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Enphase Customer Support:

 enphase.com/en-us/support/contact

Safety and Advisory Symbols

+

DANGER

: This indicates a hazardous situation, which if not avoided, will 

result in death or serious injury.

*

WARNING

: This indicates a situation where failure to follow instructions 

may be a safety hazard or cause equipment malfunction. Use extreme 

caution and follow instructions carefully.

NOTE

: This indicates information particularly important for optimal system 

operation. Follow instructions carefully.

Safety Instructions

+

DANGER

: Risk of electric shock. Risk of fire. Only qualified electricians should 

install, troubleshoot, or replace the Enpower. 

+

DANGER: 

Risk of electric shock. Risk of fire. Do not attempt to repair the 

Enpower. Tampering with or opening the Enpower will void the warranty. 

If the Enpower fails, contact Enphase Customer Support for assistance at 

enphase.com/en-us/support/contact

.

+

DANGER

: Risk of electric shock. Do not use Enphase equipment in a manner 

not specified by the manufacturer. Doing so may cause death or injury to 

persons, or damage to equipment. 

+

DANGER

: Risk of electric shock. Do not install the Enpower without first 

removing AC power from the photovoltaic system and ensuring that the DC 

switch on the Enphase Encharge batteries are off. Disconnect the power 

coming from the photovoltaics and ensure that the DC switch on the En-

charge batteries are off before servicing or installing.

+

DANGER

: Risk of electric shock. Risk of fire. Do not work alone. Someone 

should be in the range of your voice or close enough to come to your aid 

when you work with or near electrical equipment. 

+

DANGER

: Risk of fire. Do not allow or place flammable, sparking, or explosive 

items near the Enpower.

+

DANGER

: Risk of electric shock. In areas where flooding is possible, install 

the Enpower at a height that prevents water ingress.

*

WARNING

: Risk of equipment damage. Enpower is shipped and stored on its 

back. The upright position is only needed when installed. 

*

WARNING

: You must install the Enpower only on a suitable wall using an 

Enphase wall-mount bracket.

*

WARNING

: Before installing or using the Enpower, read all instructions and 

cautionary markings in this guide and on the equipment.

*

WARNING

: Do not install or use the Enpower if it has been damaged in any 

way.

*

WARNING

: Do not sit on, step on, place objects on, or insert objects into the 

Enpower.

*

WARNING

: Do not place beverages or liquid containers on top of the 

Enpower. Do not expose the Enpower to flooding.

NOTE

: Perform installation and wiring, including protection against lightning 

and resulting voltage surge, in accordance with all applicable local electrical 

codes and standards. 

NOTE

: Because Encharge is grid forming, you must install signage in accord-

ance with NEC articles 705, 706, and 710. 

NOTE

: Using unapproved attachments or accessories could result in dam-

age or injury.

NOTE

: Install properly rated over current protection as part of the system 

installation.

NOTE

: To ensure optimal reliability and to meet warranty requirements, the 

Enpower must be installed and/or stored according to the instructions in this 

guide.

NOTE

: The Enpower is compatible only with the 

IQ Envoy or Envoy           

S-metered communications gateway properly fitted with USB hub, USB 

radios, and production and Consumption/PCS CTs. 

The 

Envoy 

is required 

for operation of the Enpower. Earlier versions of the Enphase Envoy commu-

nications gateway are incompatible.

NOTE

: The Enphase Enpower is intended to operate with an Internet connec-

tion through the Envoy. Failure to maintain an Internet connection may have 

an impact on the warranty. See Limited Warranty for full terms and services 

(enphase.com/warranty).

NOTE

: When replacing an Enphase Enpower, you must replace it with an 

Enpower of the same type, with the same AC current rating.

NOTE

: Properly mount the Enpower. Ensure that the mounting location is 

structurally suited to bearing the weight of the Enpower.

NOTE

: During use, storage, and transport, keep the Enpower: 

•  Properly ventilated

•  Away from water, other liquids, heat, sparks, and direct sunlight

•  Away from excessive dust, corrosive and explosive gases, and oil smoke

•  Away from direct exposure to gas exhaust, such as from motor vehicles

•  Away from falling or moving objects, including motor vehicles. If mounted  

   in the path of a motor vehicle, we recommend a 91cm (36-inch) 

   minimum mounting height

•  

In a location compliant with fire safety regulations

•  In a location compliant with local building codes and standards

1

NOTE

: While Enpower provides capability for connection of a generator, it 

does not presently support use with generators. Do not attempt to connect a 

generator until Enpower is ready to support a generator. This functionality is 

reserved for future use and will require an upgrade process to be followed by 

a qualified electrician.

2

NOTE

: Enpower is not suitable for use as service equipment in Canada.

SAFETY

IMPORTANT SAFETY INSTRUCTIONS. SAVE THESE INSTRUCTIONS. This guide contains important instructions that you must follow during installation 

and maintenance of the Enphase Enpower. Failing to follow any of these instructions may void the warranty (

enphase.com/warranty

).

In Case of Fire or Other Emergency

In all cases:

•  If safe to do so, switch off the AC breaker for the Enpower circuit, and if an 

isolator switch is present, switch off the AC isolator for the Enpower circuit.

• 

Contact the fire department or other required emergency response team.

•  Evacuate the area.

In case of fire:

• 

When safe, use a fire extinguisher. Suitable types are A, B, and C dry chemical 

fire extinguishers. Additional extinguishing media include carbon dioxide, or 

alcohol-resistant foams.

In case of flooding:

•  Stay out of water if any part of the Enpower or wiring is submerged.

• 

If possible, protect the system by finding and stopping the source of the 

water, and pumping it away.

•  If water has contacted the UNIT, call your installer to arrange a inspection. 

If you are sure that water has never contacted the battery, let the area dry 

completely before use.

In case of unusual noise, smell or smoke:

•  Ensure nothing is in contact with the Enpower or in the venting area on top of 

the Enpower.

•  Ventilate the room.

•  Contact Enphase Customer Support at 

enphase.com/en-us/support/contac

t.

Safety Instructions, continued

Environmental Protection

ELECTRONIC DEVICE: DO NOT THROW AWAY. Waste elec-

trical products should not be disposed of with household 

waste. Refer to your local codes for disposal requirements.

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