EnGenius EDS5255 Скачать руководство пользователя страница 160

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159

Trouble Shooting

8.1.

Viewing Your Video

How do I view using a mobile?

You can view your video on your mobile devices (iOS or Android) by using

EnViewer

. EnViewer is an App that allows you to view and manage

your camera at real time.

Where can I download my app?

You can download it by searching APP store (iOS) or Google Play(Android) for “EnViewer”. You can also scan the following QR code to download

EnViewer

directly.

Содержание EDS5255

Страница 1: ...0 Business Solutions 2Megapixel Full HD Wireless Bullet Network Camera EDS5255 ...

Страница 2: ...etup 11 2 2 Wall Mount 15 2 3 IP Camera Connection 17 2 3 1 Connecting via Ethernet Cable 18 3 Accessing the Camera after Installation 19 3 1 Managing using PC or Laptop 20 3 1 1 EnViewer Finder 20 3 1 1 1 EnViewer Finder DDNS 28 3 1 1 2 EnViewer Finder Config 30 3 1 1 3 EnViewer Finder Upgrade 33 3 1 1 4 EnViewer Finder Reset 34 3 1 1 5 EnViewer Finder Reboot 35 3 1 2 Web Browser 36 ...

Страница 3: ...ting the Storage Folder 48 4 1 5 Adding a User Account 49 5 User Interface 50 5 1 Navigation Panel 51 5 2 Live View Settings 54 5 3 Main Menus 57 5 4 System 59 5 4 1 Status 60 5 4 2 Service Port 61 5 4 3 Time 62 5 4 4 PC Storage Path 63 5 4 5 Firmware 64 5 4 6 Backup 67 5 4 7 Reboot Reset to Default 72 5 4 8 Language 73 5 5 Network 74 5 5 1 IP Configuration 75 5 5 2 EnGenius Cloud Service 79 ...

Страница 4: ... 5 7 2 2 Flicker Control 98 5 7 2 3 Mirror 99 5 7 2 4 Day Night Mode 101 5 7 3 Advanced 102 5 7 4 Privacy Mask 104 5 8 Event Management 105 5 8 1 Event Control 106 5 8 1 1 Motion Detection 109 5 8 1 2 Tampering Detection 112 5 8 1 3 Event Action 113 5 9 Event Server 115 5 9 1 Network Storage 117 5 9 1 1 NFS Network File System 118 5 9 1 2 SAMBA 119 ...

Страница 5: ... Storage Function 135 5 12 Camera Profile 139 5 12 1 Add Profile 139 5 12 2 Edit Profile 142 5 12 3 Delete Profile 143 5 12 4 Synchronize 144 5 13 Fine Tune Camera Configuration set by the Router 145 5 14 Access the Media files on the Router 146 5 14 1 Using web browser 146 5 14 2 Using Windows File Explorer 150 6 Camera Connecting to Other Router 153 7 Application Guide 154 7 1 Example Remote Sur...

Страница 6: ...2 Configure Motion Detection 157 7 1 3 Step 3 Configure Event Action 158 8 Trouble Shooting 159 8 1 Viewing Your Video 159 8 2 Networking 161 8 3 Security and Privacy 162 8 4 Cloud Video Services 163 9 Appendix 164 ...

Страница 7: ...t Vision feature can assist to deliver 24 7 non stop monitoring With the support of patented EnGenius Cloud service users can monitor their surveillance networks remotely in real time any time anywhere on any computer or on iOS or Android based mobile devices using EnGenius APPs 1 1 Introduction This document will guide you through detail steps for EDS5255 installation and both basic and advanced ...

Страница 8: ...nnecting the product in an office or any public setting you may need to consult the IT department in charged for IP setting detail to avoid IP address conflict Like all electronic devices do not install the product in hazardous environment where humidity or temperature is high to avoid danger This camera is designed for IP66 waterproof usage when the camera is wall mount installed please secure th...

Страница 9: ...utomatic Activation System Wireless N Network Compliant with Optimum Wi Fi Performance Supports Simultaneous Dual Stream Recording with High Speed H 264 Encoding Multiple Storage Options Samba FTP Client to Save to an External Storage Supports Push Message and Play Back on Smart Devices triggered by Motion EnGenius Cloud Services Supported Apps and Web based Services ...

Страница 10: ...9 1 4 Package Contents The package should contain all of following items shown below ...

Страница 11: ...10 1 5 Physical Description ...

Страница 12: ...red and tested before hardware installation especially if it is mounted on a wall Please also make sure the power outlet is available near the installation site I Basic Connection without PoE A Connect the camera to a switch via Ethernet Cable B Connect the supplied power cable from the camera to the power outlet ...

Страница 13: ...12 ...

Страница 14: ...ower over Ethernet PoE Connection A When connecting to PoE Enabled Switch The camera is PoE compliant please connect the Ethernet Port from the Cable Harness to a PoE enabled Switch using single Ethernet Cable ...

Страница 15: ...14 B When connecting to a non PoE Switch Connect the camera to a non PoE Switch via PoE Injector optional ...

Страница 16: ...ng to the screw holes at the base of mounting bracket Insert the plastic anchors into the pilot holes and align the holes at the base of the bracket with plastic anchors Once aligned insert the provided screws through the holes at the base of camera bracket and ensure the cable is seated in the cable channel Screw and tighten the bracket in place ...

Страница 17: ...16 Please loosen the screw A B before you turn the camera housing to do vertical and rotation Align the camera to the correct field of view and tighten the screw A B to lock it into the place ...

Страница 18: ...n then access the camera through the Internet anytime anywhere This section will guide you through the connection setup Please follow the following guide step by step to setup the connection between your camera and the router There are two ways to establish connection between the camera and router Wired Ethernet and Wireless Wi Fi PoE Gateway Router Modem Internet WAN Ethernet Wi Fi ...

Страница 19: ...ou may be required to switch to wireless setting or purchase a longer cable to extend the camera for longer range As a rule of thumb if your camera is close enough to the router use Ethernet cable if possible for optimized result and for wall mount installation it s best to adopt wireless setup You can choose either way for the application you find suitable Internet Gateway Router Modem WAN RJ 45 ...

Страница 20: ...ilar to the following diagram You can manage the camera using your PC Laptop Tablet or iOS Android based on mobile phone we will call it management station in the following context The key point is that management station and the camera must be connected under the same subnet Management Station Gateway Router Ethernet Wi Fi Wire Setup Wireless Setup ...

Страница 21: ...you discover the camera within a local network You should be able to find the tool inside the CD Please install the tool to your management station desktop for quick access when you need it Please take note of the IP address shown In this example 192 168 0 101 is the camera IP address Double click on the icon to run ...

Страница 22: ...rs on the list Please turn off any heavy loading applications such as P2P that may occupy your network Enter Username and Password for the selected camera on the list Click on Next to start configuration The EnViewer Finder will guide you step by step through the basic settings Network DDNS and Config You can also switch between settings by clicking the icons on the panel Rescan the network for ca...

Страница 23: ...22 Go to DDNS setting Go to Camera Video Configuration setting Upgrade the current camera firmware Reset the current camera to factory default Reboot restart the current camera ...

Страница 24: ...23 EnViewer Finder Network ...

Страница 25: ...ress from your router automatically The requirement is that your router should enable DHCP which is basically the default setting for most of the home router vendors You are not required to enter any IP related information Manual You will need to assign the IP address details in TCP IP section Please ensure that the IP address is not being used by someone else in the network ...

Страница 26: ...net service is using PPPoE protocol Please consult your local ISP provider for more detail Basically the PPPoE setting is exactly the same as your router You need to provide at least the Username and Password to get access UPnP this feature must be enabled so that the camera can be discovered by UPnP services Leave it enabled if you unsure what UPnP is ...

Страница 27: ...ult the camera is connected to a public NTP server pool ntp org and its time is always synchronized with the server over the Internet Normally you only need to change the Time Zone Choose the one that matches your location Leave the other setting as default should be fine Setting the wrong time server or time zone will result in inaccurate scheduling and time stamp ...

Страница 28: ... password You will need to provide your new password next time upon login to the camera through EnViewer Finder or Web Browser The Camera Name is the camera host name that represents the identity of the camera If you installed several cameras please assign a unique name for each camera for better identification ...

Страница 29: ...28 3 1 1 1 EnViewer Finder DDNS ...

Страница 30: ...ng used by others then you can access the camera with both your default DDNS and the new alias DDNS ab19791220 engeniusddns com Refresh Time options are 3HR 6HR 9HR 12HR and 24HR DDNS server needs to synchronize with your IP address often so that you can access your device over the Internet with DDNS name Depends on your Internet Service provider your WAN IP address lease time will be different Yo...

Страница 31: ...30 3 1 1 2 EnViewer Finder Config ...

Страница 32: ...to worry about this page setting However you may need to know that the camera has two concurrent video streams running at the same time Stream 1 serves for monitoring over browser while Stream 2 serves mobile APP EnViewer The reason that Stream 2 has lower resolution VGA is that mobile devices have smaller screens and have limited network bandwidth than regular PC Laptop therefore keeping lower re...

Страница 33: ...his setting affects the quality of the video High frame rate results in smoother video but larger video file Please Select this option before hitting Finish button This will open the web browser with the detect Camera IP address entered in the web browser URL for you Please bookmark it to your favorite so that you don t have to memorize the IP address when next time you want to login into the came...

Страница 34: ...ature improvement please download the latest firmware file to your local computer first before proceeding further Click Browse and select the firmware file you downloaded Click Update to proceed with upgrade process It may take a moment for the upgrade process please wait patiently WARNING Do not turn off the device in the middle of upgrade process Terminating the device during the process will da...

Страница 35: ...o its factory default state and your settings on the camera will be erased Note It will take a while for the camera to come back on again Therefore the camera will not appear on the camera list if you rescan the network before it resets to default and boots up ...

Страница 36: ...ra on EnViewer Finder if the camera stops responding for unknown reason Click on Yes to proceed Note It will take a while for the camera to come back on again Therefore the camera will not appear on the camera list if you rescan the network before it boots up ...

Страница 37: ...previous section if you do not know the IP address or DDNS of your camera For this example we have our DDNS and IP address as follows DDNS ab19791220 engeniusddns com IP Address 192 168 0 101 If you are using EnGenius Intelligent Router or IoT Gateway please proceed to Manage camera over EnGenius Router chapter If not please proceed to First Time Basic Setting chapter for more detail guide on came...

Страница 38: ...outer or IoT Gateway you can manage the camera through the router management interface The benefit of this is that you can manage both the router and the camera on a single integrated user interface Please refer to Manage camera over EnGenius Router section for detail ...

Страница 39: ... Phones You can manage your camera over Tablet or Mobile Phones using the free EnGenius APP EnViewer EnViewer currently supports the two most popular Android and iOS platforms Please search the keyword EnViewer in Google Play or iOS Store ...

Страница 40: ...me Basic Settings Open your browser and type in the camera IP e g 192 168 0 103 address or the given DDNS name printed on the label on the back of your camera e g 0f9e76a engeniusddns com using a regular web browser ...

Страница 41: ...e informed to download and install WebCMS Please click on Download WebCMS to start download you will be required to have Internet connection on your router WebCMS enables browsers to support camera feature Don t worry if you are prompted with a different version number because the software upgrades from time to time ...

Страница 42: ...41 If prompted with the following question click on Save Internet Explorer Save the downloaded file ...

Страница 43: ... completed you MUST close all the browsers before install WebCMS Double click on WebCMS to install the program You may not have noticed the installation is very fast it only takes a few seconds for WebCMS to be installed ...

Страница 44: ...eing grey color in the viewer it is because the camera has detected insufficient of light in the room and enabled night vision mode automatically If you point your camera to a brighter area you should be able to see it switched to normal color mode Try a few places to get a feeling on how it works If listening closely you may hear the click sound from the camera when night vision is switched on an...

Страница 45: ...e user interface language The default factory language is English To change the language click on icon the make the change On the language list click to select the one you feel comfortable with from the list The user interface with refresh automatically with your chosen language ...

Страница 46: ...in Menu select Network UPnP Then you may want to assign the camera with proper names for better identification if you have several cameras at the same time Meaningful names such as living room kitchen baby room or any other descriptions you find suitable to describe the space being monitored Select Network UPnP ...

Страница 47: ...46 Hostname Enter a new name into this field Click Apply to change the camera name ...

Страница 48: ...mera Time It is crucial to setup camera time properly so that scheduling can be arranged and events be recorded with accurate date and time On the Main Menu select System Time Please refer to Chapter 5 for time setting detail ...

Страница 49: ...48 4 1 4 Setting the Storage Folder The Storage Folder is the location where media files will be placed On the Main Menu select System PC Storage Path Please refer to Chapter 5 for detail setting ...

Страница 50: ...49 4 1 5 Adding a User Account On the Main Menu select User Management User Account Please refer to Chapter 5 for User Management for adding a User ...

Страница 51: ...50 5 User Interface Camera management page allows you to view and configure the camera at real time This chapter will introduce all supported features and detail configurations ...

Страница 52: ...51 5 1 Navigation Panel ...

Страница 53: ... refer to User Management section Administrator has full control of all the camera settings The viewer only has camera view features The descriptions are as follows Switch the management page to camera viewer within which snapshots or video clips can be taken at real time Switch the management page to camera setting Please refer to Main Menu section for detail camera setting Allows user to change ...

Страница 54: ...53 Logout ...

Страница 55: ...54 5 2 Live View Settings ...

Страница 56: ...hich has smaller screens You can preview each stream at real time by selecting it from the list This opens the local folder where the real time captured images and clips are stored You may change the folder path at Main Menu System PC Storage Path This switch only applies to resolution 640 x 360 When enabled the preview image will switched to 1 1 mode By default the image will expand and fill the ...

Страница 57: ... ESC button to cancel the full screen mode ePTZ display the digital zoom in for the region of interest use your mouse to move the green window at the left bottom to the area you intend to monitor This button takes a snap shot on the real time view and store the image in the local folder ...

Страница 58: ... when icon changed to purple icon the camera is recording To stop recording simply click the button again 5 3 Main Menus Only Administrator Users can get access to Main Menus Viewers do not have the privilege of changing camera settings To get access to the Main Menu click on the setting icon The Main Menu is shown below ...

Страница 59: ...58 ...

Страница 60: ...59 5 4 System The System setting menu consists of system related configurations ...

Страница 61: ...60 5 4 1 Status Status Page displays the detail system level information on the page including current time firmware version DDNS name IP address and etc ...

Страница 62: ...fault setting is as follows This is only reserved for advanced users who want to keep certain ports for other particular services Changing the ports will result in unexpected result Unless necessary please keep the default setting ...

Страница 63: ...ver the Internet Normally you only need to change the Time Zone Choose the one that matches your location Leave the other setting as default should be fine Setting the wrong time server or time zone will result in inaccurate scheduling and time stamp Time Setup synchronized with time server manually setup or synchronized with PC time Time Zone select time zone NTP Time Server the time server addre...

Страница 64: ...nge the path Snapshot File Type support image format JPG PNG BMP Recording File Type support format AVI MP4 Compression rate comparison High to Low JPG PNG BMP MP4 AVI You should consider keeping the default setting because it reduces image or clip file size ...

Страница 65: ...t firmware New firmware may contain bug fixes or feature improvement which is beneficial to you Either download the latest firmware file to your local computer or use Auto Firmware Upgrade when Internet connection is available For manual upgrade click Browse and select the firmware file to start upgrading firmware ...

Страница 66: ...65 Select the downloaded new firmware then click on Open ...

Страница 67: ...rmware It may take a moment for the upgrading process please wait patiently WARNING Do not turn off the device in the middle of upgrade process Terminating the device during the process will damage the device and may cause the device to fail ...

Страница 68: ...p There are times that you may want to test new settings or keep different settings for different application scenarios You can do this with following steps Save Settings Click Save to initiate setting backup process ...

Страница 69: ...68 Click Save to store the file to the chosen location ...

Страница 70: ...69 Restore Settings Click on Browse to select the backup file ...

Страница 71: ...70 Choose the configuration file and click on Open Click on Upload to start storing process ...

Страница 72: ...a moment for the uploading process please wait patiently WARNING Do not turn off the device in the middle of the upload Terminating the device during the process will damage the device and may cause the device to fail ...

Страница 73: ...ry default To reset to default click on the button Reset to Default If the camera for some reason stop responding or acting abnormally you can choose to Reboot the Device If the device still does not recover to normal operation please consider to perform a hard reset unplug and re plug the power adapter ...

Страница 74: ...nterface language is English you can change the language with just a mouse click On the language list click to select the one you feel comfortable with from the list The user interface with refresh automatically with your chosen language ...

Страница 75: ...74 5 5 Network The Network setting menu consists of Network related configurations ...

Страница 76: ... Configuration setting allows you to change the method with which the camera obtains its IP address The default setting Dynamic IP DHCP is applicable to most of the application scenario However advanced users can also change to Static IP or PPPoE whichever suit the purpose Mode Static IP PPPoE and Dynamic IP DHCP ...

Страница 77: ...tic IP you need to specify the detail IP settings similar to above Please note that if you are managing your camera in local network similar to the example shown above you will need to configure your management PC Laptop under the same domain ...

Страница 78: ...ect the camera directly to your modem given that you are using PPPoE for your Internet service Please consult your local network service provider for more detail Basically the PPPoE setting is exactly the same as what your home router You need to provide at least Username and Password to get access ...

Страница 79: ...nto the field Click Apply when configuration is done to activate new settings Note If you have a working Internet connection through your router there is no need to type in the MAC address Providing such MAC address only if the IP address assigner binds each IP with a specific MAC address ...

Страница 80: ...79 5 5 2 EnGenius Cloud Service You must Enable EnGenius Cloud first and then choose the Type ...

Страница 81: ...nternet using a fixed DDNS name You can either use the default EnGenius DDNS Service or other 3rd party Service you prefer Users are recommended to use the free DDNS address printed on the label enclosed in the package This is because ISP often leases dynamic WAN IP address that changes from time to time DDNS domain name will always be the same even if the WAN IP address changes The domain name ca...

Страница 82: ...ability by clicking on the button Availability Check for verification In this example superman engeniusddns com is available That is when the setting is activated both DDNS name superman engeniusddns com and 0e95c28 engeniusddns com can be used to access this camera Refresh Time options are 3HR 6HR 9HR 12HR and 24HR DDNS server needs to synchronize with your IP address often so that you can access...

Страница 83: ... DDNS server will check the synchronization every 24 hours Normally the default setting 24HR is okay for most cases DDNS Status when working properly it should show Connected Note DDNS will only work only if your router is connected to the Internet If router is not connected to the Internet your DDNS status will show Disconnected ...

Страница 84: ...urpose You should provide your account information so that the camera can communicate with the selected DDNS vendor Your third party DDNS service account credential should include the following information Host Name please enter your registered Host Name Username please enter your registered Username Password please enter the password for this Click Apply when configuration is done to activate new...

Страница 85: ... access over the Internet possible using camera DDNS name You won t be able to access the camera if you disable UPnP feature Please keep it Enable if you are not sure Hostname You may rename your camera to other meaningful names such as storage room lobby or any other descriptions you find suitable to describe the space being monitored UPnP Enable or Disable UPnP Traversal Enable or Disable Click ...

Страница 86: ...ess the configuration Main Menu On the other hand we also need to enable camera s wireless feature please check again to ensure you have wireless enabled All wireless related settings can be found under Wireless menu The camera store several AP profiles candidate AP list although only one AP will be connected at any given time 5 6 1 Basic On the Main Menu select Wireless Basic ...

Страница 87: ...reless access points AP When prompted with Site Survey window click on Refresh button if you do not find your AP on the list On the site list choose your preferred AP and then click Add to AP Profile Then on the AP Profile Settings window please check if the security settings are correct Please review the settings Encryption WPA type and ...

Страница 88: ...l change the settings if they do not match with the actual AP wireless security settings Enter your Pre Shared Key and press Save to complete the setting Please wait for a moment for the setup to complete While waiting you can remove RJ45 Ethernet Cable from the camera It may take a moment for the camera to detach from wired network and ...

Страница 89: ...n both the camera and the AP at the same time so that they can find each other Normally for WPS enabled products you should be able to find the WPS button on the product Only few rare cases that require user to initiate WPS process over web page Make sure WPS feature is Enabled on both the camera and your AP or wireless router Then you need to know how to initiate AP or wireless router s WPS proce...

Страница 90: ...s Start to Process Wait a minute for two devices to establish the wireless connection Done NOTE For WPS to setup wireless connection successfully timing is essential Once AP or wireless router has initiated WPS process your camera WPS process must be initiated within a given time range It would be best if you have two devices in close range so that WPS process on both sides can be initiated immedi...

Страница 91: ...90 5 6 3 AP Profile You can keep several AP Profiles settings if your application may need to switch between APs in case one of them failed Each profile matches to a specific AP ...

Страница 92: ...91 5 7 Media All media quality related settings can be found under Media menu These settings will have direct effect on the captured image or video ...

Страница 93: ...92 5 7 1 Video ...

Страница 94: ...93 Enable it is recommended that you enable Time Stamp and Video Title the timestamp will show on the top left corner of your video as shown below ...

Страница 95: ...earer result When directly facing an outdoor window too much light you may want to lower the Brightness a bit There may be different settings under different circumstance therefore you should tune the setting if the image quality has become too low to serve its purpose Please refer to the following examples for comparison between low and high for each of the light settings ...

Страница 96: ...95 5 7 2 1 Light Setting Brightness Contrast ...

Страница 97: ...96 Sturation Sharpness ...

Страница 98: ...97 De noise Please note that some of the effects will be more obvious in higher resolution at real time ...

Страница 99: ...hich is a consequence of the AC power frequency 50 or 60 Hz As the light can change from picture to picture causing light flicker This will lead to inconsistent light source between each snapshot To eliminate flicker configure your camera to PAL 60Hz or NTSC 50Hz modes to compensate the effects Check the power supply of your region for proper setting ...

Страница 100: ... down for sideways That is the view become difficult to monitor when it is upside down The Mirror settings does not reflect on the preview at real time unlike lighting condition settings Therefore you have to click on Apply to see the result The following examples compares none with a chosen mirror effect Mirror Horizontal ...

Страница 101: ...100 None Mirror Flip Vertical None Flip Both Horizontal and Vertical None Both ...

Страница 102: ...de This controls Night Vision ON and OFF Auto auto detect light sufficiency and switch between Day and Night automatically Day force the camera to turn OFF Night Vision Night force the camera to turn Night Vision ON Day Night ...

Страница 103: ...anual Indoor Outdoor For regular users please choose indoor or outdoor if you are not sure about the terms and behavior the default values will the preconfigured The areas are grey out for preconfigured settings when you choose Indoor or Outdoor ...

Страница 104: ...103 Manual Choose Manual if you would like to fine tune some of the settings that suits your application Please be noted that these settings may have impacts on the image quality and performance ...

Страница 105: ...104 5 7 4 Privacy Mask Choose Enable if you would like to put certain areas in private Please use selected window to hide certain area for privacy purpose ...

Страница 106: ...105 5 8 Event Management This camera supports many smart features that allows you to utilize the camera in many application scenarios This section will introduce each of them in detail ...

Страница 107: ...condition an event will be triggered and proceed with the defined actions for instance taking snapshots or recording videos for the specified length of time and interval There are two profiles for default setting you can click Edit for detail settings or create a new profile by Add ...

Страница 108: ...e time range for each schedule Trigger Type by Time or Detectors if you select the detectors it can be trigger by Motion detection or Tampering detection Event Notification can send the message to user when event triggered you can select Push message E mail and VMS at the same time Event Action includes two types of the action when event triggered ...

Страница 109: ...d enable the correlate settings of Network Storage and FTP you can refer to Ch5 8 1 and 5 8 2 Snapshot to Network Storage FTP or E Mail please remember to setup and enable the correlate settings of Network Storage FTP E mail you can refer to Ch5 8 1 5 8 2 and 5 8 3 ...

Страница 110: ...109 5 8 1 1 Motion Detection ...

Страница 111: ...red Uncheck the window to remove the window from the view Sensitivity Level 0 to Level 100 with Level 100 being the most sensitive Depends on your application high sensitivity will trigger event more often than low sensitivity and produce more snapshots or videos However overly sensitive events will fill up the storage very quickly Even if you have unlimited storage space large amount of files can...

Страница 112: ...111 Therefore you can have a combination of three different detection window sizes ...

Страница 113: ...he live view page when motion triggered Sensitivity Level Level 0 to Level 100 with Level 100 being the most sensitive Depends on your application high sensitivity will trigger event more often than low sensitivity and produce more snapshots or videos However overly sensitive events will fill up the storage very quickly Even if you have unlimited storage space large amount of files can become a pr...

Страница 114: ...uration until Next Event can set 20sec s 30sec s 1min s 5min s 10min s if you set 20sec s for this item system will ignore any trigger during this 20sec s Event Snapshot Snapshot Duration can set 10sec s 20sec s if you set 10sec s for this item system will send a snapshot in every 10sec s ...

Страница 115: ...en alarm is triggered Note If setting Buffer Duration Until Next Event to 30 seconds the camera will keep recording for 30 seconds when event is triggered In this case if the Video Length is 10 seconds then 3 files will be generated for single instance of event If Video Length is 30 seconds then only 1 file will be generated Please note that pre event buffer will extend the length of the video cli...

Страница 116: ...s before setting camera Event or Schedule Recording You will have to tell where the captured images or clips are going to be stored The following concept diagram depicts the flow of the image file when and when captured The file is stored at one of the predefine storage locations ...

Страница 117: ... FTP are required to have existing servers ready for upload SMTP is good for small image capture since it sends the file through email You should choose what is best for your application SMTP Network Storage SAMBA Network Storage NFS FTP ...

Страница 118: ...twork Storage This camera supports two types of Network Storage NFS and SAMBA Before going further you need to Enable to configure the network storage first Please refer to the following sections for NFS and SMABA ...

Страница 119: ...FS server Path enter the initial path if applicable Folder Size storage allocated for the camera the default value 0 signifies infinity Overwrite when the defined folder is full the oldest files will be overwritten to accommodate the new one Click Apply when done ...

Страница 120: ...er Password password for accessing SAMBA server Folder Size storage allocated for the camera the default value 0 signifies infinity Overwrite when the defined folder is full the oldest files will be overwritten to accommodate the new one Click Test to verify the connection with the server using the username and password Click Apply when done ...

Страница 121: ...Port the FTP server port default 21 User Name username for accessing FTP server Password password for accessing FTP server FTP Path enter the initial path if applicable Click Test to verify the connection with the server using the username and password Click Apply when done ...

Страница 122: ...era to send captured images to the predefined email box to notify about an event or alarm SMTP is an email sender s server You need to check whether your email service provider supports SMTP and obtain the required information for this setting ...

Страница 123: ...p gmail com Port enter SMTP server port normally 587 or 465 Account the email account name if your email is myemail gmail com myemail is the account name Password the password you use to login into your email box From you can type in your email address or other address if you would like the receiver to reply the email to To enter the receiver email here usually your or the administrator s email Su...

Страница 124: ...cludes the network storage status total size and available size User can click the Refresh button to get the latest information of these information It depends on different browsers user can double click the mouse on the records of avi or jpg file to save and view the video or snapshot ...

Страница 125: ...istrator has full control over the camera settings while viewer only has the accessibility of watching the real time video Viewer account is particularly useful when you have multiple users such as other staff members You may have many administrators as well as viewers depending on your needs ...

Страница 126: ...125 Administrator has full control of the camera interface with configuration features as shown below Viewer only has basic camera view interface ...

Страница 127: ...126 5 10 1 Add User User Name enter username Password enter password Confirm Password enter password for confirmation Authority select Administrator or Viewer Click Add to add the user ...

Страница 128: ...127 5 10 2 Edit User Select a user from the list by click on the check box Click Edit to change the user account setting ...

Страница 129: ...128 Make the changes and then click Edit to save the changes Once all necessary changes are made to the accounts click Apply to make the changes affective ...

Страница 130: ...129 5 10 3 Delete User On the user list select the user account to be deleted Click on Delete Selected to delete the account When prompted with delete confirmation click Yes to delete ...

Страница 131: ...130 Once all necessary changes are made to the accounts click Apply to make the changes affective ...

Страница 132: ...st Here will list the devices which enable the feature of push message on this camera When an event triggered camera will send the message to all the devices in this list You can click Delete to disable the feature of the mobile device ...

Страница 133: ...y with ease EnGenius bundles cameras with Intelligent Router and IoT gateway series and provides a single point of entrance for integrated management Traditionally if you have multiple cameras installed you will need to go through the tedious configurations on each of the camera The benefits of Smart Recording are as follows 1 Easy and Integrated Access EnGenius ...

Страница 134: ...tegrated Storage Smart Recording technology integrates the EnGenius Intelligent Router and IoT Gateway storage feature and allows you to store the media files on the centralized storage over the router EnGenius ...

Страница 135: ...own as Port Forwarding because your camera is installed under a local network Smart Recording technology takes care of all the complicated setup and leave you with ease of control That is you will be able to access any of the cameras in your home by providing their DDNS names on EnViewer or web browser if you are using PC Laptop EnGenius Other ...

Страница 136: ...ng about Smart Recording is that you can make use of the EnGenius Router Storage function You should attach an external USB storage device portable hard disk or USB flash drive to your router Enter the Username and Password of your router and press Login ...

Страница 137: ...dy enabled Then Enable Samba Service and click on Apply to activate the function On your router s Main Menu Click System IP Camera to access the connected cameras Note that only EnGenius Cameras can be managed collectively by EnGenius Router For other vendor s cameras you still have to configure them one by one manually ...

Страница 138: ...137 You should be see all your cameras listed on the IP Camera Client Table If not click Refresh button to scan the network again Please be noted that only EnGenius Cameras will be listed on the table ...

Страница 139: ...138 Connect You can get access to the selected cameras camera mange page Add Profile Add the selected camera to a profile please refer to next section for more detail on Profile ...

Страница 140: ... to a profile so that the router has the privilege to configure your camera and link them together 5 12 1 Add Profile This example shows 4 connecting cameras on the router We have chosen to add two cameras Lobby and Entrance for demonstration purpose Click on Add Profile button to add the chosen camera ...

Страница 141: ... Motion Recording Enable Disable this type of recording Over Write Enable Disable over writing the old files when there s no space for storing the new files Folder Name The name of the folder where the media files of this camera will be stored on the router storage Storage Size put 0 if storage is unlimited Click Apply when done ...

Страница 142: ...141 The added cameras will be listed as shown below You can Edit or Delete profile by selecting the profile and click on the buttons below ...

Страница 143: ...142 5 12 2 Edit Profile Select the camera profile and then click Edit button to make the changes ...

Страница 144: ...143 5 12 3 Delete Profile Select the camera profile and then click Delete Selected button to delete the profile Click Delete All to delete all the profiles ...

Страница 145: ...144 5 12 4 Synchronize ...

Страница 146: ...ormation on what actually happened to your camera s setting after you added it to the Profile on the router It is helpful for you to go through the automatically configured camera settings and make proper changes when necessary Click on Connect button to open the chosen camera s login page ...

Страница 147: ...4 Access the Media files on the Router 5 14 1 Using web browser Please refer to EnGenius Router user s manual for more detail on the Shared Storage feature You can click on USB Port icon to access the storage ...

Страница 148: ...147 Choose Admin and click on Start button Choose the storage device to access the file ...

Страница 149: ...148 In the previous example the Lobby camera profile defines the path sda1 IP_Camera Lobby The media files will be stored as shown below ...

Страница 150: ...149 Click the file to download it ...

Страница 151: ...150 5 14 2 Using Windows File Explorer Once enabled Samba on the EnGenius router you should find the router under Network in your File Explorer as shown above ...

Страница 152: ...151 Double click on ENGENIUS to get access to the storage space Upon security prompt enter the router s username and password to continue ...

Страница 153: ...152 You can access the media files located under ENGENIUS sda1 IP_Camera Lobby ...

Страница 154: ...reless router today supports this feature You should enable UPnP if you wish your camera to be recognized by the home router If you can t find the related settings they are most likely enabled by default UPnP Traversal makes camera remote access over the Internet possible using camera DDNS name Firewall By default the firewall function of the router is not configured to filter out specific traffic...

Страница 155: ...ibility Note Please ensure that your router supports UPnP Traversal and has it enabled Most of the modern wireless router today supports this feature If you can t find the related settings they are most likely enabled by default UPnP Traversal makes camera remote access over the Internet possible using camera DDNS name 0e95c28 engeniusddns com Internet Modem WAN Router Gateway Ethernet ...

Страница 156: ...application concept diagram shows a camera monitoring the property like office or warehouse The management staff wants to remotely monitor their responsible property and needs to be alarmed when motion intrusion is detected Internet On Business Office Ware house ...

Страница 157: ...156 7 1 1 Step 1 Choose Event Control Please select preferred Event Action for example here E Mail would be suggested ...

Страница 158: ...157 7 1 2 Step 2 Configure Motion Detection Please specify Window of your interest and click Apply ...

Страница 159: ... Select desired Event Duration and Interval if you enable Event Recording via available methods such as Network Storage or FTP please also review related settings regarding length and resolution Once done click Apply to activate the settings ...

Страница 160: ... mobile devices iOS or Android by using EnViewer EnViewer is an App that allows you to view and manage your camera at real time Where can I download my app You can download it by searching APP store iOS or Google Play Android for EnViewer You can also scan the following QR code to download EnViewer directly ...

Страница 161: ...rome and Microsoft Internet Explorer Given that you have configured your camera properly you should be able to get access to your camera by entering its DDNS or IP address If you may have troubles finding your camera on your network please use the provided utility on the enclosed CD EnViewer Finder to find out your camera s current IP address ...

Страница 162: ... interference Make sure there is no electrical appliance near the camera such as microwave or devices that may interfere with the camera Upon experiencing interference try to turn off possible electrical devices that are currently running ...

Страница 163: ... them regularly Your videos or images are stored either locally or in network storage The images and videos are accessible only when provided with proper security check Can EnGenius employees view my video No No one can view your video or login into your camera without security check The username and password is stored locally in your camera and it is not accessible by anyone but yourself Therefor...

Страница 164: ...e Internet connectivity from other devices connecting to the router and determine possible sources to cause the issue If other connecting devices can connect to the Internet through the router the problem may be caused from other router settings Check wireless security settings and turn off any firewall rules on the router to see if connection can get through ...

Страница 165: ...nce in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception w...

Страница 166: ...he user s authority to operate this equipment This transmitter must not be co located or operating in conjunction with any other antenna or transmitter Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator your body ...

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