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7. Warranty
Joerns Healthcare has an established network of authorised distributors and service agents who
will be pleased to handle all of your purchasing, warranty, repair and maintenance enquiries. It is
recommended that our products are commissioned by your authorised distributor or service agent.
The distributor or service agent operates the warranty programme, so it is important to keep a record
of their name, address and telephone number so they can be contacted should any problem arise.
If you are in any doubt as to where your product was purchased, Joerns Healthcare can trace the
supplier if you quote the serial number of the product.
All warranty claims are subject to the correct use and maintenance in accordance with the user
instruction manual provided with each product. Damage caused by use in unsuitable environmental
conditions or failure to maintain the product in accordance with user and service instructions is not
covered. Your statutory rights remain unaffected.
REMEMBER:
Contact your authorised distributor or service agent for purchases, repairs, servicing
and certified maintenance.
Your distributor:
