39
Screen Messages And Troubleshooting
Never make treatment decisions based on an error message. If you have any concerns, call the Customer
Care Service toll-free at 866-994-3345 (Eastern Standard Time, Mon-Fri 8:00AM-6:00PM).
Message
What it means?
What to do?
Humidified / Used strips
The meter has detected a problem with
the test strip.
Repeat the test with a new strip and
puncture site.
Refer to pages
25-27
for information on
sample application.
Low power
The meter batteries do not have enough
power to perform a test.
Replace
with
new batteries.