Getting Help
xiv About This Guide
Getting Help
For
additional
support
related
to
the
modules
or
this
document,
contact
Enterasys Networks
using
one
of
the
following
methods:
Before
contacting
Enterasys Networks
for
technical
support,
have
the
following
data
ready:
•
Your
Enterasys Networks
service
contract
number
•
A
description
of
the
failure
•
A
description
of
any
action(s)
already
taken
to
resolve
the
problem
(for
example,
changing
mode
switches
or
rebooting
the
unit)
•
The
serial
and
revision
numbers
of
all
involved
Enterasys Networks
products
in
the
network
•
A
description
of
your
network
environment
(such
as
layout,
cable
type,
other
relevant
environmental
information)
•
Network
load
and
frame
size
at
the
time
of
trouble
(if
known)
•
The
device
history
(for
example,
if
you
have
returned
the
device
before,
or
if
this
is
a
recurring
problem)
•
Any
previous
Return
Material
Authorization
(RMA)
numbers
World Wide Web
www.enterasys.com/support/
Phone
1-800-872-8440 (toll-free in U.S. and Canada)
or 1-978-684-1000
For the Enterasys Networks Support toll-free number in your country:
www.enterasys.com/support/
Internet mail
[email protected]
To expedite your message, please type
[SWITCHING]
in the subject line.
To send comments or suggestions concerning this document to the Technical Publications Department:
To expedite your message, include the document Part Number in the Email message.
Содержание Enterasys Diamond Distributed Forwarding Engine 7KR4297-02
Страница 2: ......
Страница 42: ...Completing the Installation 3 20 Installation ...
Страница 50: ...Overview of DFE Diamond Module Shutdown Procedure 4 8 Troubleshooting ...
Страница 62: ...Memory Locations and Replacement Procedures B 8 Mode Switch Bank Settings and Optional Installations ...
Страница 64: ...Index 2 ...
