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Getting Help

xiv

GETTING HELP

For additional support related to the product or this document, contact Enterasys Networks using
one of the following methods:

Before contacting Enterasys Networks, have the following information ready:

•

Your Enterasys Networks service contract number

•

A description of the failure

•

A description of any action(s) already taken to resolve the problem (e.g., changing mode
switches, rebooting the unit, etc.)

•

The serial and revision numbers of all involved Enterasys Networks products in the network

•

A description of your network environment (layout, cable type, etc.)

•

Network load and frame size at the time of trouble (if known)

•

The device history (i.e., have you returned the device before, is this a recurring problem, etc.)

•

Any previous Return Material Authorization (RMA) numbers

World Wide Web

http://www.enterasys.com/

Phone

(603) 332-9400

Internet mail

[email protected]

FTP

ftp://ftp.enterasys.com

Login
Password

anonymous
your email address

To send comments or suggestions concerning this document, contact the Technical Writing
Department via the following email address: [email protected]

Make sure to include the document Part Number in the email message.

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Содержание 5H102-48

Страница 1: ...8 GROUP GROUP SELECT RESET COM CPU GROUP 37X 48X G R O U P 4 25X 36X G R O U P 3 13X 24X G R O U P 2 1X 12X G R O U P 1 FAST ENET 5H102 48 GROUP GROUP SELECT RESET COM CPU 11X 1X G R O U P 1 23X 13X G R O U P 2 35X 25X G R O U P P 3 47X 37X G R O U 4 GROUP 35861_00 9033586 ...

Страница 2: ......

Страница 3: ...EVEN IF ENTERASYS NETWORKS AND ITS LICENSORS HAVE BEEN ADVISED OF KNOWN OR SHOULD HAVE KNOWN THE POSSIBILITY OF SUCH DAMAGES Enterasys Networks Inc 35 Industrial Way Rochester NH 03866 5005 Enterasys Networks Inc is a subsidiary of Cabletron Systems Inc 2000 by Enterasys Networks Inc All Rights Reserved Printed in the United States of America Order Number 9033586 August 2000 LANVIEW is a registere...

Страница 4: ...ase the user will be required to correct the interference at his own expense WARNING Changes or modifications made to this device which are not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment INDUSTRY CANADA NOTICE This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in...

Страница 5: ...ommerce which prohibit export or diversion of certain technical products to certain countries unless a license to export the product is obtained from the U S Government or an exception from obtaining such license may be relied upon by the exporting party If the Program is exported from the United States pursuant to the License Exception CIV under the U S Export Administration Regulations You agree...

Страница 6: ...ocumentation and media ENTERASYS DISCLAIMS ALL WARRANTIES OTHER THAN THOSE SUPPLIED TO YOU BY ENTERASYS IN WRITING EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE PROGRAM THE ACCOMPANYING WRITTEN MATERIALS AND ANY ACCOMPANYING HARDWARE 7 NO LIABILITY FOR CONSEQUENTIAL DAMAGES IN NO EVENT SHALL ENT...

Страница 7: ... 60950 EN 60825 Equipment Type Environment Networking Equipment for use in a Commercial or Light Industrial Environment We the undersigned hereby declare under our sole responsibility that the equipment packaged with this notice conforms to the above directives Manufacturer Legal Representative in Europe Mr Tom Whissel Mr Jim Sims ___________________________________ _______________________________...

Страница 8: ...vi ...

Страница 9: ... 2 Half Duplex Full Duplex Auto Negotiation 1 3 1 3 Port Trunking 1 3 1 4 Remote Monitoring RMON 1 3 1 5 Port VLAN Redirect Function 1 4 1 6 Flow Control 1 4 1 7 802 1 Port Priority 1 4 1 8 Management 1 4 1 9 Switching Options 1 5 1 10 Standards Compatibility 1 5 1 11 LANVIEW Diagnostic LEDs 1 5 2 NETWORK REQUIREMENTS 2 1 Port Trunking Feature 2 1 2 2 10BASE T Network 2 1 2 3 100BASE TX Network 2 ...

Страница 10: ...pleting the Installation 3 10 4 TROUBLESHOOTING 4 1 Using LANVIEW 4 1 4 2 Troubleshooting Checklist 4 5 4 3 Using the RESET Button 4 7 A SPECIFICATIONS A 1 Module Specifications A 1 A 2 Physical Properties A 1 A 3 Environmental Requirements A 1 A 4 Input Output Ports A 2 A 5 COM Port Pinout Assignments A 2 A 6 Regulatory Compliance A 3 B MODE SWITCH BANK SETTINGS AND OPTIONS B 1 Required Tools B 1...

Страница 11: ...102 48 3 6 3 3 Crossover Cable RJ45 Pinouts 3 7 3 4 Straight Through Cable RJ45 Pinouts 3 7 3 5 Connecting a Twisted Pair Segment to the 5H103 48 3 8 3 6 Connection Using the RJ21 Angle Adapter 3 9 3 7 Example of Cable Placement When Using the RJ21 Angle Adapters 3 9 4 1 LANVIEW LEDs both modules 4 2 4 2 RESET Button both modules 4 7 B 1 Mode Switch Location B 2 ...

Страница 12: ...x Tables Table Page 3 1 Contents of Module Carton 3 2 4 1 LANVIEW LEDs 4 3 4 2 Troubleshooting Checklist 4 5 A 1 COM Port Pin Assignments A 2 ...

Страница 13: ... STRUCTURE OF THIS GUIDE This guide is organized as follows This chapter provides preliminary information to aid in using this manual lists technology and user guides that may help the user set up and manage the module and gives instructions on how to get help Chapter 1 Introduction provides an overview of the modules and their features Important Notice Depending on the firmware version used in th...

Страница 14: ...tion on functionality and operating specifications connector pinouts environmental requirements and physical properties Appendix B Mode Switch Bank Settings and Options describes how to set the Mode Switch and install options RELATED DOCUMENTS The following documents can help in setting up and manage the module MATRIX E5 Series Modules 5H1xx and 5G1xx Local Management User s Guide 5C105 MATRIX E5 ...

Страница 15: ... may be of special importance TIP Conveys helpful hints concerning procedures or actions CAUTION Contains information essential to avoid damage to the equipment ELECTRICAL HAZARD Warns against an action that could result in personal injury or death due to an electrical hazard WARNING Warns against an action that could result in personal injury or death ...

Страница 16: ...works products in the network A description of your network environment layout cable type etc Network load and frame size at the time of trouble if known The device history i e have you returned the device before is this a recurring problem etc Any previous Return Material Authorization RMA numbers World Wide Web http www enterasys com Phone 603 332 9400 Internet mail support enterasys com FTP ftp...

Страница 17: ...odule ports can be configured to control traffic in several ways including prioritizing traffic flow according to protocol type The module can also be configured to establish 802 1Q Virtual Local Area Networks VLANs and control the flow of frames associated with each VLAN according to priority and Ether type Detailed information about VLANs is provided in the MATRIX E5 Series Modules Local Managem...

Страница 18: ...3X 24X G R O U P 2 1X 12X G R O U P 1 FAST ENET 5H102 48 GROUP GROUP SELECT RESET COM CPU 11X 1X G R O U P 1 23X 13X G R O U P 2 35X 25X G R O U P P 3 47X 37X G R O U 4 GROUP Network Ports 1 48 Network Ports 1 48 Port Status LEDs Group Select LEDs Group Select Switch System LED 35861_01 Group Select LEDs Port Status LEDs Group Select Switch COM Port System LED ...

Страница 19: ...f the connection can only operate in half duplex mode then the module simply adjusts to operate in half duplex mode 1 3 PORT TRUNKING Port Trunking is used for load balancing or load sharing Port Trunking provides a mechanism to group or aggregate multiple links of any technology together to scale the backbone bandwidth beyond the limitations of a single link All links are user configurable so adm...

Страница 20: ...ice processes the frames already received The module supports frame based 802 3x flow control Frame based 802 3x flow control is supported on all Ethernet ports operating in the full duplex mode Flow control can be enabled or disabled on a port by port basis Back pressure flow control is not supported on ports operating in the half duplex mode 1 7 802 1 PORT PRIORITY The 802 1 port priority is use...

Страница 21: ...x 802 1D and 802 1Q standards The modules provide IEEE 802 1D Spanning Tree Algorithm STA support to enhance the overall reliability of the network and protect against loop conditions The modules support a wide variety of industry standard MIBs including RFC 2737 MIB I RFC 1213 MIB II RFC 1757 RMON and RFC 1493 Bridge MIB A full suite of Enterasys Networks Enterprise MIBs provide a wide array of s...

Страница 22: ......

Страница 23: ...t be followed for proper operation Refer to the MATRIX E5 Series Modules Local Management User s Guide for additional information 2 2 10BASE T NETWORK When connecting a 10BASE T segment to any of the module ports 1 through 48 ensure that the network meets the Ethernet network requirements of the IEEE 802 3 standard for 10BASE T Refer to the Cabling Guide for details NOTE The MATRIX E5 Series Modul...

Страница 24: ... meet IEEE 802 3u 100BASE TX Fast Ethernet network requirements for the devices to operate at 100 Mbps Refer to the Cabling Guide for details NOTE The fixed ports of the module support Category 5 UTP cabling with an impedance between 85 and 111 ohms for 100 Mbps operation The module is capable of operating at either 10 or 100 Mbps The module automatically senses the speed of the other device and a...

Страница 25: ...e module Unpacking the Module Section 3 1 Installing the Module into the 5C105 MATRIX E5 Chassis Section 3 2 Connecting to the Network Section 3 3 Completing the Installation Section 3 4 3 1 UNPACKING THE MODULE Unpack the module as follows ELECTRICAL HAZARD Only qualified personnel should install the module NOTE Read the Release Notes shipped with the module to check for any exceptions to the sup...

Страница 26: ...al on the non conductive bag to remove the module 4 Perform a visual inspection of the module for any signs of physical damage Contact Enterasys Networks if there are any signs of damage Refer to Getting Help for details Table 3 1 Contents of Module Carton Item Quantity One module either the 5H102 48 or the 5H103 48 1 Antistatic Wrist Strap 1 RJ21 Angle Adapter 4 Manual Accessory Kit 1 ...

Страница 27: ...ssis 4 Remove the module from the plastic bag Save the bag in the event the module must be reshipped Observe all precautions to prevent damage from Electrostatic Discharge ESD 5 Examine the module for damage If any damage exists DO NOT install the module Immediately contact Enterasys Networks Refer to Getting Help in About This Guide CAUTION Failure to observe static safety precautions could cause...

Страница 28: ... 5C105 Chassis SERIES E5 4 5 PS1 PS2 1 2 3 Backplane Connector Metal Back Panel Circuit Card Card Guides Slot Number 35861_02 FAST ENET 6H002 48 GROUP GROUP SELECT RESET COM CPU 11X 1X G R O U P 1 23X 13X G R O U P 2 35X 25X G R O U P P 3 47X 37X G R O U 4 GROUP Plastic Locking Tab Plastic Locking Tab ...

Страница 29: ...ection in About This Guide 3 3 1 Connecting UTP Cables to the 5H102 48 The fixed front panel ports of the 5H102 48 are 10 100 RJ45 ports with internal crossovers When connecting a workstation to these ports use a straight through cable When connecting networking devices to these ports such as a bridge repeater or router use a crossover cable Connect a twisted pair segment to the 5H102 48 as follow...

Страница 30: ... receive and transmit activity for that group of segments is then indicated by the RX and TX LEDs for each segment b Verify that the cabling being used is Category 5 UTP with an impedance between 85 and 111 ohms If the port is to operate at 100 Mbps category 5 cabling must be used c Verify that the device at the other end of the twisted pair segment is on and properly connected to the segment d Ve...

Страница 31: ...g this document If a link is not established contact Enterasys Networks Refer to Getting Help in About This Guide for details 4 Repeat all the steps above until all connections have been made TX TX RX RX 2 1 3 6 TO Other Device Port TX TX 2 1 3 6 NOTE RX RX and TX TX must share a common color pair TO RJ45 Switch Port 3387_04 RJ45 to RJ45 RX RX TX TX RX RX 2 1 3 6 TO Other Device Port TX TX 2 1 3 6...

Страница 32: ...er end of the segment is powered ON 2 If using an RJ21 straight connector plug it into the appropriate RJ21 port as shown in Figure 3 5 If using an RJ21 angle adapter supplied with the switch insert the angle adapter as shown in Figure 3 6 The RJ21 angle adapter allows the cables to be positioned along the front of the device when using a right angle RJ21 connector See example in Figure 3 7 Figure...

Страница 33: ...Installation 3 9 Figure 3 6 Connection Using the RJ21 Angle Adapter Figure 3 7 Example of Cable Placement When Using the RJ21 Angle Adapters 2229 01 RJ21 Adapter Extender Screw Screw RJ21 Right Angle Connector Clip Clip 22291 02 ...

Страница 34: ...the Cabling Guide If a link is not established contact Enterasys Networks Refer to Getting Help in About This Guide for details 5 Repeat all the steps above until all RJ21 connections are made 3 4 COMPLETING THE INSTALLATION After installing the module and making the connections to the network proceed as follows 1 If the chassis is installed in a rack that has strain relief brackets secure the cab...

Страница 35: ...ty Only one group of segments may be viewed at a time To view the receive and transmit activity on a group of segments press the GROUP SELECT button see Figure 4 1 to step to the group of interest Groups 1 through 4 Each time the GROUP SELECT button is pressed the GROUP LED lights up in sequence indicating which Group is selected The receive and transmit activity for that group of segments is then...

Страница 36: ...lashing blinking and solid used in Table 4 1 indicate the following Flashing indicates an LED is flashing randomly Blinking indicates an LED is flashing at a steady rate approximately 50 on 50 off Solid indicates a steady LED light No pulsing FAST ENET 5H102 48 GROUP GROUP SELECT RESET COM CPU 11X 1X G R O U P 1 13X GROUP 35861_07 GROUP GROUP SELECT Port 1 Group 1 LEDs RX TX ...

Страница 37: ...id Boot PROM diagnostics are running If the LED remains amber for more than several minutes contact Enterasys Networks for technical support Green Solid Unit is functional None Amber and Green Booting Blinks amber and green while image is loading None RX Receive Off No link No activity or port in standby Port enabled or disabled None Green Solid Link port enabled no activity None Blinking Link por...

Страница 38: ...ata rate None Amber Blinking Port may be disabled due to Spanning Tree 1 Ensure that the port is not disabled 2 Contact Enterasys Networks for technical support Red Flashing Indicates collision rate None unless there is a high amount of activity In this case check for network configuration problems or a defective device Solid Diagnostic failure Contact Enterasys Networks for technical support Spee...

Страница 39: ...t yet been detected Press ENTER RETURN may take up to four times Incorrect terminal setup Refer to the MATRIX E5 Series Modules Local Management User s Guide for proper setup procedures Improper console cable pinouts Refer to Appendix A for proper COM port pinouts Corrupt firmware image or hardware fault If possible attempt to download the image to the module again Refer to Section B 2 for instruc...

Страница 40: ...Local Management User s Guide for the instructions to set the type of STA 2 Review the network design and delete unnecessary loops 3 If the problem continues contact Enterasys Networks for technical support User parameters IP address Device and Module name etc were lost when the module power was cycled or the front panel RESET button was pressed 1 Position of Mode switch 7 NVRAM Reset was changed ...

Страница 41: ...tton resets the device and all current switching being performed by the module is halted A network downtime of up to two minutes will result from this action for any devices connected to the module NOTE Pressing the RESET button while the module is already in reset mode is not recommended If the RESET button is pressed while the module is in reset mode the module will enter an extended diagnostic ...

Страница 42: ......

Страница 43: ...odules A 1 MODULE SPECIFICATIONS A 2 PHYSICAL PROPERTIES A 3 ENVIRONMENTAL REQUIREMENTS Processors Motorola 850 SE Dynamic Random Access Memory DRAM 8 MB FLASH Memory 2 MB Dimensions 46 43 H x 6 05 W x 29 51 D cm 18 28 H x 2 38 W x 11 62 D in Approximate Weight Unit 2 04 kg 4 5 lb MTBF Predicted 5H102 48 5H103 48 224 246 hours 225 115 hours Operating Temperature 5 C to 40 C 41 F to 104 F Storage T...

Страница 44: ...0 Mbps 10BASE T and 100BASE TX compliant with 48 RJ45 connectors Ports 1 through 48 Fast Ethernet 10 100 Mbps 10BASE T and 100BASE TX compliant with 4 RJ21 connectors 12 ports per connector Table A 1 COM Port Pin Assignments Pin Signal Name Input Output 1 Transmit Data XMT Output 2 Data Carrier Detect DCD Output 3 Data Set Ready DSR Input 4 Receive Data RCV Input 5 Signal Ground GND NA 6 Data Term...

Страница 45: ...3 48 modules meet the following safety and electromagnetic compatibility EMC requirements Safety UL 1950 CSA C22 2 No 950 73 23 EEC EN 60950 IEC 950 EN 60825 Electromagnetic Compatibility EMC FCC Part 15 CSA C108 8 89 336 EEC EN 55022 EN 61000 3 2 EN 61000 3 3 EN 55024 AS NZS 3548 VCCI V 3 ...

Страница 46: ......

Страница 47: ...ches Section B 2 B 1 REQUIRED TOOLS Use the following tools to perform the procedures provided in this appendix Antistatic wrist strap Phillips screwdriver CAUTION An antistatic wrist strap is required provided with the module to perform the procedures in this appendix Use the antistatic wrist strap when performing any of the procedures in this appendix to minimize ESD damage to the devices involv...

Страница 48: ... Switch definitions and positions are as follows Switches 1 through 4 For Enterasys Networks use only Switch 5 If the boot up diagnostics have been disabled changing the position of this switch will enable them Figure B 1 Mode Switch Location v CAUTION Read the appropriate sections to be fully aware of the consequences when changing switch settings Only qualified personnel should change switch set...

Страница 49: ...s you can either use the factory default settings or reenter your own parameters Switch 8 Reset Password Community Names Changing the position of this switch clears user entered passwords stored in NVRAM and restores the factory default passwords on the next power up of the device Once the module resets you can either use the factory default settings or reenter your own passwords NOTE Do not chang...

Страница 50: ......

Страница 51: ...0BASE T network 2 1 COM port pin assignments A 2 Connecting to the network 3 5 Connectivity introduction to 1 3 D Document conventions xiii E Environmental requirements A 1 F Flow Control 1 4 Front panel 1 2 G Getting help xiv GROUP SELECT button use of the 4 1 I Input Output Ports A 2 Installation connecting to the Network 3 5 L LANVIEW LEDs 4 1 Local Management introduction to 1 4 M Management u...

Страница 52: ...VLAN introduction to 1 4 Regulatory Compliance A 3 Related manuals xii Remote Monitoring RMON introduction to 1 3 RESET button 4 7 S Specifications A 1 Standards compatibility 1 5 Switching options introduction to 1 5 T Transmit LEDs viewing of 4 1 Troubleshooting 4 1 checklist 4 5 U Unpacking the module 3 2 V Viewing Receive and Transmit Activity instructions for 4 1 VLAN redirect function introd...

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