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14. Warranty
Energy Sistem Soyntec S.A. is liable for any lack of conformity which exists at the time
the goods were purchased during a period of 36 months. batteries are excluded from the
36-month warranty, having a warranty period of 12 months.
This warranty covers any defects in workmanship or materials. This warranty doesn’t
cover any failure of the product due to accidents, misuse or alteration made by an
unauthorized person.
The special 36-months warranty is valid for the European Union. For other countries,
please refer to your specific legislation or your local distributor.
15. Warranty procedure
1.
Visit the Support section at http://support.energysistem.com http://support.soyntec.
com and select your product to view the FAQ (Frequently Asked Questions), user
manuals, drivers and updates available, as the possibility to submit a query to the
Technical Service or consult the warranty.
You can check the availability of the user manual in your language at http://www.
energysistem.com/en-en/support/manuals Alternatively, you may prefer to contact
the distributor from which you purchased the product, presenting the purchase
receipt or invoice.
Important
: This warranty doesn’t cover any damage or loss to any data stored in
the product memory, therefore Energy Sistem’s Technical Service will not assume
any loss of the above mentioned information. Accordingly, it is recommended to
remove any data or personal information from its internal memory before you send
the product or to send it only with the original factory default values.
© 2013 by Energy Sistem Soyntec S.A. All rights reserved.
Trademarks.
All company, brand and product names are trademarks or registered trademarks of their
respective companies.
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