enware EMD815, Руководство по установке

Страница: 12 / 12

WARRANTY
Product Warranties for Australia
Effective 1 September 2014
Enware Australia Pty Limited (ACN 003 988 314) (“we” or “us”) warrants that this product (also
referred to as “our goods”) will be free from all defects in materials and workmanship for 12
months* from the date of purchase. Our liability under this warranty is limited at our option to the
repair or replacement of the defective product or part, the cost of repair of the defective product or
part or the supply of an equivalent product or part, in each case if we are satisfied the loss or
damage was due to a defect in the materials or workmanship of the product or part. All products
must be installed in accordance with the manufacturer’s instructions, the PCA, and AS/NZS3500
including any other applicable regulatory requirements.
Making a claim
To make a claim under this warranty you must notify us in writing within 7 days of any alleged defect
in the product coming to your attention and provide us with proof of your purchase of the product
together with a completed Product ServiceRequest form (ENF091), which is available on request
from our office or website (see contact details below). All notifications and accompanying forms
must be sent to us marked for the attention of the Enware Australia Pty Limited, 9 Endeavour Road,
Caringbah NSW 2229. We can also be contacted by telephone (1300 369 273) or by email
(info@enware.com.au). Your costs in making a claim under this warranty, including all freight,
collection and delivery costs, are to be borne and paid by you. We also reserve the right at our cost
to inspect any alleged defect in the product wherever it is located or installed or on our premises.
Exceptions
This warranty does not apply in respect of any damage or loss due to or arising from:
a) Failure by you or any other person to follow any instructions for use (including instructions and
directions relating to the handling, storage, installation, fitting, connection, adjustment or repair of
the product) published or provided by us;
b) Failure by you or any other person responsible for the fitting, installation or other work on the
product to follow or conform to applicable laws, standards and codes (including the AS/NZ 3500 set
of Standards, all applicable State and Territory Plumbing Codes, the Plumbing Code of Australia and
directions and requirements of local and other statutory authorities); or
c) Any act or circumstance beyond our control including faulty installation or connection, accident,
abnormal use, acts of God, damage to buildings, other structures and infrastructure and loss or
damage during transit or transportation of the product.
Other conditions
Except as provided or referred to in this document, we accept no other or further liability for any
damages or loss (including indirect, consequential or economic loss) and whether arising in contract,
tort or otherwise. Any benefits available to you under this warranty are in addition to any non-
excludable rights or remedies you may have under applicable legislation, including as a “consumer”
under the Australian Consumer Law. To that extent you need to be aware that:
Our goods come with
guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
*12 Months parts and labour warranty on the complete assembly - Electronic Tapware.