16/
18
Ports
TROUBLESHOOTING
Problem: Burner will not light using igniter
Possible Cause 1:
Electrode and burners are wet.
-Wipe dry with cloth.
Possible Cause 2:
Igniter battery is dead.
-Check or replace the AAA battery in the igniter.
Possible Cause 3:
Igniter Pin cracked or broken - sparks at crack
-Call Elementi at 909-985-5553 for technical supporting.
Possible Cause 4:
Wire loose or disconnect ed.
-Reference page 14, step 1, reconnect wire. Call Elementi at 909-985-5553
Possible Cause 5:
Wire is shorting (spark) between igniter and electrode.
-Call Elementi at 909-985-5553 for supporting.
Possible Cause 6:
Igniter Pin not pointing at thermocouple.
-Reference page 16, turn electrode to point at the thermocouple.
Possible Cause 7:
Bad Igniter
-Call Elementi at 1-909-985-5553 for supporting.
Problem: Burner will not light with match
Possible Cause 1:
No Gas Flow.
-Check if Natural Gas supply is stopped. If it is not stopped, refer to
“Problem: Sudden drop in gas flow” on the following page.
Possible Cause 2:
Quick Connect not fully engaged.
-Disconnect the quick connect at the gas supply and reconnect to ensure a proper
connection is made.
Possible Cause 3:
Obstruction of gas flow.
-Check for bent or kinked hose.
Possible Cause 4:
Spider webs or insect nest in the venturi.
-Clean the venturi.
Possible Cause 5:
Burner ports clogged or blocked.
-Reference “Problem: Irregular flame pattern” on the
following page. Clean the burner ports as described there.
Problem: The fire table emits a lot of black smoke when in use
Possible Cause 1:
Hose from gas fire table is pinched.
-Make sure the hose is not pinched between the
fire table and the source of the gas.
Possible Cause 2:
Flame is being obstructed at burner ports.
-Make sure that the gas ports on the burner are free of any
lava rocks so that the flame can flow naturally.
venturi
