Enphase Customer Support:
enphase.com/en-us/support/contact
Safety and Advisory Symbols
+
DANGER
: This indicates a hazardous situation, which if not avoided, will
result in death or serious injury.
*
WARNING
: This indicates a situation where failure to follow instructions may
be a safety hazard or cause equipment malfunction. Use extreme caution
and follow instructions carefully.
✓
NOTE
: This indicates information particularly important for optimal system
operation. Follow instructions carefully.
Safety Instructions
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DANGER
: Risk of electric shock. Risk of fire. Only qualified electricians should
install, troubleshoot, or replace the Encharge Battery(ies).
+
DANGER
: Risk of fire or explosion. Only qualified personnel, using personal pro-
tective equipment (PPE) should transport or handle the Encharge Battery(ies).
+
DANGER
: Risk of explosion. Do not dispose of Encharge Battery(ies) in a fire
or by burning. The Encharge Battery(ies) can explode.
+
DANGER
: Risk of fire or explosion. This product is designed for stationary
installation only and should be used accordingly. It is not designed for mobile
applications such as installation and on vehicles and trailers and should not
be used in such applications.
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DANGER:
Risk of fire. During use, when stored, or during transport, keep the
Encharge Battery(ies) in an area that is well ventilated and protected from
the elements, where the ambient temperature and humidity are within -15° C
to 55° C (5° F to 131° F) and 5% to 100% RH, non-condensing, preferably out
of direct sunlight. Do not install the Encharge Battery(ies) at elevations over
2500 m (8,200 feet) above sea level.
+
DANGER:
Risk of fire. If the Encharge Battery(ies) generate smoke, remove
AC power from the Enphase System and turn the DC connect switch to the
off position so that charging/discharging stops.
+
DANGER:
Risk of electric shock. Risk of fire. Do not attempt to repair the
Encharge Battery(ies). DO NOT OPEN THE ENCLOSURE -- NO SERVICEABLE
PARTS. Tampering with or opening the Encharge Battery(ies) will void the
warranty. If the Encharge Battery(ies) fail, contact Enphase Customer Sup-
port for assistance at enphase.com/en-us/support/contact.
+
DANGER
: Risk of electric shock. Do not use Enphase equipment in a manner
not specified by the manufacturer. Doing so may cause death or injury to
persons, or damage to equipment.
+
DANGER
: Risk of electric shock. Do not install the Encharge Battery(ies)
without first removing AC power from the photovoltaic system. Disconnect
the power coming from the photovoltaics before servicing or installing.
+
DANGER
: Risk of electric shock. Always de-energize the AC branch circuit
during an emergency and/or before servicing the Encharge Battery(ies).
Never disconnect the DC switch under load.
+
DANGER
: Risk of electric shock. Risk of high short-circuit current. Observe
the following precautions when working on batteries:
• Remove watches, rings, or other metal objects.
• Use tools with insulated handles.
• Wear insulating gloves and boots.
• Do not lay tools or metal parts on top of batteries.
+
DANGER
: Risk of electric shock. Risk of fire. Do not work alone. Someone
should be in the range of your voice or close enough to come to your aid
when you work with or near electrical equipment.
+
DANGER
: Risk of fire. Do not allow or place flammable, sparking, or explosive
items near the Encharge Battery(ies).
+
DANGER
: Risk of electric shock. In areas where flooding is possible, install
the Encharge Battery(ies) at a height that prevents water ingress.
+
DANGER
: Risk of electric shock. AC voltage is present at the output when the
DC switch is on.
+
DANGER
: Risk of electric shock. Branch circuit protection must be off before
switching DC power on or off.
+
DANGER
: Risk of electric shock. The DC switch must locked in the OFF
position for shipping and service.
*
WARNING
: Risks of electric shock, energy hazard, and chemical hazard. Do
not disassemble.
*
WARNING
: Risk of equipment damage. During use, storage, transport, or
installation, always keep the Encharge Battery(ies) in an upright position.
*
WARNING
: You must install the Encharge Battery(ies) only on a suitable wall
using an Enphase wall-mount bracket.
*
WARNING
: Before installing or using the Encharge Battery(ies), read all
instructions and cautionary markings in this guide and on the equipment.
*
WARNING
: Do not install or use the Encharge Battery(ies) if it has been
damaged in any way.
*
WARNING
: Do not exceed the maximum number (3) of Encharge Batteries in
a 20 A AC branch circuit.
*
WARNING
: Do not sit on, step on, place objects on, or insert objects into the
Encharge Battery(ies).
*
WARNING
: Do not place beverages or liquid containers on top of the Encharge
Battery(ies). Do not expose the Encharge Battery(ies) to liquids or flooding.
*
WARNING
: When placing the Encharge Battery(ies) in storage, ensure that
AC power is not present and that the DC switch is in the Locked position.
While in storage, damage to the battery can occur from over-discharge.
If the battery state of charge falls to 0%, the Encharge Battery(ies) can be
damaged or destroyed. Because of this, the Encharge Battery(ies) must only
be stored for a limited amount of time.
• The Encharge Battery(ies) must be installed and energized by the “Must
Energize By” date on the shipping box label.
• The Encharge Battery(ies) must have a charge state of no more than 30%
when placed in storage. To do this, the Encharge Battery(ies) must be placed
in
Sleep Mode
.
• If the Encharge Battery(ies) is already been installed, it must be placed
into
Sleep Mode
prior to uninstalling. A battery in
Sleep Mode
can be
stored a maximum of two months after being placed into
Sleep Mode
.
✓
NOTE
: Perform installation and wiring, including protection against lightning
and resulting voltage surge, in accordance with all applicable local electrical
codes and standards.
✓
NOTE
: Because Encharge Battery(ies) are grid forming, you must install
signage in accordance with NEC articles 705, 706, and 710.
✓
NOTE
: Using unapproved attachments or accessories could result in dam-
age or injury.
✓
NOTE
: Install properly rated over current protection as part of the system
installation.
✓
NOTE
: To ensure optimal reliability and to meet warranty requirements,
the Encharge Battery(ies) must be installed and/or stored according to the
instructions in this guide.
✓
NOTE
: The Encharge Battery(ies) are compatible only with the
IQ Envoy
communications gateway properly fitted with USB hub, USB radios, and
production and consumption CTs.
The
IQ Envoy
is required for operation of
the Encharge Battery(ies). Earlier versions of the Enphase Envoy communi-
cations gateway are incompatible.
✓
NOTE
: The Enphase Encharge Battery(ies) are intended to operate with an
Internet connection. Failure to maintain an Internet connection may have
an impact on the warranty. See Limited Warranty for full terms and services
✓
NOTE
: When replacing Enphase Encharge Battery(ies), you must replace with
an Encharge Battery(ies) of the same type, with the same AC current rating.
✓
NOTE
: When disconnected and stored, no automatic charge of the battery
is possible.
✓
NOTE
: Properly mount the Encharge Battery(ies). Ensure that the mounting lo-
cation is structurally suited to bearing the weight of the Encharge Battery(ies).
✓
NOTE
: During use, storage, and transport, keep the Encharge Battery(ies):
• Properly ventilated
• Away from water, other liquids, heat, sparks, and direct sunlight
• Away from excessive dust, corrosive and explosive gases, and oil smoke
• Away from direct exposure to gas exhaust, such as from motor vehicles
• Free of vibrations
• Away from falling or moving objects, including motor vehicles. If mounted
in the path of a motor vehicle, we recommend a 91 cm (36-inch)
minimum mounting height
• At an elevation of lower than 2,500m (8,200 feet) above sea-level
• In a location compliant with fire safety regulations
• In a location compliant with local building codes and standards
✓
NOTE
: Conditions for the Encharge installation site apply also to storage
conditions.
SAFETY
IMPORTANT SAFETY INSTRUCTIONS. SAVE THESE INSTRUCTIONS. This guide contains important instructions that you must follow during installation
and maintenance of the Enphase Encharge Battery(ies). Failing to follow any of these instructions may void the warranty (
In Case of Fire or Other Emergency
In all cases:
• If safe to do so, switch off the AC breaker for the Encharge Battery circuit,
and if an isolator switch is present, switch off the AC isolator for the
Encharge Battery circuit.
• Contact the fire department or other required emergency response team.
• Evacuate the area.
In case of fire:
• When safe, use a fire extinguisher. Suitable types are A, B, and C dry chemical
fire extinguishers. Additional extinguishing media include carbon dioxide, or
alcohol-resistant foams.
In case of flooding:
• Stay out of the water if any part of the Encharge Battery(ies) or wiring is
submerged.
• If possible, protect the system by finding and stopping the source of the
water, and pumping it away.
• If water has contacted the battery, call your installer to arrange a inspection.
If you are sure that water has never contacted the battery, let the area dry
completely before use.
In case of unusual noise, smell or smoke:
• Ensure nothing is in contact with the Encharge Battery(ies) or in the venting
area of the Encharge Battery(ies).
• Ventilate the room.
• Contact Enphase Customer Support at enphase.com/en-us/support/contact.
Safety Instructions, continued
Environmental Protection
ELECTRONIC DEVICE: DO NOT THROW AWAY. Waste electrical
products should not be disposed of with household waste.
Proper disposal of batteries is required. Refer to your local
codes for disposal requirements.
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