21
If the wash results are not satisfactory
Washing is grey and scale is being deposited in the drum
•
Too little detergent is being used.
•
The right detergent was not used.
•
Special soiling was not pre-treated.
•
Programme or temperature was not correctly set.
There are grey stains on the washing.
•
Washing soiled with ointment, grease or oil was washed with too little de-
tergent.
•
It was washed at too low a temperature.
•
A common cause is that fabric conditioner – especially a concentrate –
has got onto the washing. Such stains should be washed out as quickly
E20
appears.
END indicator flashes 2x,
at the same time an
acoustic signal sounds
2x.
(Problems with water out-
flow.)
Kink in the drain hose.
Remove kink.
Maximum pumping height of
1m exceeded.
Please contact the Customer
Care Department.
Drain pump is blocked.
Switch off appliance. Pull out
mains plug.
Clean drain pump. Remove for-
eign bodies from pump hous-
ing.
With connection to sink outlet:
sink outlet is blocked.
Clean out sink outlet.
Conditioner not rinsed in,
w
compartment for addi-
tives is filled with water.
Conditioner insert in the com-
partment for additives is not
correctly attached or is
blocked.
Clean detergent dispenser
drawer, insert conditioner in-
sert firmly.
Door cannot be opened
when appliance is
switched on.
Door locked.
Wait until DOOR indicator is lit
green.
Power cut. (All display indica-
tors are off.)
Door remains locked for 4 to
10 minutes.
Programme continues, when
power cut is over.
To remove washing:
If water can be seen in the ap-
pliance, before opening the
door, first drain off the water.
(See section “Carrying out an
emergency drain”.)
Washing is heavily
creased.
Possibly too much washing
was loaded.
Observe maximum loads.
Problem
Possible cause
Remedy
