files to and from the player. It is never harmful to use the defragment on the player.
Make sure no other programs are running while using the Windows® defragment
utility. Make sure you have connected the player with the external power adapter
during this procedure.
Question 5. My files have disappeared from the player.
Answer:
Make sure that you browse your files via the correct Browser mode which means
correct filtered views such as Photos, Music, or Movies.
Question 6. Why do some supported photo formats, cannot be shown in the photo
function?
Answer:
In the JPEG format there are different modes. The player doesn’t support all the
modes. So you have to change your photo format first as follow:
(1) Use Photoshop to open the photo;
(2) Choose ”File” then “save as” from the menu, as the picture on the left hand side
shows, select the picture format as JPEG, input the file name and click the “save”
icon;
(3) After click on the “save” icon, a new window will appear as the picture on the
right hand side shows, select “Baseline (standard)” or “Baseline optimized”;
