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Product Support
Troubleshooting
If your device is frozen
Press the ON/OFF button for at least 10 seconds or use the hardware reset. To use the Hardware reset, press the “pinhole
reset” button by using a sharp object such as a toothpick.
If your device doesn’t turn on
Charge your device then switch on normally. If this does not work, press the ON/OFF button for at least 10 seconds or use
the hardware reset. To use the Hardware reset, press the “pinhole reset” button by using a sharp object such as a toothpick.
If you want to extend the life of your battery
Decrease the screen brightness and turn off the wireless connections if not in use.
If your device is functioning too slowly
Close all apps which are not currently being used.
If your WiFi reception is poor
Make sure you are not far from the WiFi hotspot. Update the firmware of the device. Factory reset your device and
reconnect to your network. Contact your WiFi connection provider.
Содержание YU004
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