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Cable Installation Procedures
1. Before installing heater cable in cold weather, allow cable to warm
up to room temperature. Grommets and shrink tube included
in connection kits should be warm until used (keep inside jacket
pocket).
2. Clear all gutters and downspouts of debris (protect hands with
gloves).
3. Remove any sharp edges that could damage the heater
cable.
4. Mount weatherproof outlet box (not including the kit) in an
unobstructed location permitting the heater cable direct
access to the roof with minimal unsupported length.
5. Secure heater cable in outlet box, leaving 12" in junction
box for connection to power cables. Form a drip loop where
the cable exits the junction box; this will prevent water from
tracking along the cable and into the junction box.
6. Secure cable to roofing using ZH-C or equivalent clips in
appropriate pattern (shingle or metal; see diagrams page 4)
with loop height associated with overhang in TABLE 2. Ensure
that waterproof integrity of roofing system is maintained. If
in doubt, consult with a professional roofer for appropriate
advice.
7. Position heater cable tail end at the top of cable pattern to
minimize possibility of long term submersion of tail seal.
8. Terminate heater cable in outlet box per connection kit
procedures. Connect bus wires to power supply using standard
wiring connection methods according to cable control
method selected above. Connect ground braid to equipment
grounding conductor.
9. Apply end seal to heater cable tail per end seal procedure
below.
DO NOT CONNECT TAIL BUS WIRES TOGETHER; THIS WILL
CAUSE DIRECT SHORT CIRCUIT OF CABLE.
10. It is recommended that the heater cable be megger tested
between bus wires and ground braid after installation to verify
cable is not damaged. Heater cable should have a minimum
insulation resistance of 20 megohms when tested with at least
a 500VDC megger; a 2500VDC megger is preferred.
11. Post Warning Label at the branch circuit panel. An additional
Warning Label must be affixed to either the weatherproof
outlet box or next to the on/off device controlling the heater
cable (if used).
ALL WARNING LABELS MUST BE CLEARLY VISIBLE.
LIMITED WARRANTY AND LIABILITY
Easy Heat warrants that if there are any defects in material or workmanship in any heating cable or accessory during the first year after the date of purchase. We will provide new products to replace any defective
items, or we will refund the purchase price paid for the accessory or cable, not including any labor or other installation costs. As an alternate, we may elect to repair the cable or accessory at our factory with
all shipping and other removal costs borne by the purchaser.
We further warrant that any services performed for the Buyer hereunder will be performed in a good and skillful manner, based on our understanding of pertinent technical data as of the date of performance of
such services. Easy Heat’s sole responsibility and liability in the event of any defect, error, omission, or failure in the services rendered hereunder shall be to provide corrected services of the type provided for herein,
designed to correct such defect, error, omissions, or failure, and in no event shall the Easy Heat’s liability with respect to such warranty exceed the amount received by it from the Buyer on account of such services.
Our obligation to provide corrected services, new products, refund the purchase price, or perform the repair described above is conditioned upon (a) the installation of the accessory or cable conforming to
the specifications set forth in our installation instructions and (b) the accessory or cable not having been damaged by mechanical or electrical activities unrelated to the operation of the accessory or cable.
A refund of your purchase price, provision of replacement products, repair of the accessory or cable or provision of corrected services as described above, shall be your sole and exclusive remedy for a breach
of this warranty. THESE ARE THE SOLE AND EXCLUSIVE WARRANTIES GIVEN BY EASY HEAT WITH RESPECT TO THE GOODS AND SERVICES AND ARE IN LIEU OF AND EXCLUDE ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, ARISING BY OPERATION OF LAW OR OTHERWISE, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WHETHER OR NOT THE PURPOSE OR USE HAS BEEN DISCLOSED
TO EASY HEAT IN SPECIFICATIONS, DRAWINGS OR OTHERWISE, AND WHETHER OR NOT EASY HEAT’S PRODUCTS ARE SPECIFICALLY DESIGNED AND/OR MANUFACTURED BY EASY HEAT FOR YOUR USE OR PURPOSE.
This warranty does not extend to any losses or damages due to misuse, accident, abuse, neglect, normal wear and tear, negligence, unauthorized modification or alteration, use beyond rate capacity, or improper
installation, maintenance or application. To the extent that you or your agents have supplied specifications, information, representation of operating conditions or other data to Easy Heat in the selection or
design of the Goods and the preparation of Easy Heat’s quotation, and in the event that actual operating conditions or other conditions differ from those represented by you, any warranties or other provisions
contained herein which are affected by such conditions shall be null and void.
If within thirty (30) days after your discovery of any warranty defects within the warranty period, you notify Easy Heat thereof in writing, Easy Heat shall, at its option, repair, correct or replace F.O.B. point of
manufacture, or refund the purchase price for, that portion of the Goods found by Easy Heat to be defective. Failure by you to give such written notice within the applicable time period shall be deemed an
absolute and unconditional waiver of your claim for such defects. Goods repaired or replaced during the warranty period shall be covered by the foregoing warranty for the remainder of the original warranty
period or ninety (90) days from the date of shipment of the repaired or replaced goods, whichever is longer.
This limited warranty does not cover any costs relating to the repair or replacement of any accessory or cable at the installation site. Our accessories and cables are not easily accessible. A failed accessory or
cable usually cannot be easily repaired. Replacement of a failed accessory or cable will require that the materials under which it is installed be removed to permit replacement of the accessory or cable. We
will not reimburse any costs relating to the repair or replacement of any accessory or cable at the installation site.
IN NO EVENT, REGARDLESS OF THE FORM OF THE CLAIM OR CAUSE OF ACTION (WHETHER BASED IN CONTRACT, INFRINGEMENT, NEGLIGENCE, STRICT LIABILITY, OTHER TORT OR OTHERWISE), SHALL EASY HEAT’S
LIABILITY TO YOU AND/OR YOUR CUSTOMERS EXCEED THE PRICE PAID BY YOU FOR THE SPECIFIC GOODS PROVIDED BY EASY HEAT GIVING RISE TO THE CLAIM OR CAUSE OF ACTION. YOU AGREE THAT WE SHALL
NOT BE LIABLE TO YOU OR YOUR CUSTOMERS FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL OR PUNITIVE DAMAGES. No agent, employee or representative of ours has authority to bind us to any affirmation,
representation or warranty concerning the goods sold unless such affirmation, representation or warranty is specifically incorporated by written agreement.
To obtain new products, arrange repair of existing product, or a refund under this warranty, please contact Easy Heat with a description of the defect and proof of purchase at the address noted herein.
