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Element4 Gas Fireplaces Rev #07022020

European

Home

.com

APPENDIX TWO

Transmitter batteries low.

Replace

remote control

batteries.

Quality alkaline recommended.

Receiver batteries low.

Test the batteries. replace if necessary.

Quality 1.5V AA alkaline recommended.

Note: Do NOT connect an AC adapter when

using receiver batteries.

Check that transmitter and receiver are

synchronized.

Reset system, see the installation manual

or the label on the receiver.

One long beep indicates the wiring is

incorrect or the code learning sequence

has failed.

Transmitter distance is limited.

Straighten the antenna.
Replace the receiver.

Defective AC adapter

Replace the AC adapter.

Damaged wiring

Inspect/test all wiring and connections.

2nd thermocouple is producing

electricity.

Wait for 2nd thermocouple to cool down

(3-5 minutes)

FUNCTION

POSSIBLE CAUSE

REMEDY

Yes

Press the ON button

to start ignition

sequence. Beep will

occur each

second.

(continued)

TROUBLESHOOTING FLOW CHART

Receiver batteries low. Test the batteries, replace if necessary.

Quality 1.5V AA alkaline recommended.

Impulse magnet not

operating properly.

Replace gas valve.

Magnet unit is

energized thus pro-

ducing an obvious

latching sound.

No beep

3 short beeps

1 long beep

8-wire cable is off or

not operating

properly.

Confirm proper operation of the 8-wire

cable.

SW-cable

disconnected.

Confirm proper connection/operation of

the SW-cable

at gas valve and receiver.

Motor not operating

properly.

Replace gas valve.

Micro switch not

operating properly.

Replace gas valve.

2nd thermocouple

not connected

Confirm integrity of 2nd thermocouple and

connection.

Yes

I:\DEPARTMENTS\Technical Support\Troubleshooting\Guides\20181205_Troubleshooting Flow Chart_E4_8btn Edition.indd

Содержание Modore 185

Страница 1: ...ny electrical switch do not use any phone in your building Leave the building immediately Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier WARNING FIRE OR EXPLOSION HAZARD Failure to fo...

Страница 2: ...nclosing the Fireplace 21 Non Combustible Materials List 21 Building the Enclosure 22 Reduced Clearance To Existing Walls 22 Warm Air Outlet 23 Cold Climate Installation 26 Access Door Locating and Mounting 26 Installing the Fire Media 28 Operating the Fireplace 31 Maintenance 36 Glass 36 Burner 38 Pilot 38 Thermocouple 39 Venting 39 Replacement Parts 40 Warranty 43 Massachusetts Certification App...

Страница 3: ...en we STRONGLY RECOMMEND that you install in front of the fireplace a fire screen or to protect young toddlers a hearth gate HOT SURFACES Be aware that although safe some combustible materials and finishes even though installed at listed clearances may over time discolor warp or show cracks Convective heat will exit the unit and travel up the wall surface if not impeded Protruding mantels and proj...

Страница 4: ...y or substitute any part of this appliance WARNING Glass Handling The glass must only be removed by a qualified person Gloves should be worn when removing the glass WARNING Electrical Grounding These direct vent appliances must be electrically grounded in accordance with the local codes or in the absence of local codes with National Electric code ANSI NFPA 70 or the Canadian Electric Code CSA C22 ...

Страница 5: ...manufacturer NO SUBSTITUTE panels shall be used DO NOT USE abrasive cleaners on the panels DO NOT ATTEMPT to clean the glass panels when they are hot TURN OFF the gas before servicing the appliance It is recommended that a qualified service technician perform an appliance check up service once a year Any safety screen or guard removed for servicing MUST BE REPLACED before operating this appliance ...

Страница 6: ...e AND pilot free from media F AIR OUTLETS The warm air outlets MUST be installed BEFORE the first light The amount of square inches needed for the opening varies from model to model F ENCLOSING THE FIREPLACE ONLY a tested and approved non combustible wallboard that is specified in the manual may be used when enclosing the fireplace F FRAMING The dimensions are different between metal and wood fram...

Страница 7: ... room air which enters through the Room Air Inlets As this warm air cools it falls toward the floor where it s drawn into the inlet and the cycle repeats The Room Air Inlets are part of the fireplace and cannot be blocked or adjusted The amount of square area required for your Convection Air Outlet s is determined by the fireplace model and is listed in the installation manual As seen in the illus...

Страница 8: ...stallation Manual is included with your fireplace and is available at www europeanhome com Please call us if you have any questions or are uncertain about any aspect of your installation Let Us Help European Home and its retail partners are here to assist you with your unique fireplace design Let us help you today Element4 Gas Fireplaces EuropeanHome com 2 Contact your local dealer if you have any...

Страница 9: ... use your enclosing walls or chase to guide this warm air When the air within the chase is warmed by the fireplace it exits through an air outlet that you have provided This chase air is then replaced by room air which enters through the AirInlet provided by the fireplace design and through the access door not included As the exiting warm air cools it falls to the floor where it s drawn into the i...

Страница 10: ...re in w c 7 11 kpa 2 49 2 99 Minimum Supply Pressure in w c 4 3 10 kpa 1 2 Manifold Pressure Maximum in w c 4 3 10 6 kpa 1 06 2 74 Manifold Pressure Minimum in w c 2 2 5 kpa 0 55 1 24 Main Burner Injector Marking 650 x1 560 x2 180 x2 220 x1 Pilot Injector Marking 32 2 27 1 Efficiency 90 This product was tested and listed to ANSI Z21 11 50a 2008 and CSA2 22a 2008 Vented Gas Fireplaces by Intertek G...

Страница 11: ...s Millimeters A 803 4 2050 B 777 8 1978 C 731 4 1860 D 7113 16 1823 E 1615 16 430 F 30 762 G 40 1016 H 1615 16 429 I 177 16 442 J 20 508 K 613 16 172 L 1611 16 423 M 73 1854 Unit Weight Pounds Kilograms 470 213 6 A DWG DXF file is available for download at www europeanhome com for dimensions not shown Figure 6 ...

Страница 12: ...llow the fireplace to be levelled Hearth Panel supports various Fire Media Primary Burner produces the front flame Secondary Burner 2 ea produces the rear flame may be controlled separately Pilot Thermocouple the part of the safety system which lights the Main Burner 2nd Thermocouple the part of the safety system which monitors the Main Burner Finish Trim hides the Glass Rope Gasket Glass Rope Gas...

Страница 13: ...t be cut through the platform top The lineset can be routed through this opening Room air must be allowed to flow through the convection air inlets and then through this platform opening A linear cutout shape Figure will perform best Figure 10 The feet on the appliance are designed to sit on a flat platform however the appliance must not be installed on any combustible material A piece of non comb...

Страница 14: ...ce to the outer faces of the appliance outer frame face However they must not cover or prevent the removal of the glass panels or other fireplace parts The appliance must not be installed on any combustible material other than wood These clearances are the same for ALL Element 4 Fireplaces regardless of model We recommend that the fireplace be set into its final location before building the enclos...

Страница 15: ...l installation As shown the minimum allowable mantel height above the fireplace opening is 2 50 mm with a 1 25 mm deep mantel The maximum mantel depth is 12 300 mm at a minimum height above the fireplace opening of 13 330 mm All of the mantel height depth combinations fall in between these extremes in accordance with the chart below Mantels made of non combustible material are allowed inside these...

Страница 16: ... of the Warm Air Outlet must be no more than 1 25 mm down from the chase ceiling The minimum distance from the bottom of the appliance to the room ceiling is 72 1830 mm TYPICAL CLEARANCE DIAGRAMS Minimum Distances A Room ceiling to appliance bottom 72 1830 mm B Room ceiling to top of Warm Air Outlet 1 25 mm B A WarmAir Outlet Minimum Required Air Opening Sizes Warm Air Outlet Model Square Inches S...

Страница 17: ...ection of this manual The gas supply line must be properly connected and bled by a certified gasfitter or plumber The appliance and its main gas valve must be disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of 1 2 psi 3 5 kPa The appliance must be isolated from the gas supply piping system by closing its equipment shutoff valve ...

Страница 18: ... 25 mm must be maintained between combustible materials and any other vent pipe surface The horizontal parts of the venting must be pitched up away from the fireplace For every 12 305 mm of horizontal run the venting must rise 1 4 6 5 mm toward the termination The venting must never run downward unless with the use of a power vent Whenever venting passes through a wall an approved heat shield or w...

Страница 19: ... Pipe Section T Vertical Pipe Section S CALCULATING THE TOTAL VERTICAL SECTION TVS Calculate the Total Vertical Section by adding up all vertical upward sections in your specific vent design CALCULATING THE TOTAL HORIZONTAL SECTION THS Calculate the Total Horizontal Section by adding up all horizontal sections in your specific vent design R CONFIGURATION R R N N N N N N Q T T T S S S S S Figure 20...

Страница 20: ...lbows OR a combination totaling no more than 360 elbow degrees are allowed For example a combination of two 90 elbows and two 45 elbows is allowed 90 90 45 45 equals 270 but a combination of three 90 elbows and three 45 elbows is not allowed the total equals 405 APPLYING THE RESULTS The first 3 N elbows do not need to be included in venting calculations For an elbow degree count greater than 270 t...

Страница 21: ...re non combustible The table below Figure __ shows a list of materials which are reported by their manufacturers to be non combustible in accordance with the ASTM E136 standard AND approved for use around fireplaces Skamol Skamotec 225 and the Promat PROMAFOUR system are preferred products for enclosing fireplaces Product Thickness Skamol Skamotec 225 Fireplace Building Board 11 2 38 mm Promat PRO...

Страница 22: ...kamotec or Promat PROMAFOUR building board REDUCED CLEARANCE TO EXISTING COMBUSTIBLE WALLS When retrofitting the fireplace against an existing wall it is often desirable to reduce the distance between the fireplace and the combustible wall Normally this distance is 11 280mm but it may be reduced by shielding the existing finished wall with a 1 25mm air gap and a sheet of non combustible material a...

Страница 23: ... MAINTAINED Shield Over Finished Wall Shield Over Finished Wall Combustible Wall Combustible Wall Combustible Wall Combustible Wall Shield Over Finished Wall Shield Over Finished Wall 2 50 2 50 mm mm Minimum Air Minimum Air Gap MUST BE Gap MUST BE MAINTAINED MAINTAINED REDUCED CLEARANCE TO EXISTING COMBUSTIBLE WALLS Figure 28 Figure 29 Figure 30 Figure 31 ...

Страница 24: ... mm James Hardie Building Products HardieBacker 1 4 Cement Board 1 4 6 mm Figure 32 When enclosing the Modore 185 fireplace there is a minimum clear area which must be maintained Nothing except the Modore 185 may be within this area When enclosed the Modore 185 is centered between the left and right enclosing walls This minimum area MUST BE DEFINED BY NON COMBUSTIBLE MATERIAL The inside of the enc...

Страница 25: ...ny support framing NON combustible framing ONLY must be at least 2 50 mm away from any part of the fireplace The entire weight of the non combustible walls must be borne by a structure other than the fireplace B B A A C C Use the adjustable feet to ensure that the fireplace is level prior to enclosing it Do NOT lift the fireplace by the face frame but by the bottom of the cabinet Figure 35 ...

Страница 26: ...or is not provided with your fireplace When locating the Wall Access Door you must consider four types of access 1 Air access Room air must be allowed to flow freely through the Wall Access Door perforations the site built platform and the fireplace chase The Wall Access Door must be installed in the same room as the fireplace 2 Linesetaccess Thelinesetistobeunwrapped Donotkinkthelinesetanddonotbe...

Страница 27: ...he front glass off Ensure that the pilot flame both heats the primary thermocouple and lights the burner For safety a post purge delay is built into the system Subsequent start attempts MUST NOT take place for at least thirty 30 seconds 2 Start the fireplace with the hearth panel in place and with all of the glass panels fixed correctly in place Ensure that the main burner flames engulf the 2nd th...

Страница 28: ... O O O O G G J J J J K K K K N N N N M M M M L L H H I I I I H H L L LOG ARRANGEMENTS Ensure that the hearth panels are properly placed and sitting firmly on the base of the fire box The pilot flame must be visible through the panel and the cut out in the pilot shield Scatter the bag of chips evenly on the hearth panel and burners Ensure that the area inside the pilot shield and the area around th...

Страница 29: ...he pilot area or restricts the operation of the 2nd thermocouple The arrangement is now complete However it is important to check that the pilot flame is still visible A shows the arrangement for stones the arrangement for glass is similar B shows the pilot area below clear of media above C shows the 2nd thermocouple area below clear of media above To see how to arrange media in an Element4 firepl...

Страница 30: ...y pressing the ON OFF button If necessary pair the remote and receiver see below 9 Follow USING THE REMOTE CONTROL ELECTRONIC IGNITION SEQUENCE to setup and use remote Note For normal operation the MANUAL knob on the gas valve cannot be in the MAN position it must be fully in the ON position This knob is AUTOMATIC and will turn to OFF when the fireplace is turned off and to ON when the fireplace i...

Страница 31: ...31 OPERATING the FIREPLACE Element4 Gas Fireplaces Rev 07022020 EuropeanHome com 1 OPERATING the FIREPLACE Element4 Gas Fireplaces EuropeanHome com Figure 47 Figure 48 Figure 50 Figure 49 ...

Страница 32: ...TING the FIREPLACE Element4 Gas Fireplaces Rev 07022020 EuropeanHome com 2 OPERATING the FIREPLACE Element4 Gas Fireplaces EuropeanHome com Figure 51 Figure 52 Figure 53 Figure 54 Figure 55 Figure 56 Figure 57 ...

Страница 33: ...FIREPLACE Element4 Gas Fireplaces Rev 07022020 EuropeanHome com 3 OPERATING the FIREPLACE Element4 Gas Fireplaces EuropeanHome com Figure 58 Figure 60 Figure 61 Figure 61 Figure 64 Figure 63 Figure 66 Figure65 Figure 59 ...

Страница 34: ...34 OPERATING the FIREPLACE Element4 Gas Fireplaces Rev 07022020 EuropeanHome com 4 OPERATING the FIREPLACE Element4 Gas Fireplaces EuropeanHome com Figure 67 Figure 68 Figure 69 ...

Страница 35: ...nstall handset batteries All icons are displayed and flashing 2 To activate a function press the relevant button and hold for 10 se conds 3 The function icon will continue to flash until activation is complete Ac tivation is complete when the function icon is displayed The following Functions can be Deactivated Activated CHILD PROOF To activate press and buttons simultaneously displayed and the ha...

Страница 36: ...Step 3 The inner panel is held in place by two rope gaskets at the top and bottom of the fireplace opening Start at one end and gently pull out the rope gasket Step 4 Securely attach the suction cup to the center of the glass and lift the glass up into the clearance notch With the glass panel raised into the notch swing the lower edge of the glass panel out until it clears the fireplace opening an...

Страница 37: ...e and do not clean the glass when it is hot If the glass becomes coated with deposits which cannot be removed it must be replaced The fireplace glass should be cleaned before the fireplace is first lit and then after the fireplace has been through its four hour burn in cycle This will reduce potential build up on your glass The glass panels must be installed in reverse order of their removal Step ...

Страница 38: ...eration to the product that causes soot or carbon to form and results in damage is not the responsibility of the manufacturer Inspect the external vent cap on a regular basis to make sure that no debris plants trees or shrubs are interfering with the air flow BURNER MAINTENANCE The flames from the burner should be visually checked The flame should have a blue base and yellow tops and be candle lik...

Страница 39: ... well VENT MAINTENANCE The following venting system inspection by a qualified service technician is recommended every six months 1 Inspect for excessive condensation e g water droplets forming in the inner lining and subsequently dripping out of the joints This can cause corrosion in the system 2 Check for corrosion in areas exposed to the elements Where rust spots or holes have appeared these mus...

Страница 40: ...ntity Required Part Number Each 1 Glass 1 E4 GLASS 185 FRONT 2 Safety Screen 1 E4 SS MOD6005R MKII 3 All Tabs with Magnets Kit 1 E4 SA SS HWK 5 15 4 Lower and Side Trim 1 Repl E4 CP TRIM MOD 185 5 Foot with nut 4 Repl E4 CP FT 6 Hearth Panel 1 Repl E4 CP HEARTH 185 REPLACEMENT PARTS Figure 76 Figure 77 ...

Страница 41: ... com 1 3 2 4 Item Description Quantity Required Part Number Each 1 Pilot Assembly 1 Repl E4 GS PABT 01 2 Ignitor Rod 1 Repl E4 GS IGL 01 3 1st Thermocouple 1 Repl E4 GS 1T 01 4 2nd Thermocouple w mount 1 Repl E4 GS 2TC mount 01 REPLACEMENT PARTS Figure 78 Figure 79 ...

Страница 42: ... E4 GS CM Wifi 03 After 1 2020 E4 GS CM Wifi 04 3 Main Burner 4 Second Curner 5 Third Burner 6 Piolot Assembly 1 E4PGS PABT 01 7 Second Thermocouple 1 E4 GS 2TC 01 8 6 Volt Adaptor 1 AC Adaptor 03 9 Wifi Box Optional 1 E4 GS Con Wifi 01 10 10 Button Remote 1 Repl E4 GS RC 10B Figure 81 Figure 80 Figure 82 10 2 RELAIS AUX MODULE 1 9 8 6 7 MERTIK MAXITROL LED 1 LED 2 Receiver RESET 4 5 3 1 8 9 3 4 5...

Страница 43: ...omes your property and the replaced item becomes the property of European Home All warranty claims must be submitted through the dealer from which you purchased the product Check with your dealer in advance for any costs to you when arranging a warranty call Shipping and or delivery charges for parts are not covered by this warranty Nothing in the above shall be deemed to imply that this warranty ...

Страница 44: ... metal or plastic identification plate shall be permanently mounted to the exterior of the building at a minimum height of eight 8 feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled heating appliance or equipment The sign shall read in print size no less than one half 1 2 inch in size GAS VENT DIRECTLY BELOW KEEP CLEAR OF ALL OBSTRUCTIONS 4 INSP...

Страница 45: ...for 2nd thermocouple to cool down 3 5 minutes FUNCTION POSSIBLE CAUSE REMEDY Yes No A Press the ON button to start ignition sequence Beep will occur each second continued TROUBLESHOOTING FLOW CHART Receiver batteries low Test the batteries replace if necessary Quality 1 5V AA alkaline recommended Impulse magnet not operating properly Replace gas valve B Magnet unit is energized thus pro ducing an ...

Страница 46: ...the batteries replace if necessary Quality 1 5V AA alkaline recommended No Yes Ignition sequence stops after one spark Remove ground bolt T20 Torx and clean ground lug No Short between interrupter block and TC cable Check connection to interrupter block Electronic measuring amplifier defective Replace the receiver E Sparking stops after pilot is lit No Yes TC and SW cable reversed Check cable conn...

Страница 47: ...nd tight plus 1 4 turn maximum No gas magnet unit drops after 30 second audible count Check gas supply Ignition sequence stops No reaction to transmitter command Reset system see the installation manual or the label on the receiver Do not coil the ignition cable Pilot flame under hearth panel not establishing Remove glass and hearth panel then check for proper pilot operation If pilot establishes ...

Страница 48: ...t flame if the set temperature and the ambient temperature remain the same over a 6 hour period No Main burner remains lit while flames are lowered Main valve knob is turned via motor No System goes to pilot flame only 2nd thermocouple is not heated Ensure 2nd thermocouple is heated by a robust flame The fireplace media may be interfering with proper flame Check 2nd thermocouple wiring 2nd thermoc...

Страница 49: ...th dark sooty tips Yes The air shutter is closed when using LP gas When using LP gas the air shutter must be fully open See conversion instructions Flow of fresh air and or exhaust is blocked Ensure that vent configuration is within the vent chart requirements Check termination for blockage and or appropriate type No J Flames become thin blue wispy then go out Yes Exhaust is contaminating the fres...

Страница 50: ...lve to Pilot close contact 3 In each case the contacts need to be closed for 12 seconds to turn the motor from one end stop to the other end stop To set the valve to the Off position close contacts 1 2 and 3 simultaneously for 1 second Modes of Operation Mode 1 the external source provides ON and OFF operation only The remote control provides all other functions Note Even if the fire is switched o...

Страница 51: ... clamps Using the provided suction cup insert the long black glass first by lowering the bottom edge into the bottom channel then pushing the glass against the back wall Mount the back clamps and tighten the screws to secure the glass Step 3 Insert the side glass using the same technique as in step 2 Push the two panels of black glass together to close the gaps at each corner Adjust as needed Figu...

Страница 52: ...d No right recipient F15 Contact service 5 sec beep No reaction from the fireplace and no ignition 2nd thermocouple not connected Wiring 2nd thermocouple F16 Hand transmitter out of reach No temperature in the app Hand remote control out of reach for more than 1 5 hours Electrical fault F17 Contact service No ignition No reaction from the fireplace Voltage above 7 5 volts AC adapter defective F19 ...

Страница 53: ... time a start attempt within 5 minutes No gas Air in the pipe No spark F09 F09 4 sec No reaction from the fireplace No electronic control Retry startup F40 Battery symbol Contact service Continu Battery voltage in the hand transmitter too low Replace batteries 2x 1 5 V AAA F46 F46 4 sec No reaction from the fireplace Interrupted responses No electronic control No or bad connection between the rece...

Страница 54: ... position You prevent long distances from occurring Many people put the router in the meter cupboard because that is where the internet comes in at many households A bad choice For a powerful WiFi signal the router needs as much space as possible Therefore do not place the device near a wall or on the ground Some routers have multiple antennas that you can target Try to spread these antennas so th...

Страница 55: ...Five F FIRE MEDIA Installing the Logset 28 Installing the Stones 29 FIRST FIRE 30 G GAS Installing the Gas Line 17 Pressures 10 K KEY INSTALLATION POINTS 6 L LISTING LABEL 10 M MAINTENANCE Burner 38 Glass 36 Pilot 38 Thermocouples 39 Vent 39 MANTELS 15 N NON COMBUSTIBLE MATERIALS Minimum Clearances 14 O OPERATING THE FIREPLACE Test Fire 27 Using the Remote Control 331P PARTS OF THE FIREPLACE 13 S ...

Страница 56: ...eplaces Rev 07022020 EuropeanHome com IGE420 180705 EUROPEAN HOME a division of Europa Ja Inc 30 Log Bridge Road Building 300 Suite 303 Middleton MA 01949 www europeanhome com Imported and distributed in North America by ...

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