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Refrigerator / User Manual
vivo
7
Troubleshooting
Please review this list before calling the service.
This will save you time and money. This list contains
frequently encountered problems that are not results
of faulty workmanship or material use. Your product
may not have some of the features described here.
The refrigerator is not operating.
•
It may not be plugged in properly. >>>Plug
in the product properly.
•
The fuse of the socket to which your
refrigerator is connected or the main fuse
may have blown. >>>Check the fuse.
Condensation on the side wall of the fridge
compartment (MULTI ZONE, COOL CONTROL
and FLEXI ZONE).
•
The door may have been opened/closed
frequently. >>>Do not open/close the
refrigerator door frequently.
•
The environment may be too humid. >>>Do
not install the refrigerator at locations with a
very high level of humidity.
•
Foods containing liquid may have been
placed into the refrigerator in vessels without
covers. >>>Do not place foods containing
liquid into the refrigerator in unsealed
vessels.
•
Door of the refrigerator may have been left
ajar. >>>Do not keep the doors of your
refrigerator open for a long time.
•
The thermostat may have been set to a very
cold level. >>>Set the thermostat to an
appropriate level.
The compressor is not operating.
•
Protective thermal of the compressor will
blow out during sudden power failures or
plug-out plug-ins as the refrigerant pressure
in the cooling system of the refrigerator has
not been balanced yet. The refrigerator will
start running approximately after 6 minutes.
Please call the Authorised Service Provider if
the refrigerator does not start at the end of
this period.
•
The freezer is in defrosting cycle. >>>This
is normal for a refrigerator that performs
full-automatic defrosting. Defrosting cycle is
performed periodically.
•
The refrigerator may not be plugged in.
>>>Make sure that the plug fits the socket.
•
Temperature settings may be incorrect.
>>>Select the correct temperature value.
•
Possible power failure. >>>The refrigerator
will start to operate normally when power
restores.
The operation noise increases when the
refrigerator is running.
•
Operating performance of the refrigerator
may vary based on the ambient temperature
changes. This is normal and not a fault.
The fridge is running frequently or for a
long time.
