USER MANUAL
1
Hi there, and thank you for purchasing Ellr. Here below you can find a short
description of how the Ellr product works, so you can become more familiar
with it. This document is also available online at www.ellr.bike, we recommend
that you read it before starting to use the product.
We welcome your feedback and any new ideas you might have to improve
our product. If you would like to touch base with our product team, report a
problem or suggest a new idea, please write to [email protected]. Feel free to
write in any language you want. We will take care of the translation. We will
also never publish your comments in public, just use them for the purposes of
improving our product.
General concept
Ellr is built by riders, and is based on two clear fundamental principles, which riders from
all over the world share:
1. We want to keep things simple. We don’t want to change anything in the way we
behave. We don’t want to remember to open an app, or remember to click a button,
or anything like that, before, during or after we go on our bikes.
2. The sense of brotherhood is rooted in our DNA. Whether we ride alone or in groups,
we are there for each other in times of trouble.
Our entire product concept is based on these two fundamental principles. This is why
we have pre-configured and automated almost every task and require you - the rider, to
do nothing except enjoy the road. And if an emergency occurs, we will spot it, verify it
and take actions on your behalf.
So let's walk you through how Ellr works.
The Ellr product
Ellr product has several elements to it:
1. Ellr
tracker
is a robust water-proofed tracker with communication module, GPS and
several sensors, all configured to best support your needs.
2. A
SIM card
inside the tracker allows it to communicate over GSM networks around
the world via roaming agreements in 200 countries (less Japan and Korea).
3. Ellr
app
developed in native iOS and android, supports in 5 languages, EN, DE, FR, SP,
IT. More languages are added as we move forward.
4. Ellr
beacon
pre-configured to act as your unique identifier, and PW protected.
5. Ellr
server
is hosted by AWS, which means it's secured and scalable. All the
communications and logic sit on the Ellr server, which decides which actions to take.
Содержание Ellr Tracker
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