7
Warranty
Warranty information
This device has a warranty of 12 months from the date of purchase. In the event of defects in the
equipment, the buyer’s legal rights are valid. The following guarantee conditions do not limit these legal
rights.
Warranty conditions
The warranty starts on the date of purchase. If there is a material or manufacturing defect in the product
within one month of the date of purchase, replacement unit or repair of the unit will be carried out at no
extra cost.
Warranty period and legal notifications of deficiencies
The warranty period cannot be extended. Any defects existing at the time of purchase must be reported
immediately to the manufacturer or the sales agent. After the expiry of the warranty period, repairs and
refurbishments are subject to a fee.
Coverage of the guarantee
The device has been carefully manufactured according to strict quality instructions and has been inspected
before its delivery. The manufacturer’s warranty covers material and manufacturing defects. The warranty
does not apply to the product components which are exposed to normal wear and are thus considered to be
consumable parts. The warranty is invalidated if the product is damaged, used or maintained
inappropriately. The proper use of the product requires all the instructions contained in the instructions to
be followed. Use for purposes not complying with the instructions and not complying with warnings strictly
prohibited. Incorrect or inappropriate use, use of force, repairs made by non-authorized maintenance
services or other tampering with the device invalidates the warranty.
Repair or replacement of the product does not re-validate the original warranty period.
This warranty does not apply to the normal wear of the electrodes and the wear components that are
subject to normal wear and no damage to broken parts, e.g. the dip switch.
Guarantee for case handling
Follow the following instructions to ensure that your case is handled quickly:
Read the documentation that comes with the product carefully before the product is taken into
service. In case of problems that are not resolved by following instructions, please contact us via
email to our customer service
.
Return of a product considered defective is free of charge to the sales agent you purchased the
device from. Include a written explanation of the defect complete with the time and date when the
defect occurred.
Contact:
Charlot OÜ
Helgi tee 1, Peetri küla, 75312 Harjumaa, Eesti
e-mail: [email protected]
https://eod.charlot.ee