Help and Support
Help is available through the normal help menu within the software.
This guide and other documentation including the most up to date Frequently Asked
Question’s (FAQ’s) are available from the support page of the Enigma Recovery
website.
You may need to install a version of Acrobat reader, which is free to download, to
access this material.
If you have not found a solution by visiting our website page,
http://www.enigma-recovery.com/support
Enigma Recovery does provide technical support via email - please send your
query complete with the serial number by completing the online support ticket also
available from the support web page (you will need to have registered your product
first).
We will endeavour to reply to your query as quickly as possible (usually within 48
hours of receiving the ticket).
Please take a moment to register your product! Either use the attached warranty card
or register by visiting our website and completing the registration form online.
This will entitle you to FREE technical support for 1 year from date of purchase (please
ensure you have kept evidence of your purchase - your receipt or invoice from the
retailer). Failure to register will void any technical support you may require.
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