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PROBLEM SOLVING 

Issue

 

Possible Cause 

Solution 

After  power  on, 
there is no picture 

The  power  cord  is  not 
properly connected the plug is 
without power 

Plug  in  power  supply  and 
ensure  connection,  ensure 
normal voltage at outlet 

 
 
 
 
TV  with  images 
without audio 

HDMI  or  AV  cable  is  not 
connected properly 

Reconnect  or  replace  HDMI 
or AV cable 

Decoder is in Silent mode 

Please  press  "Mute"  button 
to restore audio 

 
Audio 

settings 

are 

not 

appropriate. 

Please  enter  the  menu 
settings, 

video 

settings, 

select 

the 

appropriate 

sound, channel and language 

The volume is too low 

Increase  the  volume  to  the 
decoder and TV separately 

 
 
 
Fail  to  connect  to 
the network 

The 

ethernet 

cable 

connection  is  not  connected 
properly 

Reconnect 

or 

replace 

ethernet cable 

 
Wi-Fi  off  or  the  signal  is  too 
weak 

Please  reset  Wi-Fi  or  set 
decoder position. If it's not 
possible,  connect  it  with 
ethernet cable 

 
 
 
Remote 

Control 

Failure 

The  remote  control  is  not  in 
the right direction 

Point  to  the  front  panel  of 
the decoder and try again 

The  remote  control  has  low 
batteries 

Please change the batteries 

The remote control is broken 

Please contact Entel 

Remote  Control  does  not 
work 

Pair  the remote control  with 
the decoder via Bluetooth 

 
 
 
 
 
 
 
 
 
 
 
 
 

Содержание DIW585 UHD

Страница 1: ...QUICK INSTALLATION GUIDE DIW585 UHD Entel...

Страница 2: ...fy the product yourself to avoid damage 8 Keep the product away from any heat source to avoid damage 9 The device must be kept in a dry place and area well ventilated away from any element that can ca...

Страница 3: ...s It is recommended to replace the batteries supplied for equivalent types only 17 Batteries should be disposed of at appropriate recycling points and not thrown away with household waste 18 This equi...

Страница 4: ...LIST OF ACCESSORIES Decoder x1 Control Remoto x1 AAA batteries x2 Power Source x1 HDMI cable x1 User Manual x1...

Страница 5: ...DWARE STRUCTURE Rear panel AV output Ethernet HDMI output S PDIF Power Source Input Optical Side panel TF Card USB 1 USB 2 Note Blue light indicates in power mode and Red light indicates in standby mo...

Страница 6: ...uetooth pairing press the OK keys Volume Down together on your remote control for 10 seconds 3 Voice Search Press the Google Assistant button on your remote control and speak clearly to access enterta...

Страница 7: ...nection to electric power Connect the power adapter to the decoder and then plug it into the power Step3 Network Connection Ethernet Cable Option Connect the decoder s Ethernet cable and the other end...

Страница 8: ...MP3 and other audio formats Video format H 265 10 bit 4K 2K 60fps VP9 4K 2K 60fps H 264 MPGE MKV MP4 and other video formats Photo format JPG BMP PNG and other image formats Net Wi Fi network 2 4G 5G...

Страница 9: ...appropriate sound channel and language The volume is too low Increase the volume to the decoder and TV separately Fail to connect to the network The ethernet cable connection is not connected properly...

Страница 10: ...ed for any other use For additional information on MPEG LA LLC please see http www mpegla com This product contains technology subject to certain intellectual property rights of Microsoft The use or d...

Страница 11: ...h can be determined by turning the equipment of and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Inc...

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