Draft version EP-236-1.1UM
Confidential – Do Not Reproduce or Forward
31
the 3-way conferencing, leaving the remaining two parties
still in conversation.
5. 3-Way Conferencing with a Second Phone Line:
a. Press number “1” and enter a phone number to call
another phone line.
b. After the second line answers, press the CONF (Left) soft
key.
c. One handsets and two phone lines can now talk
simultaneously.
i. If one phone line hangs up, the handset continues
talking to the remaining phone line.
ii. If the handset presses END key, the 2
nd
phone line
will be dropped. The handset and the first phone line
continue conversation.
Notes:
1. 3-way conferencing between 3 handsets is not supported.
2. Unlike 3-way conferencing provided by the phone company, 3-
way conferencing involving 2 phone lines will take up two
physical lines, leaving only two lines left available for other
handsets.
Call Forwarding
1. A handset can direct the base station to forward all future
phone calls to be routed to another handset or another phone
number.
2. Press handset Menu (Right) soft key.
3. Press the number “5”, this will enter the handset setting menu.
4. Press number “3”, handset enters call forwarding setting mode.
5. Use Up/Down arrow to scroll up and down the selection (Off,
Another Handset, External Line).
6. Make a selection (default = Off) and press SAVE (Left) soft
key.
7. When prompted, enter a two-digit handset ID or an external
phone number, up to 14 digits.
Draft version EP-236-1.1UM
Confidential – Do Not Reproduce or Forward
32
8. A warning message “All calls are forwarded” will appear on the
handset LCD.
9. To turn off call forwarding, repeat the above procedures and
select “Off”.
Notes:
1. Because this setting is stored both on the handset and on the
base station, the handset must be in range with the base to
change setting.
2. A
warning
message
will appear on the handset LCD to inform
the handset that all calls are forwarded.
3. Calls can be forwarded to another handset or a phone
number, but not both. Setting a call forwarding address will
automatically replace the previous setting.
4. There is no call forwarding announcement, the caller is not
aware of the call is being forwarded.
5. Call forwarding can be only one-hop. That is, for example, if
Handset 11 forwards calls to Handset 22, but Handset 22 also
sets calls forwarding to another handset, calls for Handset 11
are still routed to Handset 22.
Auto-Attendant (AA)
1. When enabled by the administrator, an automated attendant
would greet a telephone line incoming call.
2. The caller will be prompted by the greeting message to enter a
two-digit extension number (Handset ID) or press “0” for
operator.
3. The greeting message is user programmable. The Handset
ID that is designated as the operator is also user
programmable.
•
Default greeting message (Main OGM): “Please enter the
extension number or press 0 for the operator.”
•
Default operator: Handset 10.
4. AA will ask for another handset ID if the first entry is invalid
(no registered handset with that ID) with the announcement
(OGM2): “The extension you entered is invalid, please try
another extension or press 0 for the operator.”