your Own Screen Logo You can transfer any image on your computer to the projector and then use it as the startup screen and or the screen that is displayed when you press the A V Mute button The image can be a company logo slogan photograph or any other image you want to use The projector considers this image the User s Logo If you create a user s logo for the projector you ca...

Страница 66: ...ontrol to select the area of the image you want to use Once you have selected the area press Enter 6 When you see the message Select this image choose Yes and press Enter If you want to change the area selected select No press Enter and repeat steps 4 through 6 note If the User s Logo Protect function is enabled you see a message that the logo cannot be recorded You ll need to disable the User s L...

Страница 67: ...remote control select the Display menu and press Enter 2 To display your logo when the projector is not receiving a video signal select Display Background and press Enter 3 Select Logo and press Enter 4 Press the Esc button on the remote control to return to the Display menu 5 To display your logo when the projector is turned on select Startup Screen and press Enter 6 Select On then press the Ente...

Страница 68: ...ou see the Change the password message select Yes and press Enter 4 Press and hold down the Num key on the remote control while you use the numeric keypad to enter a 4 digit password The password will be displayed as After you enter the last digit a confirmation screen appears Enter the password again 5 After you are finished setting the password press the Menu button to exit to the Password Prote...

Страница 69: ...On and press Enter 4 Press Menu to exit the Password Protect menu If you lose the remote control you will not be able to enter the password so keep the remote control in a safe place at all times note If you are prompted for a password Press and hold down the Num key on the remote control while you use the numeric keypad to enter the password If you enter the password incorrectly three times in su...

Страница 70: ...while you use the numeric keypad to enter the number of hours to disable the password for then press Enter When the period defined in the Timer setting has passed and the password is entered correctly the elapsed time will be reset to 0 and the countdown will start again Remember to disable or change this setting when you need to If you lose the remote control you will not be able to enter the pas...

Страница 71: ...rd prompt again you can try to re enter the correct password If you have forgotten the password contact Epson with the request code number that appears in the Password Protect Release screen for assistance See Where To Get Help on page 109 If you enter an incorrect password 30 times in succession the projector remains locked and you must contact Epson to unlock it Disabling the Projector s Buttons...

Страница 72: ...72 Configuring the Projector ...

Страница 73: ...t as described on page 74 Then connect and configure each projector you want to monitor so it can be recognized on your network see page 75 This chapter covers the following information Installing the Easy Management software Connecting the projector to the network and configuring it Using EMP Monitor Using e mail alerts Understanding the notifications messages Using a browser to monitor the proje...

Страница 74: ...t 128MB of RAM 256MB or more recommended At least 20MB of free hard disk space SVGA 800 600 or better display adapter and monitor Installing the Software Follow these steps to install the software 1 Insert the projector software CD ROM in your computer s CD ROM drive The installer starts automatically 2 Follow the on screen instructions to install the software Once installed you can access EMP Mon...

Страница 75: ...projector you want to monitor to your network and configure it with an IP address 1 Connect the projector to your network using a commercially available 100BaseTX or 10BaseT network cable Connect the cable to the LAN port on the projector as shown 2 Turn on the projector see page 28 3 Press the Menu button on the remote control select Wired LAN from the Network menu then press Enter ...

Страница 76: ...n their status Before using EMP Monitor make sure you ve installed the software as described on page 74 The computer you re using to monitor the projector should already be connected to your network Opening and Closing EMP Monitor To start EMP Monitor click Start Programs or All Programs EPSON Projector EMP Monitor If you ve added the program to the Startup programs folder see page 84 then it may ...

Страница 77: ...or you have to register it Follow these steps to automatically search for your projector s To manually register your projector s with EMP Monitor refer to the on screen Operation Guide 1 Open EMP Monitor as described above You see this screen 2 Select Edit New Projector automatic search You see this screen ...

Страница 78: ...network Any projectors found on the network are listed as shown below 4 Select the projector you want to add by clicking its name then click the Edit button You see this screen note If the projector is not automatically found your projector may not be connected or configured correctly for the network See page 75 ...

Страница 79: ...ectors The EMP Monitor screen lets you monitor your projectors using the Status Video Source and Error icons shown below This lets you see which projectors are currently being used from which source or port they are projecting an image and if a problem occurs For detailed status information right click the projector in question and click Property note To delete a projector from the list right clic...

Страница 80: ...ently being updated Type status icons No warnings or problems Warning or problem Monitor Password error No monitor password was entered when the projector was registered or an incorrect password was entered Monitoring disabled Right click the icon and select Monitoring Enabled to begin monitoring the projector Data is currently being updated Network error for example the projector is not connected...

Страница 81: ... and its status is abnormal The projector is powered off and its status is abnormal Temperature level status icons The projector s internal temperature is normal low The projector s internal temperature is normal medium The projector s internal temperature is normal high The projector s internal temperature is high high temperature warning The projector s internal temperature is too high internal ...

Страница 82: ...er door open Close the lamp cover door see page 93 Lamp out The lamp has reached the end of its life see page 93 Lamp failure at power on The lamp has reached its end of life or is installed incorrectly see page 93 High internal temperature error The projector is turned off automatically Internal system error Contact Epson as described on page 109 Fan error Contact Epson as described on page 109 S...

Страница 83: ...e mouse pointer over a button to see a description of its meaning Make sure you ve selected the projector you want to operate with the mouse pointer before clicking one of the buttons note To turn on a projector when it s in standby mode plugged in but not projecting you must have selected Network On as the Standby Mode setting in the projector s menu system see page 59 Control buttons ...

Страница 84: ...ur projectors click the Refresh button in EMP Monitor To select how often EMP Monitor checks the status of projectors follow the steps below 1 From the Tool menu select Environment Setup You see this screen 2 Enter the desired Update interval and click OK note If you want EMP Monitor to run whenever you start your computer click Register at startup ...

Страница 85: ...e Mail notification function setting On 3 Enter the IP address and port number of your network s SMTP outgoing mail server 4 Enter the Sender projector mail address 5 Enter up to three e mail addresses to send alerts to in the Recipient mail address boxes 6 Click the Notification event buttons to select the conditions under which an e mail alert will be sent 7 When you re done click the OK button ...

Страница 86: ...tor sends a message indicating the problem has been resolved Using a Browser to Monitor the Projector If your projector is connected to a network you can use a standard web browser to monitor and control it 1 Make sure that the projector is set up for your wired LAN network as described on page 61 Standby Mode in the Extended menu should be set to Network On to monitor the projector in standby mod...

Страница 87: ... of the following If you didn t set a Web control password in the projector s Network menu click OK If you set a Web control password in the projector s Network menu enter it in the Password box then click OK You see a screen like this one Functions corresponding to remote control buttons Menus ...

Страница 88: ...etails see Chapter 4 You cannot change the following settings using a web browser Pointer in the Settings menu User s Logo in the Extended menu Reset All Reset Air Filter Time or Reset Lamp Hours in the Reset menu 5 Use the controls at the bottom of the screen just as you would the corresponding remote control buttons Choose a source stop the action turn off the picture and sound or turn the proje...

Страница 89: ... If any other part needs replacing contact your dealer or a qualified servicer This chapter covers the following Cleaning the lens cover glass Cleaning the projector case Cleaning the air filter Replacing the air filter Replacing the lamp Transporting the projector warning Before you clean any part of the projector turn it off and unplug the power cord Never open any cover on the projector except ...

Страница 90: ...cially available cloth for cleaning eyeglasses Cleaning the Projector Case Before you clean the case first turn off the projector and unplug the power cord To remove dirt or dust wipe the case with a soft dry lint free cloth To remove stubborn dirt or stains moisten a soft cloth with water and a neutral detergent Then wipe the case Do not use wax alcohol benzene paint thinner or other chemical det...

Страница 91: ...n the filter 3 When you have finished cleaning the air filter close the cover and reset the timer as described on page 92 4 If the dirt is difficult to remove or a filter is broken replace the filter as described below Replacing the Air Filter Replace the air filter when you see the Check or Replace the air filter message If it is not replaced it can become clogged with dust preventing proper vent...

Страница 92: ...r cover 7 Reset the air filter timer as described in the next section Resetting the Air Filter Timer 1 Plug the projector in and turn it on 2 Press the Menu button on the remote control select Reset Air Filter Time from the Reset menu then press Enter 3 When you see the confirmation message select Yes then press Enter 4 When you re finished press Menu to exit the menu system note If the air filter...

Страница 93: ...ind the nearest reseller call 800 GO EPSON 800 463 7766 Or you can purchase online at www epsonstore com U S sales or www epson ca Canadian sales Follow these steps to replace the lamp 1 Turn off the projector 2 When the P Power light stops flashing unplug the power cord 3 Let the projector cool for at least an hour if it has been on The lamp is extremely hot immediately after use 4 To release the...

Страница 94: ...he new lamp 8 Once the lamp is fully inserted tighten its screws and replace the cover The projector won t come on if the lamp cover is loose 9 Reset the lamp timer as described in the next section note The lamp s in this product contain mercury Please consult your state and local regulations regarding disposal or recycling Do not put in the trash ...

Страница 95: ...low these guidelines to prevent injury or damage When hand carrying the projector you should use the handle to lift it only a short distance for example to set it on a table When shipping the projector for repairs use the original packaging material if possible If you do not have the original packaging use equivalent materials placing plenty of cushioning around the projector When transporting the...

Страница 96: ...96 Maintaining the Projector ...

Страница 97: ...pport for problems you can t solve yourself This chapter explains the following Using the projector s on screen help system What to do when the projector s status lights flash Solving problems with the image or sound Solving problems with Easy Management Solving problems with the remote control Contacting technical support ...

Страница 98: ...not in focus The image is unsteady The image colors don t look right The image is too dark The image is distorted Follow these steps to get help 1 Press the green Help button on the projector You see the Help menu 2 Use the pointer button on the remote control or the arrow buttons on the projector to highlight menu items 3 After highlighting a menu item press the Enter button on the remote control...

Страница 99: ...status and let you know when a problem occurs Refer to the following table for a complete description of the projector s status lights and their meaning Temperature light Lamp light Power light Filter light Light Status Description orange The projector is in sleep mode You can unplug it or press the Power button to turn it on flashing green The projector is warming up Wait for the image to appear ...

Страница 100: ...ack in and press the P Power button Make sure the room temperature is not above 95 F 35 C and there is plenty of space around and under the projector for ventilation The air filter may be clogged Clean or replace it as described on page 91 If the projector continues to overheat after you clean the air filter the problem may be caused by damage to the cooling fan or temperature sensor Contact Epson...

Страница 101: ...s Enter You see the lamp and air filter usage hours and various input signal settings on the right The lamp typically lasts from 2500 to 3000 hours depending on the selected Brightness Control setting see page 57 If the number shown is close to that make sure you have a spare lamp handy If you ve installed a new lamp be sure to reset the lamp timer see page 95 note The information displayed depend...

Страница 102: ...ower button on the remote control or on the projector Press the A V Mute button to make sure the picture has not been turned off temporarily The attached computer may be in sleep mode or displaying a black screen saver Try pressing a key on the computer You ve connected a computer and see a blue screen with the message No Signal displayed Make sure the cables are connected correctly as described i...

Страница 103: ...re that both the LCD screen and external monitor port are enabled See your computer s documentation or online help for details If you re using Mac OS X 1 Open System Preferences 2 Double click Displays 3 Make sure the VGA Display or Color LCD dialog box is selected 4 Click the Arrange tab 5 Make sure the Mirror Displays checkbox is selected If you re using Mac OS 8 6 to 9 x 1 From the Apple menu s...

Страница 104: ...r 4 for more information Make sure your computer s resolution setting is correct Ideally it should be 1024 768 to match the projector s native resolution If this option isn t available select one of the other compatible video formats listed on page 118 Windows Right click the desktop select Properties click the Settings tab and select a different resolution Mac OS X Open System Preferences double ...

Страница 105: ...ity may be reduced Keep your computer and video cables away from the power cord as much as possible to prevent interference The video signal may be split between the computer and the projector If you notice a decline in the projected image quality when the image is displayed simultaneously on your notebook computer and the projector turn off the notebook s LCD display The image is blurry There may...

Страница 106: ...aying an image that contains a lot of fine detail you may notice one or more vertical stripes or bands or some of the characters may look heavy or blurred Press the Auto button on the remote control This resets the projector s tracking and sync settings If further adjustment is needed you can fine tune the Tracking and Sync settings manually using the Signal menu as described in Chapter 4 1 Fill t...

Страница 107: ...ake sure the volume is not turned all the way down or muted Also make sure the cables are connected correctly as described in Chapter 1 If your presentation includes computer audio make sure the volume control on your computer is not turned all the way down or muted If you re using the audio cable make sure it is securely connected to both the projector and your computer s headphone jack or audio ...

Страница 108: ...ol commands If you re using the remote control for the first time make sure the batteries are installed as shown on page 43 The remote control s batteries may not be installed correctly or may be low on power To change the battery see page 43 Make sure you are within 33 feet 10 meters of the projector and within range of the projector s front or back sensor approximately 30 to the left or right an...

Страница 109: ...eLine Support card This is the fastest way of speaking to a live representative and it s free This service is available 6 AM to 6 PM Pacific Time Monday through Friday for the duration of your warranty period You may also speak with a projector support specialist by dialing one of these numbers toll or long distance charges may apply U S 562 276 4394 6 AM to 6 PM Pacific Time Monday through Friday...

Страница 110: ...ories You can purchase screens carrying cases or other accessories from an Epson authorized reseller To find the nearest reseller call 800 GO EPSON 800 463 7766 Or you can purchase online at www epsonstore com U S sales or www epson ca Canadian sales ...

Страница 111: ...on such as a theater or conference room Installation Guidelines The projector can be installed for four different viewing setups front projection ceiling mounting rear projection onto a semi transparent screen or rear ceiling projection as shown Front projection Rear projection Rear ceiling projection Front ceiling projection ...

Страница 112: ...in the projector s menu system see page 56 or by using the or buttons on the projector s control panel If you place the projector so that the lens is level with the bottom of the screen the image will be square and you won t have to adjust it If you place the lens lower than the bottom of the screen you may have to tilt the projector upward if you want to fill the whole screen with the image If yo...

Страница 113: ...r on the ceiling you can install the rear cable cover to enhance the cosmetic appearance of the system To install the cover insert the cover s tabs into the slots as shown then attach it with the two included screws For security purposes you can also install a lock to ensure that the cable cover is not removed ...

Страница 114: ...114 Appendix A Projector Installation ...

Страница 115: ...lors Brightness 3500 lumens high brightness mode 2700 lumens low brightness mode Contrast ratio 500 1 Image size 30 to 300 inches Projection distance 2 5 to 36 5 feet 0 8 to 11 meters Projection methods Front rear upside down ceiling mount Internal sound system 5 W monaural Optical aspect ratio 4 3 horizontal vertical Zoom ratio 1 to 1 6 Noise level 39 dB standard filter 44dB smoke filter Keystone...

Страница 116: ...nsions Height 5 75 inches 146 mm not including feet Width 18 3 inches 465 mm Depth 13 39 inches 340 mm Weight 15 4 lb 7 kg Electrical Rated frequency 50 60 Hz AC Power supply 100 to 120 VAC 3 7 A 200 to 240 VAC 1 6 A Power consumption Operating 310 to 330 W Standby 0 4 to 0 7 W with Network Off 9 to 10 W with Network On note Turn off this product when not in use to prolong the life of the projecto...

Страница 117: ...ty Operating 20 to 80 RH non condensing Storage 10 to 90 RH non condensing Operating altitude 0 to 9 843 ft 0 to 3 000 m Safety United States FCC Part 15B Class B DoC UL60950 1 Canada ICES 003 Class B CSA C22 2 No 60950 1 CE Marking Directive 73 23 EEC Directive 89 336 EEC EN 55022 EN 55024 Pixelworks DNX ICs are used in this projector ...

Страница 118: ...ector s native format XGA In addition the frequencies of some computers may not allow images to display correctly see your computer s documentation for details Mode Refresh Rate Hz Resolution VGAEGA 70 640 350 VGA 60 VGA 72 VGA 75 VGA 85 60 72 75 85 640 480 640 480 640 480 640 480 SVGA 56 SVGA 60 SVGA 72 SVGA 75 SVGA 85 56 60 72 75 85 800 600 800 600 800 600 800 600 800 600 XGA 60 XGA 70 XGA 75 XG...

Страница 119: ...13 MAC16 MAC19 MAC21 67 75 75 75 640 480 832 624 1024 768 1152 870 NTSC NTSC 4 43 PAL N PAL M PAL PAL 60 SECAM 60 60 50 50 60 60 50 SDTV 525i SDTV 525p SDTV 625i SDTV 625p HDTV 750p HDTV 1125i 60 60 50 50 50 60 50 60 720 480 720 480 720 576 720 576 1280 720 1920 1080 Mode Refresh Rate Hz Resolution ...

Страница 120: ...120 Appendix B Technical Specifications ...

Страница 121: ...plug with wet hands Take the following precautions for the plug Failure to comply with these precautions could result in sparks or fire Do not insert the plug into an outlet with dust present Insert the plug firmly into the outlet Do not overload wall outlets extension cords or integral convenience receptacles This can cause fire or electric shock Do not place the projector where the cord can be w...

Страница 122: ...sal or recycling Do not put in the trash Unplug the projector during lightning storms or when it will not be used for extended periods Do not place the projector and or remote control on top of heat producing equipment or in a hot location If you use the projector in a country other than where you purchased it use the correct power cord for that country Do not stand on the projector or place heavy...

Страница 123: ...B digital device Each product marketed is identical to the representative unit tested and found to be compliant with the standards Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted due to quantity production and testing on a statistical basis as required by 47CFR 2 909 Operation is subject to the following two conditions 1 this ...

Страница 124: ...receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause ...

Страница 125: ...ind and quality Epson s liability for replacement of the covered product will not exceed the original retail selling price of the covered product Exchange or replacement products or parts assume the remaining warranty period of the product covered by this limited warranty However each replacement lamp carries the limited 90 day warranty stated above What This Warranty Does Not Cover This warranty ...

Страница 126: ...CONVENIENCE OR DAMAGE INCLUDING DIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR INABILITY TO USE THE EPSON PRODUCT WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY In Canada warranties include both warranties and conditions Some jurisdictions do not allow limitations on how long an implied warranty lasts and some jurisdictions do not allow the exclus...

Страница 127: ...ss 7 115 Brightness Control setting 57 Brightness Correct setting 60 Brightness setting 53 Buttons disabling projector 56 71 C Cables BNC 21 component to VGA 12 19 composite RCA 17 illustrations 11 ordering 12 S Video 11 12 18 VGA computer 11 23 Ceiling mount 12 111 projection 59 112 Cleaning air filter 91 lens cover glass 90 projector case 90 Closed Caption setting 58 Color adjusting 52 to 53 60 ...

Страница 128: ...0 Extra Care Road Service 10 help 9 109 to 110 presentation tips 9 PrivateLine Support 9 109 technical support 9 109 to 110 Esc button 42 Extended menu 58 to 60 Extra Care Road Service 10 E Zoom button 45 45 F FCC compliance statement 124 Filter see Air filter Focusing image 34 Freeze button 45 Front projection 59 111 Front Ceiling projection 59 111 G Game color mode 52 Gateway Address setting 61 ...

Страница 129: ...rotecting 69 Low brightness 57 115 116 M MAC Address 61 Mail setting 62 Manuals 9 Menus changing settings 50 to 51 default settings restoring 51 Extended 58 to 60 Image 52 to 53 Info 63 to 64 101 Network 61 to 62 Reset 51 Settings 56 to 57 Signal 54 to 56 using 50 to 51 Message setting 58 Monitor connecting external 24 Monitoring projector EMP Monitor 76 to 84 HP OpenView 73 Moving projector 95 Mu...

Страница 130: ...inter tool 46 to 47 Presenters Online 9 109 PrivateLine Support 9 109 Problems color 107 image 102 to 107 monitoring projector 108 no signal 31 102 to 103 password 71 remote control 108 sound 107 using on screen help 98 to 99 Projection distance 14 115 Projection lamp see Lamp Projection setting 59 Projector accessories 12 cleaning 90 connections see Connecting projector disabling buttons 56 71 di...

Страница 131: ...om projector 14 115 ordering 12 Screen ID setting 60 Screen image See Image SDTV formats supported 119 Security Kensington lock 12 15 Settings menu 56 to 57 Sharpness setting 53 Signal menu 54 to 56 Sleep mode 39 59 SMTP Server setting 62 SNMP setting 62 Software installation 74 Sound adjusting 38 57 troubleshooting 107 Source selecting 30 44 viewing 101 Speaker specifications 115 Speakers connect...

Страница 132: ...02 to 103 projector problems 97 to 100 remote control problems 108 Turning off picture using A V Mute 44 58 102 Turning off projector 39 Turning on projector 28 to 29 U Unpacking projector 11 User s Logo setting 59 V VCR connecting 16 to 21 VGA computer cable 11 23 Video cables 11 to 12 16 to 21 connecting video equipment 16 to 21 display settings viewing 58 101 formats supported 118 to 119 select...

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