User manual
13
4 Error codes
A fault in the program or in the machine is indicated by an error code on the display.
Some of these error codes can be solved easily without contacting service personnel.
Error
code
Text
Cause/Action
12:11
DRYING ERROR WITH RMC
PROGRAM
The longest permitted RMC time has been exceeded. (Applies only to machines with RMC).
The machine is overfilled or the garment is too wet.
12:12
DRYING ERROR WITH AUTOSTOP
PROGRAM
The longest permitted automatic stop time has been exceeded. (Applies only to machines with
automatic stop).
The machine is overfilled or the garment is too wet.
12:18
REDISTRIBUTION OF LOAD
NEEDED
Machine indicates that load is blocking the airflow.
Redistribute the load.
Restart the machine to clear error message.
20:1
O.H. DRUM MOTOR
The motor is too hot.
The machine will restart automatically when the temperature on the motor is OK (if the door
has not been opened).
For other error codes or repeated error codes, disconnect the power for 30 seconds. If the error code keeps coming
back, contact authorized service personnel.
5 Maintenance
5.1
General
It is the responsibility of the owner of the machine/the laundry manager to make sure that maintenance is periodically
performed.
Note!
Lack of maintenance may deteriorate the performance of the machine and may cause damage to
components.
5.2
Time for maintenance
When the display is showing the message
TIME FOR MAINTENANCE
— contact the owner of the machine/the laundry
manager to perform maintenance (if available, a telephone number and/or a tag will also be displayed).
The machine can be used meanwhile. However, the message will keep coming back until the service is performed.
The message will disappear after about 30 seconds or if the control knob or any button is pressed.
