Warranty
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PLEASE NOTE:
EMS
will not accept responsibility for the safety, integrity or security of any programmes, data or
other content held on hard drives or any other type of rewritable media which is sent to us either separately or as part
of any equipment returned to us for repair or for any other purpose. Customers are advised to take back-ups of
anything that they deem to be valuable or important before returning the equipment to us and anything which is
confidential should be erased from the media before it’s returned.
Once the RMA Number has been issued, you need to raise your Purchase Order, or supply your credit card details, and return
the product to:
EMS
Ltd,
94a Saffron Road. Wigston, Leics., LE18 4UN
, United Kingdom - securely packed and with
the RMA Number clearly displayed on the outside of the box. To prevent unnecessary carriage and handling please only send
back products or accessory items you believe to be faulty.
In the case of paragraph (c) , the fixed charge will be levied after we have seen the product and identified the misuse. In this
case we will request you to issue a purchase order or provide credit card details before any repairs are completed.
Our policy is to return the repair (or swap-out) to you within 10 days of receipt.
Warranty
