www.ellia.com
US: 1-248-863-3160 CAN: 1-888-225-7378
IB-ARM525
TROUBLESHOOTING
Problem
Possible Cause
Solution
No mist
Power supply is not connected
Plug the adapter in and press the
button
Insufficient water
Refill the water reservoir
Water is exceeding the max fill line
Dump the excess water out of the reservoir
The ultrasonic membrane is clogged with
essential oil buildup
Clean the membrane by following the
aforementioned instructions
CLEANING AND CARE, CONTINUED
For the most thorough clean, pour a 50/50 mixture of vinegar
and water into the reservoir, then soak for 5 minutes. Brush
reservoir walls, base, and ultrasonic membrane clean with a
soft-bristle brush (not included) and rinse. NEVER touch the
ultrasonic membrane with your fingers, as the natural oils in
your skin can damage the membrane.
Clean the membrane once every 2 to 3 weeks, depending
on your usage.
Clean and dry the unit before extended periods of inactivity.
THE ELLIA
™
FAMILY
Our range of eco-inspired products is designed to complement
your lifestyle and decor. Once you try an Ellia diffuser, you’ll
want one for every room in your home. Add to your own Ellia
collection or buy a thoughtful gift for someone.
Browse the entire product family at www.ellia.com.
CONTACT US
Questions or concerns? We're here to help. Contact a
Consumer Relations representative by phone or email to
help answer any questions. Please be sure to have the model
number of your product available.
For Service in the USA
email: [email protected]
phone: 1-248-863-3160
8:30am–7:00pm EST Monday–Friday
For Service in Canada
email: [email protected]
phone: 1-888-225-7378
8:30am–5:00pm EST Monday–Friday
ESSENTIAL OILS AND PETS
We should always exercise caution when using essential oils around our pets. Keep all essential oil and aromatherapy
products (like diffusers) out of reach of pets. Keep open bottles away from pets to avoid internal consumption. We do not
recommend the topical use of essential oils on pets, as they have a strong sense of smell and cannot get rid of the oil if they
don’t like it or it is disturbing them. When diffusing essential oils around pets, always diffuse in a well-ventilated area and leave
an option for them to remove themselves from the space, such as leaving a door open. Every animal is different, so carefully
observe how each animal responds when introducing an essential oil for the first time. If irritation occurs, discontinue the use
of the essential oil. We recommend seeking medical attention if ingestion of essential oil occurs.
