www.ellia.com
US: 1-248-863-3160 CAN: 1-888-225-7378
IB-ARM950
TROUBLESHOOTING
Problem
Possible Cause
Solution
No mist
Power supply is not connected
Plug the adapter in and press the POWER button
Insufficient water
Refill the water reservoir
Water is exceeding the max fill line
Dump the excess water out of the reservoir
The ultrasonic membrane is clogged with
essential oil buildup
Clean the membrane by following the
aforementioned instructions
Remote not working Dead battery
Replace the battery (CR2025 Lithium 3V)
5–7
THE ELLIA
™
FAMILY
Our range of eco-inspired products is designed to complement
your lifestyle and decor. Once you try an Ellia diffuser, you’ll
want one for every room in your home. Add to your own Ellia
collection or buy a thoughtful gift for someone.
Browse the entire product family at www.ellia.com.
CONTACT US
Questions or concerns? We're here to help. Contact a
Consumer Relations representative by phone or email to
help answer any questions. Please be sure to have the model
number of your product available.
For Service in the USA
email: [email protected]
phone: 248.863.3160
Monday to Friday, 8:30am - 7:00pm EST
For Service in Canada
email: [email protected]
phone: 1.888.225.7378
Monday to Friday, 8:30am - 5:00pm EST
CLEANING AND CARE
1. Before cleaning the unit, turn the power off and make sure
the adapter is unplugged from the diffuser and outlet.
2. Remove the outer cover from the base. Next, remove the
inner cover.
3. Carefully pour any remaining water and essential oil
out of the reservoir, from the drain side, opposite the air
outlet. Be sure not to empty the reservoir near the air outlet
in order to avoid malfunction.
To Clean the Surface
Clean the surface of your diffuser with a clean, damp soft
cloth as often as needed.
To Clean the Reservoir and Ultrasonic Membrane
We recommend wiping the reservoir with a clean, damp, soft
cloth at least once every 2 weeks.
NOTE:
Depending on your usage, and the amount of essential
oil you use, you may want to clean the reservoir and ultrasonic
membrane more frequently for best performance.
For the most thorough clean, pour a 50/50 mixture of white
vinegar and water into the reservoir, then soak for 5 minutes.
Brush reservoir walls, base, and ultrasonic membrane clean
with a soft-bristle brush (not included) and rinse. NEVER touch
the ultrasonic membrane with your fingers, as the natural oils
in skin can damage the membrane.
Clean the membrane once every 2 to 3 weeks, depending
on your usage.
Clean and dry the unit before extended periods of inactivity.
