www.epax3d.com
Warranty Information
Our printers have a 1-year warranty that begins from the date you receive your printer.
Please note: The LCD screen, film, pre-cut tape, filters and resin are consumable technology which are NOT covered
by this warranty. The warranty is also NOT valid for international (non-USA) orders due to high shipping costs. If
you are outside of the USA, please consider purchasing from our distributors with warranty.
All other components of the printer are covered by the warranty. In the event of a defect, we will ship you
replacement parts free of charge. It does not void the warranty if you open your printer and perform maintenance.
Our printers were designed to be user-friendly both inside and out.
Warranty does not cover user related damages and tears, due to accidents, normal wear and tear, improper care and
mis-use.
If you need parts for repair or to perform maintenance on your printer for you, we are happy to send them. We will
provide parts and labor, but you must cover the round trip shipping costs and any price of parts not under warranty.
You may use your preferred carrier.
Returns and Refunds
If for some reason you decide our printer is not for you, simply contact us within 30 days from the date of your
purchase. You must cover the return shipping back to the warehouse, but you will receive a full refund if the printer
is unopened when returned to us.
For opened/used printers there is a 15% restocking fee and if any parts/accessories are missing you will not be
refunded for those items.
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