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820-0003
IPES IR3 Flame Detector
Operating Manual
Page
28
of
37
12.0 Repair and Return
Field Repair
The IPES‐IR3 detector is not int
ended to be repaired in the field. If a problem should develop, refer to Section 8.0
Troubleshooting of this manual. If it is determined that the problem is caused by a manufacturing defect, please return
the device to the factory for repair or replacement.
Return Material
Authorization (RMA)
Number
Co
ntact ESP Safety Inc. at +1‐408‐886‐9746 to obtain a Return Material Authorization (RMA) number. P
lease provide the
following information during your call:
-
Your Company Name
-
Product Type
-
Serial Number
-
Date of Shipment
-
Brief explanation of malfunction
Pack the unit properly to ensure that no shipping damage occurs and ship to:
ESP Safety, Inc.
555 North First Street San Jose, CA 95112 USA
Write the RMA number on the front of the shipping carton
ESP Safety, Inc. recommends that an inventory of spare detectors be kept on hand to enable rapid field replacement and
minimize downtime.
13.0 Parts Ordering Information
The following items for the IPES
‐
IR3 may be ordered:
●
Adjustable Mounting Bracket 125-0003
●
IPES Mounting Hardware (bolts, nuts, washers, etc.), part number 125-0001
●
Magnetic collar, part number
120‐0006
●
Sunshade Hood 125-0005
●
ITES Test Lamp, part number
120‐0007
Order from: ESP Safety Inc.
555 North First Street San Jose, CA
95112 USA Ph: 408
‐
886
‐
9746
Fax: 408
‐
886
‐
9757
Please note that shipping charges will be added to your order.