Problem
To check
The Embertec Emberstrip®
8AV+
is not receiving power.
•
The Protected light is on.
The Embertec Emberstrip® 8AV+
is not powering down my
equipment in standby mode.
•
Ensure the equipment is plugged into
the Power Saving outlets, not into the
Always On outlets.
•
The Embertec Emberstrip®
8AV+ has not
detected the equipment is in standby. Please
repeat this process by switching on the
Audio Visual (AV) component again, waiting
10 seconds, and switching off again making
sure all appliances are in standby mode.
The Classic Sensor is not operating.
•
Remove the Embertec Emberstrip®
8AV+ from
the power point, unplug the Classic Sensor
cable and then plug it back into the unit and
plug the Embertec Emberstrip® 8AV+ back
into the power point.
The Classic Sensor flashes
frequently during normal
operation.
•
This may be an indication of unwanted infrared
activity in the area. Please check the immediate
area for infrared devices that maybe interfering
with the Embertec Emberstrip® 8AV+, such
as compact fluorescent lights, computers,
mobile phones, and other portable consumer
electronic devices. If possible relocate these
interfering devices.
•
Move the Classic Sensor to another location
that is within line of sight and normal operation
range of your Audio Visual (AV) equipment
remote controls.
The Protected LED on the main
body of the Embertec Emberstrip®
8AV+
is on, but my Classic Sensor
LED does not work (when plugged
in and powered on).
•
Please check your Classic Sensor connection
to the Embertec Emberstrip® 8AV+ by
ensuring the Classic Sensor cable is safely
and securely connected to the side of the
Embertec Emberstrip® 8AV+.
The Embertec Emberstrip®
8AV+
has stopped working.
•
Unplug all the appliances connected into the
Embertec Emberstrip®
8AV+ adapter and then
unplug from the wall outlet. Then reconnect
everything again.
The TV keeps turning off
after 1 hour.
•
The Classic Sensor default setting for Active
Powerdown® is 60 minutes.
•
Please see
Changing Classic Sensor setting
for Active Powerdown®
to change Active
Powerdown® to 1 or 2 hours.
Troubleshooting guide
16
