9
Machine
FAQ
Q12
The embroidery machine stopped after making a rattling sound.
A12
Remove the tangled thread and restart the sewing by following the steps below.
Turn the power switch OFF.
Raise the needle by turning the handwheel, if the handwheel down not turn
freely, contact your dealer.
Remove the embroidery hoop from the embroidery machine. Remove the
fabric and the thread from the hoop.
Remove the needle plate and the hook. Clean the hook area. (Refer to the
instruction manual “Cleaning the Hook Area”)
Rethread the needle and bobbin threads. Do not turn the handwheel forci-
bly if it does not turn smoothly. Contact the store from which the machine was
purchased for more details.
If the thread gets tangled and you cannot remove the
fabric from the needle plate, contact the store from which
the machine was purchased for more details.
Q13
The bobbin is not wound evenly.
A13
Make sure that the bobbin winding thread guide is correctly threaded. If the
thread is wound onto the upper side or lower side of the bobbin, turn the ad-
justing screw.
Do not turn the adjusting screw too hard.
Q14
A noise occurs when the needle pierces the fabric.
A14
The sewing sounds may become loud if the fabric is thick or hard. The thick-
ness of the fabric should be 0.2 cm (1/12in) or less. If the sewing is too loud,
change the embroidery fabric to fine and soft fabric.
