Element4 CLUB e Series, Руководство по установке

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9 Troubleshooting
Problem Possible Cause Solution
Flames not working correctly Ribbons are statically connected to glass. Spray some anti-static spray beneath the
tray.
Installation airflow restricted. Check the correct aperture has
been adhered to when installing—
Recommended clearance is 100mm.
Blower clogged. Fan requires cleaning out.
Slow fan. Fan requires cleaning out. If problem
persists, replacement fan may be required.
Heater blowing cold Possible installation gaps/Chimney not
adequately blocked off.
Chimney may not be fully blocked.
Correct aperture has not been adhered
to—100mm
Fan clogged. Heater fan requires cleaning out
Faulty element. Replace element
Slow fan. Check fan placement. If problem persists
replacement fan may be required.
Noisy Heater Fan unbalanced. Adjust fan to stop catching on the case.
If problem persists replacement fan unit
maybe required.
Fan catching on housing. Adjust fan to stop catching on the case
Fan clogged. Fan requires cleaning out. If problem
persists a replacement fan may be
required.
Fan has come loose. Tighten fan cradle or screws holding fan
onto fan cradle.
Heater coming on randomly Timer has been accidentally set. Double check timer settings.
Thermostat faulty. Replace PCB.
LED streaking LED dropped down. LED needs to be re-stuck into place.
Log positioning. Change log positioning to hide any direct
view of LED strip.
Heater cutting out Build up of hot air triggering heater cut-
out unit.
Ensure the appliance has the required
aperture for air to circulate and prevent
build-up. Recommended 100mm
Reporting a fault:
If a product is encountering a fault not listed previsouly you can
contact Element4 via the channels as mentioned on the back of
this manual.